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Xstore Theme options changes doesn’t work

This topic has 9 replies, 3 voices, and was last updated 4 months, 1 weeks ago ago by Andrew Mitchell

Awais Bhatti

Participant

August 15, 2024 at 07:21

Hello There

I have changed the main color of the site and typography from the Theme Options and also adjusted the header from the header builder, but the changes don’t reflect on the design, how can we fix it?

I have attached the screenshot for your reference.

Best Regards
Awais

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#410284 Copied Theme version: 9.3.17

8 Answers

Tony Rodriguez

Support staff

August 15, 2024 at 08:03

Hello, @Awais Bhatti,

Thank you for reaching out to us with your concern.

Upon reviewing your website, we are pleased to inform you that we did not identify any issues. For your reference, we have included relevant images in the private content area.

Additionally, we noticed that your site utilizes the header builder feature via Elementor. To make any necessary edits to the header, please navigate to XStore Builders > Header Builder via Elementor. You can find detailed guidance on how to proceed by visiting the following link: (https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/).

We recommend checking the settings again after making the adjustments.

We trust this information will be helpful to you. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

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#410291 Copied

Awais Bhatti

Participant

August 15, 2024 at 09:02

Hello Tony

Does that mean we can use either store customizer or Elementor customizer and we can’t use both at the same time?

Somehow the site behaves weirdly, I have added the screenshots.

Frontend SS: you can see how the site looks on the front end.

Theme Options SS: you can see how the site looks in the theme options editor.

Elementor Editor SS: you can see how the site looks in Elementor Editor.

I expect when I change the primary color, typography, or button style it should be changed everywhere, and I won’t need to go to Elementor and change the color and typography of every element manually.

Elementor Setting SS: In Elementor settings, I have even disabled Elementor color and fonts, but still, the themes and font I set in theme options are not reflecting on the front-end, but weirdly show up in the Elementor editor.

Note: I want to make the major changes in the theme options editor, and later want to develop them further in Elementor, to fine tune designs further.

By the why is there no symmetry between theme options and elementor? Please help me figure this out.

Off Topic:
I have marked the following issue (https://www.8theme.com/topic/how-can-i-use-elementor-icons-in-the-xstore-theme-options/#post-410289) solved but I noticed that the code you have provided only changes the color of Xstores icons, not the color of the SVG icons which I have uploaded as suggested. I would need to change many icons and need help there, since you are the support person who was responding to the issue so I hope if you can still help me here or reopen the topic as I can’t do that.

Best Regards
Awais

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support staff only.

#410298 Copied

Tony Rodriguez

Support staff

August 15, 2024 at 09:41

Hello, @Awais Bhatti,

1/ Thank you for reaching out with your query. We would like to confirm that it is indeed not possible to use both the theme customizer and the Elementor customizer simultaneously.

This limitation arises because the ‘Xstore > Theme Options’ are designed to work with the default layout, while the ‘Elementor Options’ are tailored for custom layouts.

We recommend choosing one of these options based on your specific needs at any given time.

We hope this clarification assists you in managing your site more effectively.

2/ Thank you for reaching out and providing the screenshot to help us understand your request.

We would like to clarify that the styling and color options available under “XStore > Theme Options > Styling/Color” do not apply to Elementor widgets/elements. For detailed guidance on how to utilize these theme options, please refer to our documentation at: https://www.8theme.com/documentation/docs/theme-options-styling-colors/

If you need to modify the banner text, this can be achieved by editing the page using Elementor. Please access the specific widget or element within Elementor to make the necessary changes and ensure to update it afterward.

For your reference, you can view the process in the image provided here: https://paste.pics/RP146

3/ We are pleased to inform you that we have reopened the discussion on your query regarding the use of Elementor icons within the XStore theme. To assist you more efficiently, we kindly ask that you provide a detailed description of your request at the following link: (https://www.8theme.com/topic/how-can-i-use-elementor-icons-in-the-xstore-theme-options/#post-410289)

Your detailed input will enable us to address your concerns more accurately.

Thank you for your cooperation.

Best Regards,
The 8Theme Team

#410306 Copied

Awais Bhatti

Participant

August 15, 2024 at 10:10

Hi Tony

Thank you for your time response really appreciate it.

Your description help me understand the theme setup better. Just as a feedback, if it is possible you guys should definitely make the both elementor and theme options work at same time it would make the theme even better.

Further still need guidance to understand, how can I achieve the following?

I expect when I change the primary color, typography, or button style it should be changed everywhere, and I won’t need to go to Elementor and change the color, button formating, and typography of every element manually.

Further, what is the best place to add custom CSS,

in theme options > theme custom css? or

in theme options > additional css? or

in elementor Editor > select section > Advanced > custom CSS? or

in elementor > site setting > custom css? or

in elementor > custom code > create file and add CSS in HTML style element?

or appearance > theme file editor? and add code to style.css

Best Regards
Awais

#410311 Copied

Tony Rodriguez

Support staff

August 15, 2024 at 11:14

Hello, @Awais Bhatti,

1/ Please post your request on our Taskboard at https://www.8theme.com/taskboard/ -If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

2/ Please read our theme documentation here: https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

We hope this information is helpful. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#410326 Copied

Awais Bhatti

Participant

August 15, 2024 at 16:32

How about this I am asking this for 3rd time, this is very important.

I expect when I change the primary color, typography, or button style it should be changed everywhere, and I won’t need to go to Elementor and change the color, button formating, and typography of every element manually.

#410382 Copied

Tony Rodriguez

Support staff

August 16, 2024 at 05:52

Hello, @Awais Bhatti,

Thank you for your response.

Elementor’s Global Fonts and Colors enable you to update your website fonts and colors from one convenient location. This prevents you from having to repeatedly open website parts and change them individually. https://elementor.com/help/how-do-i-set-global-fonts-and-colors/

We hope this helps.

Best Regards,
The 8Theme Team

#410413 Copied

Andrew Mitchell

Support staff

August 16, 2024 at 14:54

Dear Awais Bhatti,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#410475 Copied
Tagged: fix xstore changes, resolve xstore problems, troubleshoot woocommerce wordpress, woocommerce templates, wordpress theme options, wordpress xstore solution, xstore theme issues
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