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Xstore theme Performance. - by BORNOS - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 5 years, 1 months ago ago by Olga Barlow

BORNOS

Participant

September 18, 2019 at 10:39

Hello there,
I have a serious trouble with the performance of the theme and I know you can help me out, please let me know what to do about it, everyone say even the homepage is too lazy even I am OK if you suggest to turn off some of the unused features of the theme but let me how? as I mentioned once before I am using a shared memory of 256 Mb of RAM and I am desperate. the performance is really a pain in the all now.
Thanks in advance.

#221573 Copied Theme version: 6.0.2 WooCommerce version: 3.7.0

5 Answers

Olga Barlow

Support staff

September 18, 2019 at 11:06

Hello,

1) Contact plugin author to fix the 400 error http://prntscr.com/p7o93i

2) Check the enabled plugins list http://prntscr.com/p7o93i Do you have products with subscriptions? Why do you keep the Subscriptio plugin enabled? Do you use 360 view products? If not then disable plugin. Do you use the Cookie notice? If not then disable plugin. Every additional plugin even if you don’t use it but keep enabled calls additional styles, scripts and slows down the site. Keep enabled only those plugins that you really use.

3) Optimize images. 1 slider image on your site takes 4Mb and could be reduced to 400Kb using https://tinypng.com/ or even less http://prntscr.com/p7oeyq Home page size is 7+Mb, it’s too large http://prntscr.com/p7ogxp . Check all the images that you use there and reduce page size to 1.5Mb at least. Large page requires more time to load its content.

4) Once you solve the previous items provide us with Dashboard access to your site to check the cache plugin settings.

Regards

#221576 Copied

BORNOS

Participant

September 21, 2019 at 06:25

I followed the first 3 suggestions and done with most of them, got better but not as ok as the other store websites.
I appreciate if you take a close look at it as the number 4 and last.
Thank very much in advance.
Best regards.
Navid

Please contact administrator
for this information.

#221798 Copied

Rose Tyler

Support staff

September 22, 2019 at 08:11

Hello,

Unfortunately, we can’t log in. Please check.
Also, read these articles – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ https://kinsta.com/blog/gtmetrix-speed-test/

Regards

#221840 Copied

BORNOS

Participant

September 24, 2019 at 11:43

would you please let me know how to remove the downloadable products?

#221941 Copied

Olga Barlow

Support staff

September 24, 2019 at 14:45

Hello,

Are you talking about Downloads tab on my account page? http://prntscr.com/pabt8t
Go to WooCommerce > Settings > Advanced > clear the Downloads endpoint http://prntscr.com/pabtxr

Regards

#221950 Copied
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