Return to previous page

Xstore theme Set Up - by AjayR - on WordPress WooCommerce support

This topic has 36 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Rose Tyler

AjayR

Participant

January 3, 2021 at 14:27

Hi I have following questions,
1. I want to enable multi-currency option for my Xstore theme website…How do i do that.
2. Footer is not appearing on single product page. I have installed default theme of Xstore.
3. About sales pop ups, I want all the states from USA only but it does not allow to do so.. after making changes it goes back to default(India,Spain, Pakistan,etc..) But I need only USA states.
4. How to Add reviews to single product

Please, contact administrator
for this information.

#266552 Copied Theme version: 7.2.2 WooCommerce version: 5.6

35 Answers

AjayR

Participant

January 3, 2021 at 14:28

Its Urgent…My site is gone live already..Thanks

#266553 Copied

Rose Tyler

Support staff

January 3, 2021 at 14:57

Hello,

1) By default, there is no multi-currency functionality in WC or in the theme.
You can try https://wordpress.org/plugins/currency-switcher-woocommerce/ or https://wordpress.org/plugins/wc-multi-currency/ or similar.
2) Provide temporary wp-admin and FTP access, so we can take a closer look.
3) Sales Booster will be fixed in the next update of the theme. It will be released soon. Right now, temporarily disable it.
4) WooCommerce > Settings > Products > Enable product reviews
Theme Options > WooCommerce > Single product page > Tabs > Reviews Position
5) https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

#266554 Copied

AjayR

Participant

January 3, 2021 at 16:29

Hi Thanks for your quick reply,
2) Provide temporary wp-admin and FTP access, so we can take a closer look.
–> How do i provide this
Just now I observed, Xstore–>Theme Options it is not opening, earlier this day it was working fine.
I wish to know in order to change to other themes of Xstore do i need to uninstall the present default one and install the other like( NIche Market)
When will Niche market 2 be launched?
Thanks

#266567 Copied

Rose Tyler

Support staff

January 3, 2021 at 16:57

Hi,

Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.

It is recommended to run import on fresh WordPress installation (You can use WordPress Database Reset plugin).

The new theme update, which will contain the import of this demo, will be released within 2-3 days.

Regards

#266574 Copied

AjayR

Participant

January 3, 2021 at 17:58

I wish to go for NIche market2 theme, but I am already having some customer order data, products on my existing site, so can you suggest some way i can transfer this existing data (safe way to back up this data) on new wordpress installation… If these problems which I am facing right now, may get solved there.
Thanks

#266587 Copied

Olga Barlow

Support staff

January 4, 2021 at 18:38

Hello,

You can import the NIche market2 content in addition to existing content without removing of this. And then just remove unnecessary demo products, posts, replace images with your own images etc.

Regards

#266692 Copied

AjayR

Participant

January 5, 2021 at 13:30

Hi , Latest version of Xstore 7.2.3.. I imported it to my website but it doesnt contain Niche Market2 theme … I wanted that one to install. Can you please help where can I find that one.. Thanks

#266825 Copied

AjayR

Participant

January 5, 2021 at 14:07

Here is the link of the image from my Xstore Import Demo Option ;=
https://ibb.co/qjKmjZ6

#266836 Copied

AjayR

Participant

January 5, 2021 at 20:45

Any updates… When will Niche Market 2 be included in the latest version. In changelog it says, it is included but it is not there. Yo can see the image in my last post. I wish to refresh my wordpress and install my existing website there.. can you please suggest me the safe way to do so .. I dont wish to lose any data on my existing websites especially customer and orders placed by customers. Thanks

#266900 Copied

AjayR

Participant

January 5, 2021 at 20:45

After installing the latest version, https://lotusgenie.com/wp-admin/customize.php takes an hour to open. No errors are seen. Therefore I wish to refresh and migrate existing data..

#266901 Copied

Olga Barlow

Support staff

January 6, 2021 at 14:56

Hello,

Try to filter by Elementor https://prnt.sc/whjkwf Check if you get the Niche Market 2 version after that. If not then provide us with the WP Dashboard access, we’ll check.

We are theme developers, we don’t have deal with the site migration. We can help you only with theme installation and theme options. If you need help with theme migration you can submit the request to the WPKraken team, maybe they will be able to help you.

Regards

#267024 Copied

AjayR

Participant

January 7, 2021 at 11:57

Hi, Thank for your reply. While installing Niche Market2 I am getting following error as attached in the screenshot.

#267153 Copied

Olga Barlow

Support staff

January 8, 2021 at 17:24

Hello,

I checked your installation and see that all these elements were installed. So, just ignore that message. Compare your installation with the demo and let me know if any element is missing.

Regards

#267374 Copied

AjayR

Participant

January 17, 2021 at 07:05

HI, Why there are two footers in the Footer block . Se ethe link of footer in private area

Please contact administrator
for this information.

#268750 Copied

Rose Tyler

Support staff

January 17, 2021 at 08:23

Hello,

It is because you open Footer static block – https://prnt.sc/wywl7m , it is not a bug.

Regards

#268754 Copied

AjayR

Participant

January 19, 2021 at 14:08

HI, How to put You save which will show how they save on product page below sale price. Example is : https://axlmulat.com/woocommerce/woocommerce-tutorial-how-to-show-you-save-amount-from-product-sale-price/

And my countdown timer not working on Product page..

#269123 Copied
Olga Barlow

Support staff

January 19, 2021 at 17:26
Hello,

Use the etheme_woocommerce_template_single_price hook to show it below the price, for example
```
function you_save_echo_product() {
	global $product;

	// works for Simple and Variable type
	$regular_price 	= get_post_meta( $product->get_id(), '_regular_price', true ); // 36.32
	$sale_price 	= get_post_meta( $product->get_id(), '_sale_price', true ); // 24.99
		
	if( !empty($sale_price) ) {
	
		$saved_amount 		= $regular_price - $sale_price;
		$currency_symbol 	= get_woocommerce_currency_symbol();

		$percentage = round( ( ( $regular_price - $sale_price ) / $regular_price ) * 100 );
		?>
			<p class="you_save_price">You Save: <?php echo $currency_symbol .''. number_format($saved_amount, 2, '.', ''); ?></p>				
		<?php		
	} 
		
}
add_action( 'etheme_woocommerce_template_single_price', 'you_save_echo_product', 20 ); // hook number
```
Provide WP Dashboard access and link to the product with the sale schedule https://prnt.sc/x85p86 that does not show countdown https://prnt.sc/x85qpa . We’ll check why it does not work.

Regards
#269164 Copied
AjayR

Participant

January 21, 2021 at 07:36

Hi, pls see the screenshot, I dont want customer review page to be displayed below currency switcher in header.. https://ibb.co/55P5NG1 can i remove it.
Thanks for the css code, that worked for me.

Please contact administrator
for this information.

#269406 Copied

Olga Barlow

Support staff

January 21, 2021 at 13:05

Hello,

That switcher is not the real switcher, that is menu drop-down just for demo. You need to install the additional plugin if you need the currency switcher. So, edit your header and remove the elements from that connection blocks https://prnt.sc/xd8gv7
Also, I would recommend you to watch video tutorial for the header builder https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG

Regards

#269484 Copied

AjayR

Participant

January 22, 2021 at 11:17

Ok Thanks. I will follow that.
Another Issue is : Overlapping of Title with Wishlist n Quick View Icons
how can I solve this. if i reduce the “Product Title Chars Limit” further then name of the product isnt visible fully to customer. You can see that on Home page.
Here is the Screenshot :- https://ibb.co/CPQggHk

#269638 Copied
Olga Barlow

Support staff

January 22, 2021 at 15:42
Hello,

Add the below code to Theme Options > Custom CSS
```
.products-grid .product-view-light .st-swatch-in-loop, 
.product-slide .product-view-light .st-swatch-in-loop, 
.et-offer .product-view-light .st-swatch-in-loop, 
.products-grid .product-view-light .light-left-side > *:first-child, 
.product-slide .product-view-light .light-left-side > *:first-child, 
.et-offer .product-view-light .light-left-side>*:first-child,
.products-grid .product-view-light .st-swatch-in-loop + .light-right-side + .light-left-side > *:first-child {
    padding-right: 52px !important;
}
```
But if you have a long title maybe it would be better to choose another product effect? (Theme Options > WooCommerce > Shop > Product styles > hover effect > choose something other than light layout type).
And edit the products element on the home page and also change the hover effect in the element settings.

Regards
#269707 Copied
AjayR

Participant

January 24, 2021 at 11:16

Hi, Yes it seems to work for me. But i received a email from Google console :

Mobile Usability issues detected on https://lotusgenie.com/
To the owner of https://lotusgenie.com/:
Search Console has identified that your site is affected by 2 Mobile Usability issues:
Top Issues
The following issues were found on your site:
Clickable elements too close together
Content wider than screen
We recommend that you fix these issues when possible to enable the best experience and coverage in Google Search.

#269930 Copied

Olga Barlow

Support staff

January 25, 2021 at 21:07

Hello,

Could you, please, give us access to your Google console results to check the mentioned issues in more detail?
Give this user 8themes@gmail.com dev permission to check the console results.

Regards

#270134 Copied

AjayR

Participant

January 26, 2021 at 15:42

Pls check in the private area … access is granted pls check out the errors in Console

Please contact administrator
for this information.

#270307 Copied

Olga Barlow

Support staff

January 27, 2021 at 16:10

Hello,

It looks that the tester tool does not load correct styles https://prnt.sc/xpt1e7
That’s very strange. Could you, please, provide us with temporary WP Dashboard access to your site to check the plugins you use and site settings in more detail and find out why that issue appeared.

Regards

#270598 Copied

AjayR

Participant

January 28, 2021 at 07:22

ok How do I do that?

#270747 Copied

Rose Tyler

Support staff

January 28, 2021 at 08:56

Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#270755 Copied

AjayR

Participant

January 28, 2021 at 12:29

Hi Please find the Login details in Private content area… Thanks

Please contact administrator
for this information.

#270810 Copied

Olga Barlow

Support staff

January 28, 2021 at 20:22

Hello,

We have cleared the cache and got a good result https://prnt.sc/xrs55l So, reindex this page again https://lotusgenie.com/customer-reviews/ and check for results in your search console after this reindexing.

Regards

#270925 Copied
1 2

Viewing 30 results - 1 through 30 (of 36 total)