This topic has 3 replies, 2 voices, and was last updated 1 years, 7 months ago ago by mjcabal
I can’t upload and install the xstore theme zip file into my WP site. I tried to upload XStore theme but my site shows
“This site can’t be reached
The webpage might be temporarily down or it may have moved permanently to a new web address.
ERR_HTTP2_PING_FAILED”.
I tried to used FTP Client in uploading the file but it still unsuccessful. Need your advice. Thank you…
Hello,
Thank you for contacting us and for using XStore.
We’ve uploaded XStore on your site without any problem. Please check.
Also, please watch this video – https://youtu.be/i7STFGZapx8
If you want to run demo content import, please disable 3rd party plugins first. Here you can find a list of required plugins – https://www.8theme.com/documentation/xstore/plugins/included-plugins/
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Thank You so much…
Tagged: error, installation, themes, upload, woocommerce, wordpress, xstore
The issue related to '‘XStore theme upload and installation error’' has been successfully resolved, and the topic is now closed for further responses