Return to previous page

Xstore update and Xstore Core Update - by donhetter

This topic has 35 replies, 3 voices, and was last updated 4 years, 11 months ago ago by Olga Barlow

donhetter

Participant

December 19, 2019 at 18:00

As usual thank you for the help.
Do you know the reason as to why the product pictures was not showing up?

#227176 Copied

donhetter

Participant

December 19, 2019 at 18:25

To follow up on one last issue the advanced-cache.php that was added by you why isnt it working, no recaptcha is showing up when a customer signs in or registers with a account. http://prntscr.com/qd6fe5, If this is not going to work how do we remove this drop in plugin

We wanted a recaptcha on our site since we get many spoof signups. We thought about installing the http://prntscr.com/qd6hrq

#227177 Copied

Olga Barlow

Support staff

December 19, 2019 at 18:36

Hello,

Problem with images was caused by Lazy Loading type of image optimization(Theme Options > Speed Optimization > Images). We’ll fix this issue in next theme update, until this happened we chose another type of image optimization – LQIP.

ReCaptcha is not the default option of the WooCommerce. What plugin did you use to add this? Are you keeping it enabled on your site now?

Regards

#227179 Copied

donhetter

Participant

December 19, 2019 at 18:55

1 .No we got a message saying the (We have installed cache plugin)I guess I should of asked why. I assume it is this (drop in plugin) as shown here
http://prntscr.com/qd6w8o because we didnt add this on our end.

2.. As for the ReCaptcha we was going to activate this plug but we didnt do it yet http://prntscr.com/qd6vjq because we didnt know if it would work or not. We wanted to add a recaptcha for customers on the sign up and register pages etc

#227183 Copied

Olga Barlow

Support staff

December 20, 2019 at 10:39

Hello,

1) We have installed the W3 Total cache plugin and probably plugin creates that file for the correct work.

2) We don’t think that cache plugin will cause the issue with the reCaptcha because it will be possible to exclude that page from caching. Enable plugin and let us know if you have any issues with it and we’ll try to help you to solve them.

Regards

#227221 Copied
1 2

Viewing 35 results - 31 through 35 (of 35 total)