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XStore Website not showing-up - by evelynmlee

This topic has 2 replies, 2 voices, and was last updated 6 years, 6 months ago ago by Rose Tyler

evelynmlee

Participant

June 13, 2018 at 07:59

Hello:

The XStore theme isn’t showing on my website. If I turn on another theme it shows – so I am wondering if there is a plugin that’s not working correctly? I have only loaded plugins that came with wordpress standards and the theme.

#194797 Copied Theme version: 4.26 WooCommerce version: 4.9.6

1 Answer

Rose Tyler

Support staff

June 13, 2018 at 08:33

Hello,

Please, make sure you have checked all the server requirements before the installation – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Here is a list of required plugins https://www.8theme.com/documentation/xstore/plugins/included-plugins/, temporary disable all other plugins.
Try to enable WP debug mode to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

Regards

#194800 Copied
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