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Xstore widgets not working in custom elementor pro builder

This topic has 3 replies, 3 voices, and was last updated 9 months, 2 weeks ago ago by Andrew Mitchell

scrumgum

Participant

May 11, 2024 at 22:15

Hi, support team!

1) While I have some experience with other websites using XSTORE, on this website, for some reason, you can see many of the XSTORE widgets are not working as expected if I use them under Elementor Pro Single Product Page Builder.

I’ve attached a screenshot from the builder so you can see they’re just not responding. I also tried to implement them using the related shortcode, but I got the same result.
Please check this out and assist.

Also, It seems to work only in the pre-made demo products.

2) You can see that in the single product page when I use the product price widget, I shows a range of prices if I use product with variations, Is there a way to present only the actual price, so if I choose another swatch variation the price will change?

Thank you in advance!

Please, contact administrator
for this information.

#394774 Copied Theme version: 9.3.9

2 Answers

Rose Tyler

Support staff

May 12, 2024 at 08:45

Hello, Scrumgum,

Thank you for reaching out to us with your concerns.

1/ This placeholder is not a bug but a predefined behavior https://prnt.sc/lDT-EIBw4TAN

https://prnt.sc/kOFczwWFzWAI – please read this article https://www.8theme.com/documentation/xstore/xstore-features/frequently-bought-together/ and then select here https://prnt.sc/YmjiQB_wwlQW product for which you configured products for Bought Together.

https://prnt.sc/gnJfvwD8sknG – please read this article – https://www.8theme.com/documentation/xstore/xstore-features/how-to-setup-booster-sales-quantity-discounts/ You need to configure it first, and then the result will be visible on frontend.

2/ Here is the price of the selected variation https://prnt.sc/FqJGwXeSyEwU
In case you do not want to display the price range, it can be removed https://prnt.sc/cu3UQFqlpZ-4 , but there is no option to modify it, unfortunately.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#394799 Copied

Andrew Mitchell

Support staff

May 12, 2024 at 13:04

Dear scrumgum,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#394831 Copied
Tagged: custom builder problems, elementor pro builder issues, elementor pro not working, fix xstore widgets, woocommerce wordpress themes, wordpress xstore troubleshooting, xstore widgets error
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Xstore widgets not working in custom elementor pro builder

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