XStore WooCommerce – Fake Sale Popup not saving

Dear Website Café Team,

We hope this message finds you well.

We are reaching out to inform you that we have encountered a difficulty with the insertion of special characters into your PHPAdmin database. This issue has prevented us from successfully saving the settings for the Fake Sale Popup feature. For your reference, please see the screenshot linked below:

[https://prnt.sc/4fqkNPXy6Izv](https://prnt.sc/4fqkNPXy6Izv)

To address this matter, we recommend that you consult with your hosting provider. It would be prudent to inquire whether they can update MySQL to the latest version and ensure that the necessary module is enabled to support special characters. The following screenshot provides additional context:

[https://prnt.sc/hBG1b6d2Zsmo](https://prnt.sc/hBG1b6d2Zsmo)

We apologize for any inconvenience this may have caused and are available to provide further assistance should you require it.

Thank you for your attention to this matter. We look forward to your prompt resolution of the issue.

Warm regards,
The 8Theme Team

Dear Richard,

We kindly request that you reach out to your hosting provider at your earliest convenience to address a critical issue that has been identified as being associated with the database. This matter is not related to our theme or plugins. Please ask them to login to the PHPMyAdmin, under wp_options table please insert a new row with the following:

option_name: xstore_sales_booster_settings

- option_value: a:6:{s:18:"quantity_discounts";a:22:{s:4:"type";s:10:"percentage";s:5:"rules";s:9:"intervals";s:15:"intervals_1_min";s:1:"5";s:15:"intervals_1_max";s:2:"10";s:22:"intervals_1_percentage";s:2:"10";s:15:"intervals_2_min";s:2:"11";s:15:"intervals_2_max";s:2:"20";s:22:"intervals_2_percentage";s:2:"20";s:12:"{{name}}_min";s:0:"";s:12:"{{name}}_max";s:0:"";s:19:"{{name}}_percentage";s:0:"";s:9:"intervals";s:23:"intervals_1,intervals_2";s:13:"steps_1_every";s:0:"";s:18:"steps_1_percentage";s:0:"";s:14:"{{name}}_every";s:0:"";s:5:"steps";s:7:"steps_1";s:5:"title";s:19:"Buy more save more!";s:11:"button_icon";s:20:"et_icon-shopping-bag";s:11:"button_text";s:3:"Add";s:12:"add_quantity";s:2:"on";s:8:"position";s:13:"after_excerpt";s:19:"shown_on_quick_view";s:0:"";}s:12:"progress_bar";a:8:{s:12:"message_text";s:39:"Spend {{et_price}} to get free shipping";s:12:"process_icon";s:16:"et_icon-delivery";s:21:"process_icon_position";s:6:"before";s:28:"progress_bar_ignore_discount";s:3:"yes";s:5:"price";s:3:"180";s:20:"message_success_text";s:42:"Congratulations! You've got free shipping.";s:12:"success_icon";s:12:"et_icon-star";s:21:"success_icon_position";s:6:"before";}s:26:"cart_checkout_progress_bar";a:8:{s:25:"progress_bar_message_text";s:39:"Spend {{et_price}} to get free shipping";s:25:"progress_bar_process_icon";s:16:"et_icon-delivery";s:34:"progress_bar_process_icon_position";s:6:"before";s:33:"progress_bar_cart_ignore_discount";s:3:"yes";s:18:"progress_bar_price";s:3:"180";s:33:"progress_bar_message_success_text";s:42:"Congratulations! You've got free shipping.";s:25:"progress_bar_success_icon";s:12:"et_icon-star";s:34:"progress_bar_success_icon_position";s:6:"before";}s:18:"estimated_delivery";a:36:{s:11:"text_before";s:19:"Estimated delivery:";s:9:"date_type";s:4:"days";s:8:"min_days";s:1:"3";s:8:"max_days";s:1:"5";s:4:"days";s:1:"5";s:9:"days_type";s:4:"date";s:11:"date_format";s:6:"F j, Y";s:35:"estimated_delivery_day_off_saturday";s:2:"on";s:33:"estimated_delivery_day_off_sunday";s:2:"on";s:16:"min_days_instock";s:1:"3";s:16:"max_days_instock";s:1:"5";s:12:"days_instock";s:1:"3";s:19:"min_days_outofstock";s:1:"3";s:19:"max_days_outofstock";s:1:"5";s:15:"days_outofstock";s:1:"3";s:20:"min_days_onbackorder";s:1:"3";s:20:"max_days_onbackorder";s:1:"5";s:16:"days_onbackorder";s:1:"3";s:29:"min_days_shipping_class_id_31";s:1:"3";s:29:"max_days_shipping_class_id_31";s:1:"5";s:25:"days_shipping_class_id_31";s:1:"3";s:30:"min_days_shipping_class_id_106";s:1:"3";s:30:"max_days_shipping_class_id_106";s:1:"5";s:26:"days_shipping_class_id_106";s:1:"3";s:29:"min_days_shipping_class_id_77";s:1:"3";s:29:"max_days_shipping_class_id_77";s:1:"5";s:25:"days_shipping_class_id_77";s:1:"3";s:13:"locale_format";s:9:"%A, %b %d";s:8:"position";s:13:"after_excerpt";s:28:"separated_values_for_instock";s:0:"";s:31:"separated_values_for_outofstock";s:0:"";s:32:"separated_values_for_onbackorder";s:0:"";s:41:"separated_values_for_shipping_class_id_31";s:0:"";s:42:"separated_values_for_shipping_class_id_106";s:0:"";s:41:"separated_values_for_shipping_class_id_77";s:0:"";s:6:"locale";s:0:"";}s:13:"floating_menu";a:39:{s:16:"items_1_svg_icon";s:57:"https://xstore.vn/wp-content/uploads/2024/02/whatsapp.png";s:15:"items_1_tooltip";s:12:"Tooltip text";s:12:"items_1_link";s:1:"#";s:20:"items_1_target_blank";s:2:"on";s:16:"items_2_svg_icon";s:53:"https://xstore.vn/wp-content/uploads/2024/02/gift.png";s:15:"items_2_tooltip";s:12:"Tooltip text";s:12:"items_2_link";s:0:"";s:16:"items_3_svg_icon";s:57:"https://xstore.vn/wp-content/uploads/2024/02/calendar.png";s:15:"items_3_tooltip";s:12:"Tooltip text";s:12:"items_3_link";s:0:"";s:17:"{{name}}_svg_icon";s:0:"";s:16:"{{name}}_tooltip";s:12:"Tooltip text";s:13:"{{name}}_link";s:0:"";s:5:"items";s:23:"items_1,items_2,items_3";s:8:"position";s:4:"auto";s:12:"content_zoom";s:3:"100";s:9:"items_gap";s:1:"7";s:16:"background_color";s:4:"#444";s:16:"box_shadow_color";s:4:"#fff";s:10:"item_color";s:4:"#fff";s:16:"item_color_hover";s:7:"#e95d2a";s:9:"dot_color";s:7:"#10a45d";s:17:"active_item_color";s:4:"#fff";s:28:"active_item_background_color";s:7:"#10a45d";s:18:"items_1_active_dot";s:0:"";s:17:"items_1_is_active";s:0:"";s:21:"items_1_mobile_hidden";s:0:"";s:20:"items_2_target_blank";s:0:"";s:18:"items_2_active_dot";s:0:"";s:17:"items_2_is_active";s:0:"";s:21:"items_2_mobile_hidden";s:0:"";s:20:"items_3_target_blank";s:0:"";s:18:"items_3_active_dot";s:0:"";s:17:"items_3_is_active";s:0:"";s:21:"items_3_mobile_hidden";s:0:"";s:21:"{{name}}_target_blank";s:0:"";s:19:"{{name}}_active_dot";s:0:"";s:18:"{{name}}_is_active";s:0:"";s:22:"{{name}}_mobile_hidden";s:0:"";}s:15:"fake_sale_popup";a:18:{s:21:"fake_sale_popup_image";s:2:"on";s:21:"fake_sale_popup_title";s:2:"on";s:21:"fake_sale_popup_price";s:2:"on";s:20:"fake_sale_popup_time";s:2:"on";s:24:"fake_sale_popup_location";s:2:"on";s:22:"fake_sale_popup_button";s:2:"on";s:21:"fake_sale_popup_close";s:2:"on";s:8:"bag_icon";s:1:"1";s:13:"products_type";s:6:"random";s:10:"sound_file";s:0:"";s:14:"show_on_mobile";s:2:"on";s:9:"locations";s:645:"{{{Washington D.C., USA ??}}}; {{{London, UK ??}}}; {{{Madrid, Spain ??}}}; {{{Berlin, Germany ??}}}; {{{New Delhi, India ??}}}; {{{Ottawa, Canada ??}}}; {{{Paris, France ??}}}; {{{Rome, Italy ??}}}; {{{Dhaka, Bangladesh ??}}}; {{{Kiev, Ukraine ??}}}; {{{Islamabad, Pakistan ??}}}; {{{Athens, Greece ??}}}; {{{Brasilia, Brazil ??}}}; {{{Lima, Peru ??}}}; {{{Ankara, Turkey ??}}}; {{{Colombo, Sri Lanka ??}}}; {{{Warsaw, Poland ??}}}; {{{Amsterdam, Netherlands ??}}}; {{{Mexico City, Mexico ??}}}; {{{Canberra, Australia ??}}}";s:9:"customers";s:0:"";s:12:"repeat_every";s:2:"15";s:14:"animation_type";s:8:"slide_up";s:24:"hide_outofstock_products";s:0:"";s:10:"play_sound";s:0:"";s:16:"orders_customers";s:0:"";}}

autoload: yes

For your reference, please see the screenshot linked below which illustrates the issue:
[https://prnt.sc/4fqkNPXy6Izv](https://prnt.sc/4fqkNPXy6Izv)

We appreciate your prompt attention to this matter and are confident that your hosting provider will be able to assist in resolving the issue.

Best regards,
The 8Theme Team

Dear Website Café,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team