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XStore Woocommerce product Scolling BUG - by jerdude

This topic has 5 replies, 2 voices, and was last updated 7 years, 8 months ago ago by Olga Barlow

  • Avatar: jerdude
    jerdude
    Participant
    March 28, 2017 at 04:26

    Hi I have an e-commerce site using xStore theme, but I figured out that there’s this “Scrolling Bug” whenever user try to scroll down the product.

    Eg, In single product page, when user scroll half way, it will automatically scroll user down to the footer and stuck there forever and ever.

    I have tried to disabled other plugins, none of them actually works. I suspected its the redux framework that cause the issue. I have updated to the latest version and yet the issue still occured.

    PLease advise URGENTLY

    Please, contact administrator
    for this information.
    #158056 Copied Theme version: 1.7 WooCommerce version: 2.6.14
    4 Answers
    Avatar: jerdude
    jerdude
    Participant
    March 28, 2017 at 04:28

    These are the login detials and FTP

    Please, contact administrator
    for this information.
    #158057 Copied Theme version: 1.7 WooCommerce version: 2.6.14
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 29, 2017 at 15:31

    Hello,

    Please, provide FTP access to WP installation directory. At present I don’t see WP files http://prntscr.com/epxg20

    Regards

    #158226 Copied
    Avatar: jerdude
    jerdude
    Participant
    April 3, 2017 at 03:24

    After login into FTP, navigate to /var/www/html

    Thanks

    #158528 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 3, 2017 at 18:54

    Hello,

    Check now, please.

    Regards

    #158614 Copied

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