This topic has 8 replies, 3 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler
Hi, I have a problem more picture. i don’t know how to fix it anymore. i still have black color there
further I would like to ask is it possible to make a header using elementor and edit it there? how?
Hello, Coffeedog,
Thank you for getting in touch with us.
Your site is under maintenance mode, so we can’t check it without access.
Please try to disable the Menu cache in Theme Options > Speed Optimization, clear cache of the browser, and check the header after that.
If you would like to replace our header builder with Elementor, we would recommend you contact support of the Elementor plugin.
We do not have restrictions for this from our theme side.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
thanks for the response, can you take a look now? it’s open to the public, I still have the black foteer and header.
It’s a clean install of wordpress and xstrore
Hello, @coffeedog,
Thank you for your response.
We have conducted a review of your website and the header and footer appear to be functioning correctly. Please refer to the screenshot provided at the following link: https://imgur.com/jovrPHH
If this is not sufficient, please provide a more detailed description of your request, including a screenshot of what you are looking for. Also, create temporary wp-admin access, so we can check your settings and help you.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
Best Regards,
8Theme’s Team.
Hello I have sent you an account, please check whatever I do in the payment etc. it does not show on the website
It’s a clean installation + template
Hello, @coffeedog,
Thank you for your response.
Thank you for getting in touch with us.
What exactly problem do you mean? Please provide screenshot of the problem. Also, provide URL of the page where the problem is visible.
Thank you for your cooperation and we look forward to hearing from you soon.
Best Regards,
8Theme’s Team.
problem probably solved, it was hostin and cloudflare
thanks for you time
Hello, @coffeedog,
Thank you for letting us know!
Best Regards,
8Theme’s Team.
Tagged: elementor, header, help, woocommerce, wordpress, wordpress templates, xstore
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