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Xstore wordpress theme issue regarding live/ajax search

This topic has 3 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

nixatsnow

Participant

December 20, 2023 at 14:39

Hi, we’ve implemented the algolia search on the site as it’s absolutely instant no other plugin or implementation can stand to it.. the problem we are having is not sure how to turn off the xstore’s live search so it doesnt start in the background as shown in the quick screen recording. https://www.awesomescreenshot.com/video/23451201?key=9b405f76e20ae09c2f36f7a3f328cd32

let us know pls. thx!

Please, contact administrator
for this information.

#377252 Copied Theme version: 9.2.5 WooCommerce version: 8.4.0

2 Answers

nixatsnow

Participant

December 20, 2023 at 15:10

um yes.. pretty funny but not really.. turned off the ajax search option from the customizer which fixed the issue of the xstore theme live search results etc on the desktop, but not on the mobile. although i didnt have to do that on the desktop for the changes to take affect, i still logged into both our WHM and cPanel and cleared the cache and couple other things but still didnt fix it.. live search results by the xstore still shows in the background. tried chrome, brave, safari and firefox on 2 mobile devices with the clean cache as well but still no luck.. but it just worked on the desktop.. so what am i missing here?

#377259 Copied

Rose Tyler

Support staff

December 20, 2023 at 15:51

Hello, Nixatsnow,

We kindly request that you disable the following options: “Mobile Optimization” and “Remove Query Strings From Static Resources.” After doing so, please clear your mobile browser’s cache and verify the outcome.

Should the provided solution fail to address your request, we kindly ask that you furnish us with FTP access credentials.

Kind Regards,
8theme team

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