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Xstore's email builder and automate woo

This topic has 2 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Rose Tyler

hunting4you

Participant

February 1, 2021 at 06:13

Hello, I am using xstore’s email builder and it is work with woocommerce default email, already setup default template, and I use automate woo as cart recovery email, but automate woo can’t utilize the template, would you please advise? Thanks!

#271514 Copied Theme version: 7.2.4 WooCommerce version: 4.9.2

1 Answer

Rose Tyler

Support staff

February 1, 2021 at 14:56

Hello,

Thank you for using XStore.
We don’t guaranty compatibility with all plugins but we can check it. You should provide us as many details as you can for better and faster work on our side. Screenshots or videos are the best way to understand your side of incompatibles with ‘automate woo as cart recovery email’. Also if we won’t be able to fix it you can also contact with plugin’s author to ask for adding compatibility with XStore Built-in Email Builder.
So we are waiting for more details and temporary wp-admin + FTP access.

Regards

#271609 Copied
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