XStore Error On Shop Page : Attempt to read property “post_count” on null in

This topic has 3 replies, 2 voices, and was last updated 2 years, 2 months ago ago by louisru

  • Avatar: louisru
    louisru
    Participant
    August 31, 2022 at 16:22

    I just created a website and installed WordPress, WooCommerce and then XStore. Now i’m customizing the shop and get an error message all the time in the shop area. The Error says : “: Attempt to read property “post_count” on null in /homepages/3/d915310856/htdocs/clickandbuilds/StickerManufaktur/wp-content/plugins/et-core-plugin/app/controllers/elementor/general/product-filters.php
    on line 1125

    I need help to fix it.

    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2022 at 08:35

    Hello,

    Thanks for using our theme.

    Could you record a video of your customizing process with the error message shown?

    Provide temporary wp-admin and FTP access, via the Private Content area.

    wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: louisru
    louisru
    Participant
    September 1, 2022 at 09:21

    Thanks for your fast reply. I think it fixed itself. I just let it rest over night and now magically the problem is solved. Also some missing translation parts are fixed now without me doing anything. I think my hosting provider just needed some time to apply all the changes.
    So i dont longer need your guys help, thanks.

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