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Xtheme elementor element takes long to load

This topic has 4 replies, 2 voices, and was last updated 2 months, 2 weeks ago ago by Tony Rodriguez

maybendeler

Participant

October 6, 2024 at 19:52

good day the element … takes too long to load on the website, how can this be solved? its on the new domain and it shows the categories on the website http://www.hippepeer.nl it the products categorie block item.

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#417459 Copied Theme version: 9.4.0

3 Answers

Tony Rodriguez

Support staff

October 7, 2024 at 05:03

Hello, @maybendeler,

Thank you for contacting us and for using XStore.

We understand that you are experiencing an issue and we are here to assist you. To rectify this problem, please follow the steps below:

1. Navigate to the ‘Edit Page with Elementor’.
2. Proceed to ‘Settings of Element’.
3. Click on ‘Advanced’.
4. Select ‘XStore ajaxify’.
5. Find ‘Lazy loading’ and turn it ‘Off’.
6. Finally, update the settings.

Please refer to the attached image for a visual guide on how to perform these steps. https://imgur.com/Zh7ZmGw

Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

#417467 Copied

maybendeler

Participant

October 8, 2024 at 08:03

Good day unfortunatly the lazy loading is already off and there is no improvement..

#417713 Copied

Tony Rodriguez

Support staff

October 8, 2024 at 09:06

Hello, @maybendeler,

Thank you for your response.

Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/.

Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

We are writing to address the issue you have been experiencing with your website’s slow loading speed. After conducting a speed test on your website via GTmetrix https://gtmetrix.com/ , we have found that the performance is good.

We recommend that you review the suggestions provided by GTMetrix in the Top Issues list.

For further guidance on how to improve your website’s speed, Please contact your service provider and ask them to fix it and we invite you to review our theme documentation. The following links provide detailed information on this topic:

1. https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
2. https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with GTMetrix https://gtmetrix.com/ -This tool can provide you with actionable recommendations to further enhance your website’s performance.

We trust that you will find this information useful in improving your website’s performance.

Warm Regards,
The 8Theme Team

#417721 Copied
Tagged: improve xtheme elementor speed, quick load xtheme woocommerce, speed up xtheme elementor, xtheme elementor loading issues, xtheme slow elementor solutions, xtheme slow loading fix, xtheme woocommerce speed optimization
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