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Xtore widgets not loading in Elementor editor

This topic has 2 replies, 2 voices, and was last updated 4 months ago ago by Tony Rodriguez

PragaCom

Participant

November 26, 2024 at 00:08

Dear Development Team,

I am writing to inquire about an issue I am experiencing with the Xtore widgets in your WordPress theme. When I try to edit a page using Elementor, the Xtore widgets do not load properly and I am unable to use them in the editor.

I have already tried refreshing the page, but the issue persists.

My active plugins are:

All-in-One WP Migration
Contact Form 7
Elementor
Facturante
Loco Translate
Mercado Pago
PDF Invoices & Packing Slips for WooCommerce
PRO Elements
ReCaptcha v2 for Contact Form 7
ThumbPress
Under Construction
UpdraftPlus
W3 Total Cache
WooCommerce
XStore Core

I would appreciate it if you could provide me with some guidance on how to resolve this issue. Please let me know if you require any additional information from me.

Thank you for your time and assistance.

Sincerely,

Please, contact administrator
for this information.

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#425212 Copied Theme version: 9.4.5 WooCommerce version: 9.4.2

1 Answer

Tony Rodriguez

Support staff

November 26, 2024 at 05:42

Hello, @PragaCom,

Thank you for contacting us and for using XStore.

1/ We kindly request that you consult the official documentation provided by Elementor to address this issue. You can find the relevant guide by following this link: (https://elementor.com/help/elementor-widget-panel-not-loading/). This guide outlines the necessary steps to resolve the problem with the widget panel not loading.

We trust that you will find this resource valuable and that it will effectively assist you in troubleshooting the issue.

2/ Please Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here: https://ibb.co/tZwzJSv
We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

For this please contact your service provider and ask them to fix it.

After that, Please clear your browser cache, server cache, or any cache mechanism and recheck again.

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

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