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You have reached activation number limit

This topic has 12 replies, 4 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

dworkje

Participant

February 24, 2021 at 20:14

You have reached activation number limit.
According to the ThemeForest license policy, you can use 1 license for 1 project only.
Ping us along the way if you have any questions here.

I deactivated the theme try to activate the theme getting this error. Besides, still cant not get a header on the shop. i can select a header template, edit them but he does not safe the header.

#276354 Copied Theme version: 7.2.5 WooCommerce version: 5.0.0

11 Answers

Rose Tyler

Support staff

February 25, 2021 at 08:03

Hello,

Thanks for using our theme.
You can activate it now.
Provide temporary wp-admin access, so we can take a closer look at your header.

Regards

#276399 Copied

dworkje

Participant

February 25, 2021 at 10:55

Thnx, in the private content area you find the credentials

Please contact administrator
for this information.

#276438 Copied

Olga Barlow

Support staff

February 25, 2021 at 18:34

Hello,

I checked your purchase code and see that theme is still in use for the https://lampenkeuze.nl/
You can’t use it for the new project. You can use it for the https://lampenkeuze.nl/ only. If you want to start the new project you need to use the new license. Or remove our theme from https://lampenkeuze.nl/.

Regards

#276575 Copied

dworkje

Participant

March 1, 2021 at 21:06

Hi, iam sorry, i did know that demo shop was online. I disable this, could you please check why my header does not save?

#277223 Copied

Robert Hall

Support staff

March 2, 2021 at 07:03

Hi

We do not see any header in your website homepage. https://prnt.sc/10b1tn7 Please set your header according to your requirements and then check your webiste.

We are also sharing tutorial with you how to create different header in this theme package.
https://youtu.be/RbdKjQrFnO4

#277251 Copied

dworkje

Participant

March 2, 2021 at 14:38

i now that, please try to safe the header, you see that this header does not show up and refresh that page, the header is gone! Please help!

#277323 Copied

Olga Barlow

Support staff

March 2, 2021 at 15:53

Hello,

I see that you use Varnish. Could you, please, disable the server cache and also provide us with server error logs?

Regards

#277345 Copied

dworkje

Participant

March 2, 2021 at 18:25

Hi i disabled Varnish just now, and i cannot get an error log.

#277385 Copied

Olga Barlow

Support staff

March 3, 2021 at 11:51

Hello,

It looks that something was wrong with your DB tables. I had to reset your installation. Reupload product images, please and edit home page according to your needs.

Regards

#277524 Copied

dworkje

Participant

March 4, 2021 at 13:49

yes, but now all mine editing are gone?

#277729 Copied

Olga Barlow

Support staff

March 4, 2021 at 16:09

Hello,

There was no other way to fix the issue with the DB, unfortunately. We could try to export your previous content if you have backup. Do you have backup?

Regards

#277768 Copied
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