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Your intrigated wish list. mobile Responsiv Problem my site

This topic has 6 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Tony Rodriguez

Nio

Participant

September 14, 2023 at 07:38

hello all,

I use since yesterday your intrigated wish list. 😀
with this i reduce my plugins , thanks for this.

unfortunately I have a problem in the mobile view, the wish list is cut off on the right… It does not respond responisv to 100% …
I need urgent help here because it doesn’t look good….

I hope we can find a solution

best regards Oliver

Please, contact administrator
for this information.

#367438 Copied Theme version: 9.1.13 WooCommerce version: Version 8.1.0

5 Answers

Tony Rodriguez

Support staff

September 14, 2023 at 08:38

Hello, @Nio,

Thank you for contacting us and for using XStore.

We hope this message finds you well.

We have conducted a thorough examination of your website using a personal mobile device and we are pleased to inform you that we did not encounter any issues. The wishlist feature appears to be functioning as expected.

Given this, it is likely that the issue you are experiencing is due to cache storage on your end. We kindly suggest that you clear your mobile browser and plugin cache, then revisit the website to check if the issue persists.

To assist you further, we have prepared a video guide detailing the steps we took during our examination. You can access this video in the private content area for your reference.

We trust that this information will be helpful in resolving your issue.

Best Regards,
8Theme’s Team.

Please contact administrator
for this information.

#367449 Copied

Nio

Participant

September 14, 2023 at 09:34

Hi Tony ,
thanks for your quick feedback.
I watched the video and realized that you were not on the wish list page at all. Of course you will not see the error. 🙁

Please take a look at my screenshot and you will see that it is from the wishlist page!

The resposive design is not correct. it is cut off on the right….
maybe you can make it a little smaller so it fits

Here I need a solution and support

Oliver

#367453 Copied

Tony Rodriguez

Support staff

September 14, 2023 at 11:56

Hello, @Nio,

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly request you to revisit your site after clearing all cache.

For your information, we have incorporated a CSS code under the following path: XStore > Theme Option > Theme Custom CSS > Global CSS. This action has effectively addressed the issue at hand.

Additionally, we have prepared a video guide for your reference. You can access this video in the private content area.

Thank you for your patience and understanding during this process.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#367460 Copied

Nio

Participant

September 14, 2023 at 12:25

“Hello everyone, that was very quick support, thank you very much for the excellent assistance.”

#367467 Copied

Tony Rodriguez

Support staff

September 14, 2023 at 12:33

Hello, @Nio,

We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.

Thank you for your time. We hope you have a wonderful day.

Please note that for any new issues, you should create a new ticket on the support forum.

This topic is now closed.

Warm regards,
8Theme’s Team

#367470 Copied
Tagged: customizable woocommerce templates, efficient wordpress solutions, intricate wish list, mobile responsive solutions, user-friendly woocommerce templates, website problem solutions, wordpress woocommerce templates
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Your intrigated wish list. mobile Responsiv Problem my site

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