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Your Responsive is not acceptable - by msoti32

This topic has 4 replies, 2 voices, and was last updated 10 years, 3 months ago ago by Eva Kemp

msoti32

Participant

August 27, 2014 at 01:10

While still on a desktop and reducing your window past around 767px wide, the ENTIRE SITE DISAPPEARS?!?!??!??! Really??

And I went through it on my iPhone, kinda seems like a few elements were left unstyled and default styling like drop downs, etc…(I guess I will need to spend extra time styling for mobile)

Anyway, I mainly care about the disappearing site, and the same thing is happening for your very own demo???

https://www.8theme.com/demo/blanco-wo/

So, it’s not just my site, but your own demo site as well?

PLEASE HELP ME!!

#13619 Copied

3 Answers

Eva Kemp

Support staff

August 27, 2014 at 08:14

Hello,

Could you please specify what elements are unstyled? Please provide us with the link to your site to check it from our side.
Thank you.

Regards,
Eva Kemp.

#13634 Copied

msoti32

Participant

August 27, 2014 at 14:20

Hi

I’m first and foremost concerned about your “responsive” desktop version.

Just open up your very own demo site in a browser like Chrome and shrink the window width past 770px and the ENTIRE site Disappears??????????

This is embarrassing and not acceptable. People are not comfortable making a purchase on a site this unprofessional???

I included the link to your WP demo Blanco site above if you need it.

Please fix ASAP.

As far as generic mobile styling, you can again simply open your very own Blanco site on an iPhone and you will see several elements left generic, such as drop down menus and the fonts are different than what I specified with the google font theme options, etc….

#13674 Copied

Eva Kemp

Support staff

August 27, 2014 at 14:50

Hello,

If you check the site resizing your browser you have to reload the page. If you check it on a mobile device, the site is adapted for the needed resolution.
Also you can disable “Show loader icon until site loading on mobile devices” in Theme Options and if you resize the browser then there won’t be a script and there won’t be the necessity to reload the page.
Concerning the fonts and dropdown menu, please provide us with the link to your site and screenshots of the problem to have better understanding.
Also please provide us with FTP and wp-admin admin panel credentials in Private Content.

Regards,
Eva Kemp.

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