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Your System does not meet the requirements

This topic has 10 replies, 2 voices, and was last updated 5 months, 4 weeks ago ago by Rose Tyler

Ameer

Participant

June 23, 2024 at 11:17

Hi. during importing my demo, it says your system does noy meet the requirements. please help.

#401086 Copied Theme version: 6.3.13

9 Answers

Rose Tyler

Support staff

June 23, 2024 at 12:08

Hello Ameer,

Thank you for reaching out to us.

Please read this article https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/ and contact your hosting provider to get help.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#401092 Copied

Ameer

Participant

June 23, 2024 at 12:12

Thanks for your reply….if i had to continue import even though it still says Your System does not meet the requirements. what will happen ???

#401094 Copied

Rose Tyler

Support staff

June 23, 2024 at 20:43

Hello Ameer,

The outcome depends on which specific parameter is insufficient.

For example, max_execution_time is a limit for the execution time while running the script. For example, if you import content and scripts need more than 60 secs then you may face the problem with demo content import. But depending on other server settings script could finish its work faster. So, if you didn’t face problems with theme options then don’t worry about this parameter. But it would be better to contact your hosting provider and ask to increase max_execution_time.

You may attempt to proceed and evaluate the results.

Should the results be unsatisfactory, you will simply need to remove the existing content https://prnt.sc/SBtDkFAPhUKl before conducting a new import, after the fix from the hosting provider side.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#401105 Copied

Ameer

Participant

June 23, 2024 at 23:17

could this mean that i should clear some space on WordPress???
will this potentially work if i do clear some space?

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Rose Tyler

Support staff

June 24, 2024 at 07:19

Hello Ameer,

Have you contacted your hosting provider?

“during importing my demo, it says your system does noy meet the requirements. please help.” – please record a video of your actions and the problem.

Provide URL and temporary wp-admin access to your site.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#401148 Copied

Ameer

Participant

June 24, 2024 at 16:01

how do i locate the landing page only if i just wanted to use it landing page only on my website? will it give me the same issue ? in regard to the max_execution_time????

Please advise. thanks

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Rose Tyler

Support staff

June 24, 2024 at 16:08

Hello Ameer,

You did not provide video of the problem so we are not sure about the issue you described.
Could you also provide temporary wp-admin access?

“how do i locate the landing page only” – please provide an example and describe the desired result in more detail for a better understanding.

Best Regards,
8Theme’s Team

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Ameer

Participant

June 25, 2024 at 11:20

okay can i provide you with me CPanel credentials ?

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Rose Tyler

Support staff

June 25, 2024 at 12:05

Hello Ameer,

We hope this message finds you well. We are currently in need of the wp-admin and possibly FTP access credentials to proceed with our services. We do not require CPanel access at this time.

We kindly request you provide us with the data we already asked for. We have noticed a delay in response to our previous requests, and it is unfortunate that without these details, we are unable to assist you further.

We appreciate your prompt attention to this matter and look forward to your cooperation.

Best Regards,
8Theme’s Team

#401510 Copied
Tagged: fix wordpress system requirements, not meeting system requirements, system compatibility issues, troubleshoot woocommerce problems, upgrade wordpress woocommerce system, woocommerce template errors, wordpress woocommerce templates
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