Return to previous page

Your theme automatically reset back to default settings

This topic has 2 replies, 2 voices, and was last updated 3 years, 6 months ago ago by Olga Barlow

zhifi

Participant

May 10, 2021 at 23:15

For some reason your theme “XSTORE” just reset itself back to its default settings. All my custom CSS is gone. My website is now unrecognizable. How can I get my customizations back? It was working fine 10 mins ago and now all my customizations are gone. I used marseille03 demo and followed the instructions to the T. How can this auto reset on its own? Livid.

You have to be logged in to view the website. If this cannot be fixed I will need a refund.

Please, contact administrator
for this information.

#287007 Copied Theme version: 7.2.8 WooCommerce version: Current

1 Answer

Olga Barlow

Support staff

May 11, 2021 at 15:09

Hello,

1) We can’t log in to your Dashboard https://gyazo.com/4b041993391ed5463f6ab6c97be4b3c9

2) Do you have backup of the DataBase before the reset? Could you restore it?

Regards

#287121 Copied
Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder

Restaurant – WordPress Theme

lazy-placeholder

Bakery Store – WordPress WooCommerce Theme

lazy-placeholder

Church – WordPress Theme

lazy-placeholder

Mobile Store – WordPress WooCommerce Theme

lazy-placeholder

Ecoenergy – WordPress WooCommerce Theme

lazy-placeholder

Niche Market – Multivendor WP WooCommerce Theme

lazy-placeholder

Marseille 03 – WordPress WooCommerce Theme

lazy-placeholder

Mango – Responsive eCommerce PSD Template

lazy-placeholder

Tea Store – WordPress WooCommerce Theme

lazy-placeholder

Glasses Store – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.