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Your theme does not declare eCommerce Product Catalog support

This topic has 8 replies, 2 voices, and was last updated 10 years, 3 months ago ago by Eva Kemp

blazing8

Participant

August 6, 2014 at 06:37

Hi I have this on my Blanco theme and i am not sure if its working right I can not seem to make things work.
how do i know if its me or theme with the problem lol.
My product pages dont seem to work right and i can not get a slider on my homepage
This is what is says

Your theme does not declare eCommerce Product Catalog support – if you encounter layout issues please read our integration guide or choose a recomended theme 🙂

Can you help or point me in the right direction or tell me someone that can help
Thank Leon

#11857 Copied

7 Answers

Eva Kemp

Support staff

August 6, 2014 at 08:15

Hello,

Please provide us with wp-admin panel and FTP credentials in Private Content to check the issue.
Thank you.

Regards,
Eva Kemp.

#11869 Copied

blazing8

Participant

August 8, 2014 at 05:41

Hi passed information in private

Thanks Leon

Please, contact administrator
for this information.

#12041 Copied

Eva Kemp

Support staff

August 8, 2014 at 09:31

Hello,

That warning is related to the plugin “eCommerce Product Catalog by impleCode”, not Woocommerce plugin. Sorry, but we guarantee our theme compatibility with Woocommerce plugin not some other 3rd-party plugin.
You may refer to impleCode documentation: http://implecode.com/wordpress/product-catalog/theme-integration-guide/#cam=catalog-settings-link&key=integration-link

Thank you for understanding.

Regards,
Eva Kemp.

#12060 Copied

blazing8

Participant

August 9, 2014 at 05:55

Ok thank you for that This is my 1st website i have ever built I know i have a lot to learn. I was playing around with another theme before getting the Blanco theme thats where the eCommerce Product Catalog came from. So I have now not got rid of the eCommerce Product but now i Dont have anything on my dashboard to add my products can you tell me what i need, or what i need to do, or tell me someone that can help.
Sorry if I upset you buy using the eCommerce.

Thank Leon

#12116 Copied

Eva Kemp

Support staff

August 9, 2014 at 08:12

Hello,

Seems you’ve installed the theme incorrectly as there are 2 Blanco themes in Appearance > Themes.
We recommend you to reinstall it on clear WordPress following our instructions:
https://www.8theme.com/demo/docs/blanco/index.html#!/installation
Please note you should install WooCommerce plugin before the theme installation.

Thank you.

Regards,
Eva Kemp.

#12120 Copied

blazing8

Participant

August 9, 2014 at 08:23

To add to the above if you look at the dashboard the list goes
Dashboard
jetpact
post
portfolio
pages
comments
counter statistic
portfolio
woocommerce
Blanco
Appearance
There is no product cart I have uninstalled woocommerce and put it back in but it dont help
This is the problem i have
Also I have on top of the dashboard this

Hi! Would you like to activate your version of Revolution Slider to receive automatic updates & get premium support? This is optional and not needed if the slider came bundled with a theme.

and nothing to click to make it work. I think this is why i can not get my sliders to work
Again if you can not help please tell me someone that can I have my stock ready to sell but no shop lol

I use to have a race horse called Blanco he was not much good so this is becoming a worry lol

Thank Leon

#12121 Copied

Eva Kemp

Support staff

August 9, 2014 at 09:47

Dear Leon,

As I’ve already mentioned you installed the theme incorrectly, that’s why it’s recommended to reinstall it on clear wordpress with no plugins, only woocommerce plugin must be installed first before the theme installation.
So please reinstall wordpress and the theme following the instructions described in our documentation: https://www.8theme.com/demo/docs/blanco/index.html#!/installation .
Thank you for understanding.

Regards,
Eva Kemp.

#12133 Copied
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Your theme does not declare eCommerce Product Catalog support

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