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Your theme (Xstore child) contains outdated copies of some WooCommerce template files

This topic has 3 replies, 3 voices, and was last updated 1 hours, 29 minutes ago ago by My Little Lord Ltd

Leon

Participant

January 20, 2025 at 21:38

Hi

In my woocommerce site ,the xstore template is is out of date.
Please find the erro message in the attachment.

Could you help me resolve this issue?

Files is visible for topic creator and
support staff only.

#431393 Copied Theme version: 9.4.6

2 Answers

Rose Tyler

Support staff

January 20, 2025 at 21:50

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
8Theme’s Team

#431395 Copied

My Little Lord Ltd

Participant

January 20, 2025 at 22:32

Hello, I am following as have the same issue following the update of woocommerce to version Version 9.6.0

Content is visible for topic creator and
support staff only.

#431396 Copied
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