[youtube] shortcut on mobile not working

This topic has 5 replies, 5 voices, and was last updated 10 years, 1 months ago ago by Olga Barlow

  • Avatar: o1gac
    o1gac
    Participant
    October 13, 2014 at 22:37

    Hi,

    When i use [youtube src=”http://www.youtube.com/v/…”%5D shortcode in product descriptions desktop browsers shows the video but in mobile version no video showing. Please help.

    thank you.

    4 Answers
    Avatar: stan
    Stan Russell
    Participant
    October 14, 2014 at 07:42

    Hello,

    please provide us with link to your site and admin credentials for it

    Avatar: bunmizion
    bunmizion
    Participant
    November 3, 2014 at 10:51

    I need a response please. I sent a ticket about a week ago but got no response. I need help with the mobile site as it doesn’t show the menu. Could you help with this. Details are in the private content

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 3, 2014 at 16:33

    Hello bunmizion,

    As I see the menu is showing on mobile site.. Look at screenshot please: http://prntscr.com/52mpkk

    Regards,
    Robert Hall.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 3, 2014 at 17:35

    Hello,

    We have created test product http://workit.com.ng/?product=test and don’t see described issue.
    Can you also provide your ticket ID, we’ll check its status.

    Regards,
    Olga Barlow

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The issue related to '‘[youtube] shortcut on mobile not working’' has been successfully resolved, and the topic is now closed for further responses

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