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Youtube video not showing on product page

This topic has 7 replies, 3 voices, and was last updated 8 years, 5 months ago ago by 8theme

1922 Creative

Participant

July 13, 2016 at 17:47

I have used the proper Iframe code. There is no video that shows up on the product page.

Thanks Guys!

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6 Answers

Olga Barlow

Support staff

July 13, 2016 at 18:35

Hello,

Please, provide me the code you used or admin panel access to allow me to check your product settings.

Regards

#133486 Copied

1922 Creative

Participant

July 13, 2016 at 20:07

I will here shortly. This is my 2nd time having to uninstall the theme and starting from scratch. The footer information keeps getting all mixed around and screwed up. What would be causing this? An hour ago i reinstalled the theme and demo data and it was fine. I changed the logo for the header viewed my site and all the footer information was messed up. So messed up it would take forever to fix, so it was easier to just reinstall the theme. I surely hope this does not happen when I am halfway through the site build… Have you had problems with this?

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1922 Creative

Participant

July 13, 2016 at 21:44

The page is back up. The only product on the site has the youtube link in the “product Video” section. It is still not showing up anywhere on the page. I have included login information.

Thanks!

Please, contact administrator
for this information.

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Olga Barlow

Support staff

July 14, 2016 at 09:49

Hello,

I checked your site and don’t see any problem with the video option of our theme. When you press Video button http://prntscr.com/bsqgj2 popup with video appears and you can watch the video, the same way like on our demo.

Regards

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1922 Creative

Participant

July 18, 2016 at 14:38

Solved. Thanks!

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8theme

Support staff

July 19, 2016 at 07:31

You are welcome!

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