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Youtube will not show inside an accordion

This topic has 8 replies, 3 voices, and was last updated 4 weeks ago ago by Rose Tyler

feeldesign

Participant

August 7, 2024 at 15:02

Hi – we have an issue on https://feel.construction/strawberryswitchblade/ that we have established is related to X-Store theme. When you try to embed a youtube video, either with the WP Page builder element, or code, it does not show inside an accordion https://feel.construction/strawberryswitchblade/jill-bryson-interview/ We urened off all plugins and it still did it, then swapped theme from X-Store and it worked fine. Any ideas as to how to fix? Thanks
James

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7 Answers

Andrew Mitchell

Support staff

August 8, 2024 at 16:52

Hello, feeldesign,

I hope this message finds you well. Could you please provide us with the FTP access credentials at your earliest convenience?

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

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feeldesign

Participant

August 16, 2024 at 17:17

Hi – is there any progress on fixing this, I sent ftp access via the private content area? Also, I have noticed an issue on 3 sites, all Xstore where I have set the images to be a specific shape, ie 500×500, and yet, they display randomly https://feel.construction/feeldesign/category/news/ this has not been an issue until recent updates it seems. Thanks!!

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Andrew Mitchell

Support staff

August 17, 2024 at 10:50

Hello, feeldesign,

I hope this message finds you well. We would like to inform you that the access credentials provided are suitable for the administrative panel, not for FTP. For further details, please refer to the attached files.

Best regards,

8Theme’s Team

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support staff only.

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feeldesign

Participant

August 17, 2024 at 17:30

HI – resending ftp

Please contact administrator
for this information.

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Andrew Mitchell

Support staff

August 19, 2024 at 08:07

Hello, feeldesign,

Thank you for providing us with the necessary access.

We have successfully resolved the issue with the YouTube iframe within an accordion. This fix will also be included in the upcoming update. Please review the solution at your earliest convenience and let us know if it meets your requirements.

Regarding the issue with image sizes on the blog, please provide us with access to the site experiencing this problem.

Best Regards,
8Theme’s Team

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feeldesign

Participant

August 19, 2024 at 14:37

Thank you, much appreciated, I will test it now!!

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Rose Tyler

Support staff

August 23, 2024 at 12:49

Hello, feeldesign,

You’re welcome!

Best Regards,
8Theme’s Team

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Tagged: fix youtube display, resolve accordion embedding, woocommerce templates, woocommerce youtube integration, wordpress accordion problem, wordpress youtube troubleshooting, youtube embedding issue
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