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Z-index mobile menu - by MAHDAR - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 6 months, 2 weeks ago ago by Jack Richardson

MAHDAR

Participant

June 3, 2024 at 03:36

Hello, I hope you are well

The mobile menu seems to have a problem and when I try to open the menu first, the menu closes

Please, contact administrator
for this information.

#397806 Copied Theme version: 9.2.5

5 Answers

Rose Tyler

Support staff

June 3, 2024 at 08:07

Hello, MAHDAR,

We hope this message finds you well.

We can’t log in, please check this.

Also, provide FTP access.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#397830 Copied

MAHDAR

Participant

June 3, 2024 at 11:54

Access to your service

Please contact administrator
for this information.

#397881 Copied

Jack Richardson

Support staff

June 3, 2024 at 15:12

Dear @MAHDAR,

We hope this message finds you well. We are writing to inform you that we have successfully replicated the issue you reported. To resolve the issue, we adjusted the z-index to 0 for the container that includes the logo element. You can view the adjustment here: https://prnt.sc/1k-BqBisbK_R.

We have rechecked the issue after implementing the solution and confirmed that the problem no longer persists. We kindly ask you to verify the resolution from your end and let us know if everything is functioning as expected.

Thank you for your cooperation.

Best Regards,
Jack Richardson
The 8Theme Team

#397930 Copied

MAHDAR

Participant

June 4, 2024 at 02:19

Thanks, 1 solved

2- When I open the search on mobile, it crashes with the shopping cart

Please see the picture

Please contact administrator
for this information.

#397977 Copied

Jack Richardson

Support staff

June 4, 2024 at 07:21

Dear @MAHDAR,

We hope this message finds you well.

We are writing to inform you that the issue concerning the overlapping cart above the search popup has been successfully resolved. The problem was associated with the z-index setting on the Shopping Cart element. For your reference, here is a screenshot of the issue: https://prnt.sc/h3KW9X7VK4N3.

Our team has addressed this by adjusting the relevant settings, and we are pleased to confirm that the overlap has been corrected. You can view the updated appearance here: https://prnt.sc/fddkBYBO1JoZ.

Please exercise caution when modifying z-index styles in the future, as such changes can impact other elements within the header.

Thank you for your attention to this matter. Should you have any further issues or require additional assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team

#398008 Copied
Tagged: advanced z-index feature, customizable woocommerce themes, efficient navigation wordpress themes, mobile-friendly woocommerce themes, responsive mobile menu, woocommerce wordpress themes, z-index mobile menu
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