This topic has 4 replies, 2 voices, and was last updated 11 months, 4 weeks ago ago by Rose Tyler
Hello, i have a problem:
1) i use the “click to chat” plugin for have a banner that bring the visitors to chat on whatsapp;
2) when i click on the cart or my account icon in header, it open the lateral window with content, but in the window the whatsapp chat should NOT BE VISIBLE;
3) i have setup the z-index of window on 9999999999 (max value) but it doenst work;
4) can you resolve the problem?
Please let me know.
Thanks and best regards
Hello, Maloneweb,
Thank you for contacting us and for using XStore.
Do you want this behavior – https://gyazo.com/15c064dacdef39dae8b7628190ff7890 ? If so, the next custom CSS code can be used:
div#ht-ctc-chat {
z-index: 0 !important;
}
Kind Regards,
8theme team
Hello, thanks for your help.
The code work fine, but in this way, the chat disappear in a lot of spaces (behind slider, behind call to action, ecc) during navigation.
There is a way to hide it ONLY when the visitors open the my account and cart popup?
Please let me know.
Thanks and best regards
Hello, Maloneweb,
In this case, we would recommend you to change the position of chat button, by changing the previous code to:
div#ht-ctc-chat {
right: unset !important;
left: 90px;
}
In another case, contact support of the Chat button plugin.
We hope this information is helpful.
Kind Regards,
8theme team
You must be logged in to reply to this topic.Log in/Sign up