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Zoom effect – Window makes product image load

This topic has 4 replies, 2 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

ycs7a

Participant

January 19, 2018 at 20:01

Hi,

When I enable the Zoom effect – Window (or Lens) then the product image does not show. Please see this image.

Do you know how this can be fixed? Thank you.

#182450 Copied

3 Answers

Rose Tyler

Support staff

January 22, 2018 at 08:36

Hello,

Please try to disable all 3-rd party plugins, clear cache and check if the problem will be solved.
Let me know result.
Do you use latest theme version?

Regards

#182557 Copied

ycs7a

Participant

February 2, 2018 at 23:23

Yes I use latest theme, but I am not good at figuring this out. I will try and keep you informed.

Thank you

#183814 Copied

Rose Tyler

Support staff

February 5, 2018 at 09:52

Ok.
Have a nice day.

Regards

#183908 Copied
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