Zoom not working on homepage etc how to resolve

This topic has 6 replies, 4 voices, and was last updated 9 months ago ago by Andrew Mitchell

  • Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    March 20, 2024 at 01:46

    Zoom feature not working globally on archives, single products or anywhere its when I mouse over I don’t see zoom like on ur demo store its like overlapping zoom

    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 20, 2024 at 07:43

    Hello, @Aulakh, Sam,

    Thank you for reaching out to us with your concern.

    To assist you more effectively, could you kindly provide the URL of the page where you are encountering the issue? Additionally, if available, please share the URL of a reference demo site to enhance our understanding of the matter.

    Furthermore, for a more in-depth analysis, we would appreciate it if you could supply your site’s WP-admin access credentials in a secure, private content area. This will enable us to review your settings closely and offer the necessary support.

    We kindly recommend that you take a complete backup of your site before proceeding.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    March 20, 2024 at 17:15

    i am encountering it home development and shop page /cagtalogue

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2024 at 18:06

    Hello, @Aulakh, Sam,

    We would like to inform you that in order to view the zoom, it is necessary to select it within the settings – https://prnt.sc/ubhXur1Jwp8_ https://prnt.sc/QjFoIyZLXKBR

    Best regards,
    The 8Theme Team

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    March 20, 2024 at 18:10

    Thanks Rose

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 20, 2024 at 18:10

    Dear Aulakh, Sam,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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