Files is visible for topic creator and support staff only.
bzzxzz
Participant
November 2, 2024 at 08:55
So, between Theme Options and Store Builders, which one should I prioritize using? I’m temporarily giving up on adding more description information.
Files is visible for topic creator and support staff only.
bzzxzz
Participant
November 1, 2024 at 11:11
I tried clearing the cache, but it didn’t work.
So I disabled the plugins, but still no effect.
I also tried opening the link in incognito mode, but the issue remains.
Please contact administrator for this information.
bzzxzz
Participant
October 31, 2024 at 10:42
Thank you for your help, but the issue still exists! In Image 1, the settings display correctly, but in Image 2, it didn’t show properly while browsing products on the webpage.
Files is visible for topic creator and support staff only.
bzzxzz
Participant
October 31, 2024 at 09:24
Thank you, that’s the effect I wanted, but I want to try new methods. I’ve edited it in the image.
Files is visible for topic creator and support staff only.
bzzxzz
Participant
October 31, 2024 at 08:02
Please contact administrator for this information.
bzzxzz
Participant
October 30, 2024 at 09:20
I am Trying More Approaches:
Set in Theme Options (see Image 1).
Set in Store Builders (see Image 2).
I don’t know how to add more options (I have marked them in red in the images). I hope you can guide me through the settings path.
I am also unsure whether it’s better to set this in Store Builders or Theme Options?
Thank you.
Files is visible for topic creator and support staff only.
bzzxzz
Participant
October 16, 2024 at 12:29
Okay, I have finished editing now.
Could you please continue to help me with this white margin issue?
Thank you.
Files is visible for topic creator and support staff only.
bzzxzz
Participant
October 13, 2024 at 12:14
Hello,
I have already tried Method 1, and I think it’s better to create a new footer specifically for the cart page.
So, I tried using XStore Builders > Footer Builder with Elementor.
I have attached reference images:
Image 1 shows the effect I want.
Image 2 shows the new footer I created, but I couldn’t find the cart page as an option in the display conditions.
Could you please advise me on what to do next? Thank you.
Files is visible for topic creator and support staff only.
bzzxzz
Participant
September 9, 2024 at 12:16
Additional content
Files is visible for topic creator and support staff only.
bzzxzz
Participant
September 9, 2024 at 12:15
Additional content
Please contact administrator for this information.
bzzxzz
Participant
September 9, 2024 at 10:03
I’m not sure how to send a screen recording video.
I’ll try to describe the issue as clearly as possible:
The version of Elements is the latest, but the settings interface is still in the old version’s style.
Additionally, I am unable to insert free content from Elements, including blocks and pages.
bzzxzz
Participant
September 9, 2024 at 09:53
Thank you for your help.
There may have been a misunderstanding due to the language difference.
I want to edit the layout shown in Image 1, the global layout, which includes the layout for all products, not just for individual products. I am unable to modify the layout in the Single Product section.
For example, as shown in Image 2, I want the layout beneath all products to be consistent.
Thank you for adding the promotional banner.
However, the old issue has returned—the gray border (Image 3) that existed before. Even the original untouched template had this issue, and after numerous attempts, I finally managed to fix it.
The background color of the title is still inconsistent between the homepage and other pages (see the comparison in Images 4 and 5).
Files is visible for topic creator and support staff only.
bzzxzz
Participant
September 8, 2024 at 11:12
Response to 2 / Single Product:
I understand your point.
I’d like to know if there is a way to set a global layout (for product layout), rather than setting up individual product descriptions or layouts, as this would make future changes more cost-effective.
Regarding the promotional banner:
I tried doing it as you suggested, but I wasn’t able to revert to the original style. It couldn’t be inserted in the original position (I was operating within XStore Builders).
Image 1 marks the position where I want to insert it, but Image 2 shows where it was actually inserted. I don’t know how to explain it further, but you can log in to the backend to check. I will provide the account details.
Additional Notes:
There is an issue with the header background color. The homepage is white (which is abnormal), but all other pages are gray (which is normal).
Files is visible for topic creator and support staff only.
bzzxzz
Participant
September 8, 2024 at 09:53
Additionally, do Static Blocks and Widgets affect XStore Builders? How can I confirm which operations can minimize the chances of issues? Thank you.
bzzxzz
Participant
August 30, 2024 at 07:26
A single sesame seed is a small matter,
but a whole ground covered in sesame seeds can be overwhelming.
I hope you will do your best.
bzzxzz
Participant
August 29, 2024 at 09:34
I can confirm that it was your technical staff who helped with this.
The updates were for WooCommerce and XStore Core.
bzzxzz
Participant
August 28, 2024 at 10:49
Thank you. What I meant to ask is, where can I find those questions that have not received a reply?
Perhaps I should ask the question again,
but I have already deleted the screenshot of the prompt.
However, it was something like “Xstore 3.8.1 Bug with YITH WooCommerce Product AddOns Premium Version: 1.2.4.”
I resolved the issue by updating the plugin,
but a new problem has arisen—
the content in Image 2 has disappeared.
Files is visible for topic creator and support staff only.
bzzxzz
Participant
August 12, 2024 at 12:05
Hello, I have already changed the review.
Personally, I strongly recommend focusing more on mobile development, as a significant amount of traffic comes from mobile devices.
APM Xstore is really underwhelming.
It’s usable, but not user-friendly.
Of course, this also includes some other features.
Files is visible for topic creator and support staff only.
bzzxzz
Participant
August 12, 2024 at 06:58
Thank you for your help.
However, it seems that a new issue has arisen. The problem appears to be occurring only on the mobile page of the shop.
Figures 1-3 illustrate my steps of operation.
The issue is that it does not display directly, nor does it adapt to the window more appropriately.
Files is visible for topic creator and support staff only.
bzzxzz
Participant
August 11, 2024 at 13:21
Sure, I’ve made the changes. What do you think about this?
Files is visible for topic creator and support staff only.
bzzxzz
Participant
August 11, 2024 at 11:35
Please contact administrator for this information.
bzzxzz
Participant
August 11, 2024 at 10:11
Thank you very much for your help.
However, there still seem to be some issues.
Images 1-2:
On the shop page (https://buddhacrafted.com/shop/), the gray border is still present, although the bottom bar displays correctly.
Image 3:
When the homepage loads, a white border also appears.
Please contact administrator for this information.
Files is visible for topic creator and support staff only.
bzzxzz
Participant
August 10, 2024 at 06:18
Images 1-4: These show the process of implementing the code, and I hope it’s correct. The gray border effect has been removed, but the bottom status bar still remains (is there an issue with my operation? I tried several times, and it worked on the mirror site). Additionally, the gray background at the top has been covered again (see Image 5-1).
Images 5-6: These compare the initial template import settings with the current settings on my website. The parameters where the red arrow passes are all the same (I want to express that I don’t know where the issue lies).
Images 7-8: These images show the steps taken to “remove all the margins and add the paddings for the home page.” I’m worried I might not have understood your instructions correctly. If possible, it would be helpful to include the operation path and settings.
Images 9-10: I switched to the default value, but the menu bar layout changed again. If it can’t be displayed in one row, I would prefer it to be hidden or collapsed.
Please contact administrator for this information.
Files is visible for topic creator and support staff only.
bzzxzz
Participant
August 8, 2024 at 09:36
Sorry, I’d like to add something. I noticed that even after I deleted the code:
.page-wrapper {
background-color: #fff;
}
the width of the top menu bar and the shop page is still not like the official template layout. As far as I remember, I only made changes to the content. I don’t know why this happened. It’s really frustrating, but I still want it to look like the official template.
Could you tell me what went wrong or what I should do to fix it? Thanks.
Issue: I marked it with red lines in the image, referencing the official template.
Files is visible for topic creator and support staff only.
bzzxzz
Participant
August 8, 2024 at 09:06
It’s not just the homepage where the gray border appears; it occurs on all pages! I want to emphasize that it’s on all pages, including pure text pages (https://buddhacrafted.com/privacy-security/).
And on pure text pages, the following steps cannot be applied:
– Remove all the margins of your sections
– Switch to the paddings instead
– https://prnt.sc/1_7JnyOuenZ0
Because there is no “Advanced” option in the settings, I question the effectiveness of this method. I tried it, but eventually gave up and continued trying with code.
I am not opposed to using custom CSS, but after I added it, there was no effect (and I included a link to the image of my actions in my previous email. If there was an error in my operation, please point it out). What I oppose is code that doesn’t work.
Code from the previous email:
.page-wrapper {
background-color: #fff;
}
After inserting it, the gray border on the site disappeared, but it remained in the footer. Additionally, the layout of the site changed. I marked it with red lines in the image; please pay attention to the width of the red lines:
On the shop page, the display width of the products has shrunk.
The width of the top menu bar has also decreased.
Perhaps this code can be further optimized, or there might be a better solution. After all, you are the professionals. This is an issue that existed in the original template.
So, once again, I want to clarify my request! I only want to remove the gray border without changing the website layout and without creating new issues. I just want to remove the gray border.
Files is visible for topic creator and support staff only.
bzzxzz
Participant
August 7, 2024 at 06:08
Hello, I pasted your code through the path:
CSS under XStore > Theme Options > Theme Custom CSS > Global CSS
but it didn’t have any effect. I think I followed the correct steps.
Also, regarding the image you provided to remove the gray border,
I’m sorry, but I am not satisfied.
I only want to remove the gray border, just the gray border.
I don’t want to change the layout.
I do not accept solutions that create new issues. Thank you.
Picture 1
Image of the code settings
Picture 2
Frontend webpage effect after adding the code (cache cleared)
Files is visible for topic creator and support staff only.
bzzxzz
Participant
August 6, 2024 at 11:01
Hello, thank you for your assistance.
I’ve looked at the images you sent to me, but I am not trying to change the width of the entire web page. Of course, I tried the code you provided, but it seems to have had no effect. (So I deleted it again.)
I just want to remove this gray edge, just the gray edge. This gray edge only appears when the window is at a specific size, and all web pages of the site will have a gray edge when the window is at a specific size. I’ve marked it with color.
I also checked the official template [XStore Elementor Home Decor 02 Demo – WooCommerce Theme](https://xstore.8theme.com/elementor2/home-decor02/), and there is also a problem with the gray edge, but not in the footer area.
Files is visible for topic creator and support staff only.
bzzxzz
Participant
August 5, 2024 at 09:16
Hello, I didn’t quite understand what you were trying to convey. Could you please check the emails in chronological order?
On August 3, 2024, at 08:01 (the issue in the photo)
is related to the issue left unresolved in your response on August 3, 2024, at 04:58,
which was initially addressed on August 2, 2024, at 10:30.
The new issue is severely affecting the overall performance of the website, so I restored it from a backup.
However, the initial issue regarding the gray border on the edge still has not been resolved.
This was my primary concern, and the
