Page 1001 – 8theme.com

Forum Replies Created

Viewing 30 posts - 30,001 through 30,030 (of 31,382 total)

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Eva Kemp

Support staff

June 9, 2014 at 16:01

You’re welcome.

Regards,
Eva Kemp.

#6545 Copied In reply to: WooCommerce Checkout Page not working

Eva Kemp

Support staff

June 9, 2014 at 16:00

Sorry, but there might be some problem with the theme during the woocommerce plugin update.
This issue should be fixed in future theme update.

Regards,
Eva Kemp.

#6544 Copied In reply to: Checkout page not normal

Eva Kemp

Support staff

June 9, 2014 at 15:55

On the demo site et-col2 is used for the submenus width and et-col5 is used for image item (image-item et-col5).

Regards,
Eva Kemp.

#6543 Copied In reply to: Testimonials Grid Broken since Legenda Update

Eva Kemp

Support staff

June 9, 2014 at 15:36

Hello,

I’ve updated woocommerce files.
Please check the page now.

Regards,
Eva Kemp.

#6538 Copied In reply to: Checkout page not normal

Eva Kemp

Support staff

June 9, 2014 at 15:32

I’ve also updated form-shipping.php file.
I’ve just copied the file from plugins/woocommerce/templates/checkout folder to themes/theleader/woocommerce/checkout (for some reason files in the theme directory weren’t updated after the plugin update).

Regards,
Eva Kemp.

#6534 Copied In reply to: WooCommerce Checkout Page not working

Eva Kemp

Support staff

June 9, 2014 at 15:24

You need use one of these attributes: from et-col1 to et-col12 for your image item in the menu.
For example, write image-item et-col3 into “CSS Classes” box.
Here is the documentation where the instructions is described: https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu > Colums in menu.

Regards,
Eva Kemp.

#6503 Copied In reply to: Testimonials Grid Broken since Legenda Update

Eva Kemp

Support staff

June 9, 2014 at 15:11

You’re welcome.
Feel free to contact us if there are any questions.

Regards,
Eva Kemp.

#6482 Copied In reply to: Testimonials Grid Broken since Legenda Update

Eva Kemp

Support staff

June 9, 2014 at 15:10

Hello,

I’ve updated form-checkout.php file and Checkout page has started working.
Please check.

Regards,
Eva Kemp.

#6481 Copied In reply to: WooCommerce Checkout Page not working

Eva Kemp

Support staff

June 9, 2014 at 15:04

1. Do you wish to have menu items uppercase? If so, then you can change it in Appearance > Menus and write all menu items with uppercase, e.g. “Home” – “HOME”.
2. I’ve changed the color in style.css in the child theme folder.
3. Add this code to change the height of the menu block:
.header-type-variant5 {
padding-top: 5px;
padding-bottom: 5px;
}

Regards,
Eva Kemp.

#6476 Copied In reply to: Formatting control using theme options and child theme custom.css

Eva Kemp

Support staff

June 9, 2014 at 14:29

You’re welcome.

We’ve corrected this line:
wp_enqueue_style(“style”,get_stylesheet_directory_uri().’/style.css’);

The wrong code had the path to the original theme directory.

Regards,
Eva Kemp.

#6467 Copied In reply to: Formatting control using theme options and child theme custom.css

Eva Kemp

Support staff

June 9, 2014 at 14:15

There was wrong code written in functions.php file in the child theme.
We’ve fixed this and now style.css is working.

Regards,
Eva Kemp.

#6464 Copied In reply to: Formatting control using theme options and child theme custom.css

Eva Kemp

Support staff

June 9, 2014 at 13:41

Hello,

Thank you for the credentials.
We’re sorry, but Checkout page is related to Woocommerce files. It requires additional customization. We recommend you to contact Woocommerce support regarding your question.
Thank you for understanding.

Regards,
Eva Kemp.

#6462 Copied In reply to: purchase complete page

Eva Kemp

Support staff

June 9, 2014 at 12:15

Hello,

To remove tabs you can follow the instructions on the Woocommerce documentation:
http://docs.woothemes.com/document/editing-product-data-tabs/ > Removing Tabs
Write only the tab you want to remove.

I’m unable to connect to FTP using the details you’ve provided.
Please check.

Regards,
Eva Kemp.

#6454 Copied In reply to: reviews, comments removal

Eva Kemp

Support staff

June 9, 2014 at 12:03

Hello @lennert@bsur.com,

Sorry, but I’m unable to connect to FTP: login details are incorrect.
Please check.
Thank you.

Regards,
Eva Kemp.

#6450 Copied In reply to: WooCommerce Checkout Page not working

Eva Kemp

Support staff

June 9, 2014 at 10:43

Hello,

You’re welcome.

Regards,
Eva Kemp.

#6440 Copied In reply to: main menu as vertical side menu

Eva Kemp

Support staff

June 9, 2014 at 10:23

Hello Jodarl,

Please provide us with FTP and admin panel credentials as well.

Regards,
Eva Kemp.

#6436 Copied In reply to: ERROR WHILE AJAX REQUEST on contact form

Eva Kemp

Support staff

June 9, 2014 at 10:22

Hello,

Please use this code in custom.css:
.main-nav .menu [class*="et-col"] {margin-left: 0;}

Regards,
Eva Kemp.

#6435 Copied In reply to: Testimonials Grid Broken since Legenda Update

Eva Kemp

Support staff

June 9, 2014 at 09:32

Hello,

Sorry, but the login details for FTP are incorrect. Please check them.
Thank you.

Regards,
Eva Kemp.

#6427 Copied In reply to: Formatting control using theme options and child theme custom.css

Eva Kemp

Support staff

June 9, 2014 at 09:12

Hello,

We’re sorry for a delay with the reply.
Could you please provide us with FTP and admin panel credentials in Private Content?
Also please specify what conflicts you are experiencing with the templates.

Thank you.

Regards,
Eva Kemp.

#6426 Copied In reply to: IDStore Compatibility with WooCommerce 2.1.9

Eva Kemp

Support staff

June 9, 2014 at 09:07

Hello,

Sorry for a delay.
Could you please provide us with FTP and admin panel credentials in Private Content?

Regards,
Eva Kemp.

#6425 Copied In reply to: reviews, comments removal

Eva Kemp

Support staff

June 9, 2014 at 08:43

Hello,

Have you made any changes to original files and after which actions this issue has appeared?

Regards,
Eva Kemp.

#6421 Copied In reply to: Product page images

Eva Kemp

Support staff

June 9, 2014 at 08:38

Hello,

Sorry but we don’t guarantee proper work of 3rd-party plugins with our theme.
But you can find some solution at this link: http://wordpress.org/support/topic/fatal-error-cannot-redeclare-class-oauthexception

Regards,
Eva Kemp.

#6419 Copied In reply to: Arqam Plugin seem's not compatible with Legenda

Eva Kemp

Support staff

June 9, 2014 at 08:25

Hello,

I’ve updated form-shipping.php file and it’s started to work.
Please check and clear browser cache before.

Regards,
Eva Kemp.

#6414 Copied In reply to: Alternate Shipping Address Not Appearing

Eva Kemp

Support staff

June 9, 2014 at 08:17

Hello,

Does this issue persist with default theme too? Please check it.
If it doesn’t then please provide us FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

#6410 Copied In reply to: Order Status is Not Updated After Payment Completed

Eva Kemp

Support staff

June 9, 2014 at 08:14

Hello,

Have you tried to revert back all your customizations to original files?
You’ve made a lot of modifications and because of this issues might appear.

Regards,
Eva Kemp.

#6409 Copied In reply to: Mobile site issues

Eva Kemp

Support staff

June 9, 2014 at 08:07

Hello,

To change background color of menu you can use this code:

#main-nav { background-color: #F76A00; }

Here you can read how to get rid of the last border in the menu:
http://www.jackreichert.com/2011/07/31/how-to-add-a-divider-between-menu-items-in-css-using-only-one-selector/

Regards,
Eva Kemp.

#6407 Copied In reply to: Category page thumbnails not aligning properly in their rows

Eva Kemp

Support staff

June 9, 2014 at 07:55

Hello,

Do you want to hide Additional information block?
Please provide us with FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

#6404 Copied In reply to: purchase complete page

Eva Kemp

Support staff

June 8, 2014 at 08:56

Hello,

You’re welcome.

Regards,
Eva Kemp.

#6383 Copied In reply to: Linked Products not working

Eva Kemp

Support staff

June 7, 2014 at 17:56

Hello,

You can use “more” tag to add “Read more” button to posts.
Please refer to this article: http://wordpress.tv/2009/01/14/creating-a-post-excerpt-using-the-more-tag/

Regards,
Eva Kemp.

#6375 Copied In reply to: Blog page problem

Eva Kemp

Support staff

June 7, 2014 at 15:19

Sorry, but the credentials to FTP account are incorrect. Please provide us with the correct ones and show us the path to the site folder.

Regards,
Eva Kemp.

#6370 Copied In reply to: Product page images
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