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Forum Replies Created

Viewing 30 posts - 30,031 through 30,060 (of 31,382 total)

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Eva Kemp

Support staff

June 7, 2014 at 13:46

Hello,

I’ve just changed the coding of content-single-product.php file. Please check your site now.
Also you need contact your host regarding the coding issues.

Regards,
Eva Kemp.

#6368 Copied In reply to: Character shown broken

Eva Kemp

Support staff

June 7, 2014 at 13:27

Hello @GILLES KORZEC,

You need click “New” link at the top of the page when you’re logged in to your account of the forum:

Regards,
Eva Kemp.

#6367 Copied In reply to: WordPress 3.9 update problem

Eva Kemp

Support staff

June 7, 2014 at 13:24

I’ve just updated woocommerce up-sells.php and cross-sells.php files and the issue has gone.
Please check from your side and clear browser cache before.

Regards,
Eva Kemp.

#6366 Copied In reply to: Linked Products not working

Eva Kemp

Support staff

June 7, 2014 at 13:02

Hello @GILLES KORZEC,

Could you please provide us with the link where you have problem with an image?
Also please provide us with wp-admin panel credentials.

Regards,
Eva Kemp.

#6365 Copied In reply to: WooCommerce Checkout Page not working

Eva Kemp

Support staff

June 7, 2014 at 12:55

Hello,

1. Please provide us with the link where “Slide_template” tab is displayed.
2. You have to contact your host regarding https alerts.

Regards,
Eva Kemp.

#6364 Copied In reply to: How to remove "Slide_template" tab on product page

Eva Kemp

Support staff

June 7, 2014 at 12:43

You can do this with the code:
#tab_2 {display: none;}
“2” in “tab_2” is the tab number you want to remove.

Regards,
Eva Kemp.

#6362 Copied In reply to: reviews, comments removal

Eva Kemp

Support staff

June 7, 2014 at 12:40

Hello,

You can read this article regarding your request:
http://wpsites.net/web-design/fonts-wordpress/

Regards,
Eva Kemp.

#6361 Copied In reply to: fonts

Eva Kemp

Support staff

June 7, 2014 at 12:39

Hello,

Could you please provide us with FTP and admin panel credentials to check?
Thank you.

Regards,
Eva Kemp.

#6360 Copied In reply to: Formatting control using theme options and child theme custom.css

Eva Kemp

Support staff

June 7, 2014 at 12:33

Hello,

Sorry but you need contact your host regarding ssl issue and check if you replace all http links with https.

Regards,
Eva Kemp.

#6358 Copied In reply to: SSL Problem

Eva Kemp

Support staff

June 7, 2014 at 09:59

Hello,

You can remove tabs using this code in custom.css file:
.tabs {display: none;}

Here is the tutorial how to create custom.css. It’s related to Legenda theme but the process is the same.

Regards,
Eva Kemp.

#6349 Copied In reply to: reviews, comments removal

Eva Kemp

Support staff

June 7, 2014 at 09:52

Hello,

We’re glad you’ve solved the issue.
If you need more help feel free to contact us.

Regards,
Eva Kemp.

#6348 Copied In reply to: Create title 'Shop Categories' on shop page

Eva Kemp

Support staff

June 7, 2014 at 09:50

Hello,

Do you mean you want to edit menu items? Then you need create your menu or edit the current one in Appearance > Menus:
https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu

Here is the tutorial regarding Revolution slider:
https://www.8theme.com/demo/docs/legenda/index.html#!/slideshow

2 pictures below the slider are banners, they are added in Pages > Home page.

Regards,
Eva Kemp.

#6346 Copied In reply to: Legenda Theme

Eva Kemp

Support staff

June 7, 2014 at 09:47

Hello,

We provide all plugins of the latest versions implemented in our theme. There are 2 solutions to update VC:
– you can wait for a new theme release where VC plugin will be updated to the latest version;
– you have to buy license key yourself for the VC update.

If it’s critical for you to have it’s updated then you should buy the license.

Regards,
Eva Kemp.

#6345 Copied In reply to: Activating Visual Composer after 2.2 theme update

Eva Kemp

Support staff

June 7, 2014 at 09:43

Hello,

Please provide us with admin panel credentials and FTP access as well.

Regards,
Eva Kemp.

#6344 Copied In reply to: Character shown broken

Eva Kemp

Support staff

June 7, 2014 at 09:41

Hello,

I’ve updated form-billing.php file and the error disappeared.
Please check from your side.

Regards,
Eva Kemp.

#6343 Copied In reply to: Error on the checkout page

Eva Kemp

Support staff

June 7, 2014 at 09:31

Hello @GILLES KORZEC,

Please don’t duplicate your questions in different topics.
Please create your own topic for any requests.
Thank you.

P.S. You’ve been already replied in another topic.

Regards,
Eva Kemp.

#6342 Copied In reply to: WordPress 3.9 update problem

Eva Kemp

Support staff

June 7, 2014 at 09:29

Hello,

Have you made any changes to original files? Please specify after which actions it has stopped working.
Thank you.

Regards,
Eva Kemp.

Please, contact administrator
for this information.

#6341 Copied In reply to: Linked Products not working

Eva Kemp

Support staff

June 7, 2014 at 08:44

Hello @brianec96,

You’re welcome.

Regards,
Eva Kemp.

#6340 Copied In reply to: WooCommerce Checkout Page not working

Eva Kemp

Support staff

June 7, 2014 at 08:43

Hello @GILLES KORZEC,

You’ve been already replied in another topic. Please don’t duplicate your questions. It’d be better if you create your own topic and describe your issue there.
Thank you.

Regards,
Eva Kemp.

#6339 Copied In reply to: WooCommerce Checkout Page not working

Eva Kemp

Support staff

June 7, 2014 at 08:42

Hello @GILLES KORZEC,

Could you please provide us with the link where the problem persists and your login credentials to FTP and admin panel?
Thank you.

Regards,
Eva Kemp.

#6338 Copied In reply to: Product page images

Eva Kemp

Support staff

June 6, 2014 at 17:44

You’re welcome.

Regards,
Eva Kemp.

#6311 Copied In reply to: terms & conditions in popup

Eva Kemp

Support staff

June 6, 2014 at 16:55

Hello @brianec96,

We’ve updated some files and the issue has been fixed.
Please check the site now and clear browser cache before.

Regards,
Eva Kemp.

#6308 Copied In reply to: WooCommerce Checkout Page not working

Eva Kemp

Support staff

June 6, 2014 at 16:26

Hello,

I’ve just checked zooming and it’s working fine, even after variation is changed.
Could you please clarify with more details?
Thank you.

Regards,
Eva Kemp.

#6306 Copied In reply to: Zoom Product variation bug

Eva Kemp

Support staff

June 6, 2014 at 16:22

Sorry, but still the same error. You can check the theme version in style.css file (first comment block) which is located in wp-content/themes/blanco directory.

Regards,
Eva Kemp.

#6305 Copied In reply to: Portfolio pictures not right

Eva Kemp

Support staff

June 6, 2014 at 16:19

You’re welcome.

Regards,
Eva Kemp.

#6304 Copied In reply to: Category page thumbnails not aligning properly in their rows

Eva Kemp

Support staff

June 6, 2014 at 16:10

You can check it in custom.css file. I’ve modified your code a little.

Regards,
Eva Kemp.

#6300 Copied In reply to: Category page thumbnails not aligning properly in their rows

Eva Kemp

Support staff

June 6, 2014 at 16:08

Thank you for the details but I’m unable to connect to FTP getting an error “Connection timed out”. Please specify what theme version you’re using.

Regards,
Eva Kemp.

#6299 Copied In reply to: Portfolio pictures not right

Eva Kemp

Support staff

June 6, 2014 at 16:03

Hello,

Please check the page http://allardofficefurniture.co.uk/office-planning-service/
Is that what you were trying to do?

Regards,
Eva Kemp.

#6297 Copied In reply to: Category page thumbnails not aligning properly in their rows

Eva Kemp

Support staff

June 6, 2014 at 15:57

Hello,

Please provide us with FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

#6295 Copied In reply to: Portfolio pictures not right

Eva Kemp

Support staff

June 6, 2014 at 15:54

Hello,

1. If you’re using child theme, then you have to make changes in style.css file, when custom.css is used in the original theme folder. Please read this article: http://codex.wordpress.org/Child_Themes

2. To change links color use this code in style.css of the child theme:
.menu > ul > li > a, a { color: #006633; }

3. To have individual sidebar on some pages you can create custom widget area in Appearance > Widgets and drag needed widgets there

Then when editing a page you need select created widget area on the right side in Page Layout box:

Regards,
Eva Kemp.

#6294 Copied In reply to: Formatting control using theme options and child theme custom.css
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