Page 1005 – 8theme.com

Forum Replies Created

Viewing 30 posts - 30,121 through 30,150 (of 31,382 total)

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Eva Kemp

Support staff

June 5, 2014 at 12:18

You’re welcome.
I’ve modified custom.css file.
Please check if everything is ok.

Regards,
Eva Kemp.

#6080 Copied In reply to: Category page thumbnails not aligning properly in their rows

Eva Kemp

Support staff

June 5, 2014 at 11:36

Hello,

I’ve placed star-rating icon under the price of a product.
Please check if it’s fine.
You can see the changes made in custom.css file in Appearance > Editor.

Regards,
Eva Kemp.

#6078 Copied In reply to: Category page thumbnails not aligning properly in their rows

Eva Kemp

Support staff

June 5, 2014 at 11:22

Hello,

Yes, that will be a good solution for you.
Don’t forget to create database backup as well, not only files.

Regards,
Eva Kemp.

#6076 Copied In reply to: Upgrading Blanco while retaining many changes.

Eva Kemp

Support staff

June 5, 2014 at 11:16

Hello,

Could you please provide us with FTP and admin panel credentials?

Regards,
Eva Kemp.

#6075 Copied In reply to: Changing the dimensions of .img-wrapper

Eva Kemp

Support staff

June 4, 2014 at 20:31

Hello,

You’re welcome.
If you need more help don’t hesitate to contact us.

Regards,
Eva Kemp.

#6021 Copied In reply to: xmarket homepage not showing features products

Eva Kemp

Support staff

June 4, 2014 at 20:30

Hello,

Yes, you can change theme name. These articles will help you:
http://roywebdesign.net/change-wordpress-theme-folder-name/
http://blogtimenow.com/wordpress/change-wordpress-theme-name-rename-theme-folder-hide/

Regards,
Eva Kemp.

#6020 Copied In reply to: Change name of theme

Eva Kemp

Support staff

June 4, 2014 at 20:24

Hello,

This topic will be closed.
If you need more help please create a new topic.

Regards,
Eva Kemp.

#6018 Copied In reply to: Adding a link in the header

Eva Kemp

Support staff

June 4, 2014 at 17:57

You’re welcome.
If you need more help you can create a new topic.

Best regards,
Eva Kemp.

#6006 Copied In reply to: Logout button in account menu

Eva Kemp

Support staff

June 4, 2014 at 17:42

Hello,

Thank you for the link.
Could you please give us access to FTP and admin panel as well?

Regards,
Eva Kemp.

#6002 Copied In reply to: Top Bar in Mobile

Eva Kemp

Support staff

June 4, 2014 at 17:16

Hello,

On our demo site custom menu is created and used for Account menu in Appearance > Menus > Menu Settings > Theme locations, tick “Account menu” for the menu you created for My account page. You don’t have to create Logout page, it’s not necessary. You’ll have logout link on that menu:

Regards,
Eva Kemp.

#6000 Copied In reply to: Logout button in account menu

Eva Kemp

Support staff

June 4, 2014 at 16:27

Hello,

We’re very sorry for inconveniences, but you have to wait for a new update which will be released in a week.
If the problem persists after update please contact us again.

Regards,
Eva Kemp.

#5998 Copied In reply to: Not work tabs on product page

Eva Kemp

Support staff

June 4, 2014 at 15:40

Hello,

The problem has happened because you installed a plugin for VC. In a week we’ll have a new theme update. If it doesn’t fix your issue please reply back to us.
Unfortunately you have to wait for the update for now.
Sorry for inconveniences.

Regards,
Eva Kemp.

#5990 Copied In reply to: 1.4 not work with latest version VC

Eva Kemp

Support staff

June 4, 2014 at 13:58

Hello,

1. You can use “more” tag for your blog posts. You can find the information here.

2. You need add this css to a post (using the Visual Composer css functionality)
.post-images ul.slides li {display:none;}

3. You’ve been replied in other topic regarding this problem:

There is an issue in Visual Composer plugin, which interrupt work of our script.
We advise you to contact Visual Composer support regarding this question.

Regards,
Eva Kemp.

#5977 Copied In reply to: Several queries about the Legenda theme

Eva Kemp

Support staff

June 4, 2014 at 13:50

As I see you’re trying to install new plugin version.
We’ve already implemented Visual Composer into Leader theme and you’re unable to install it as a separate plugin. Sorry. You have to use the version that is provided with our theme. When there is a new release the plugin will be updated to the latest version as well.

Regards,
Eva Kemp.

#5975 Copied In reply to: 1.4 not work with latest version VC

Eva Kemp

Support staff

June 4, 2014 at 13:40

You’re welcome.

Regards,
Eva Kemp.

#5972 Copied In reply to: Pb with the "Store" page

Eva Kemp

Support staff

June 4, 2014 at 13:25

Thank you for the details.
Could you please provide us with the purchase code for WPBakery Visual Composer?

Regards,
Eva Kemp.

#5968 Copied In reply to: 1.4 not work with latest version VC

Eva Kemp

Support staff

June 4, 2014 at 13:21

Hello,

You can add banner in Blanco – Theme Settings > Product Page > Product Page Banner > click Upload button and upload your banner image.
How to add products you can read in woocommerce documentation: http://docs.woothemes.com/document/managing-products/
Also don’t forget to select Shop page in Woocommerce > Settings > Products tab > Product Archive / Shop Page and select the page where the products are displayed.

To create filters please refer to woocommerce documentation: http://docs.woothemes.com/document/woocommerce-widgets/ > Layered Navigation Widget
http://docs.woothemes.com/document/managing-product-taxonomies/ > Product Attributes

Regards,
Eva Kemp.

#5967 Copied In reply to: Pb with the "Store" page

Eva Kemp

Support staff

June 4, 2014 at 13:10

Hello,

Please provide us with login credentials to FTP and admin panel in Private Content.

Regards,
Eva Kemp.

#5964 Copied In reply to: 1.4 not work with latest version VC

Eva Kemp

Support staff

June 4, 2014 at 12:35

You need change it in Theme Options > Responsive > set 1600 for example instead of default 1200px. And page wrapper width will be 980px for screens less than 1600px. Set more than 1600 if you want 980px width even on large screens.

Regards,
Eva Kemp.

#5952 Copied In reply to: hover effects in woocommerce product

Eva Kemp

Support staff

June 4, 2014 at 12:28

Hello,

Have you tried uploading bigger size image? Please do this and let us know if the problem persists.

Regards,
Eva Kemp.

#5947 Copied In reply to: hover effects in woocommerce product

Eva Kemp

Support staff

June 4, 2014 at 12:13

We’ve made changes in header.php and custom.css files.
Now the “menu” text is showing correctly.
Please check.

Regards,
Eva Kemp.

#5943 Copied In reply to: registration page error

Eva Kemp

Support staff

June 4, 2014 at 11:57

Hello,

We’ve updated review-order.php file.
Let us know if you need more help.

Regards,
Eva Kemp.

#5937 Copied In reply to: Not work tabs on product page

Eva Kemp

Support staff

June 4, 2014 at 11:55

Thank you for the link, but I don’t see the product “weites top mit print” in the 5th row.
Please check it again and clear the cache of your browser.

Regards,
Eva Kemp.

#5936 Copied In reply to: A removed product is being showed in catalog in no loggin mode

Eva Kemp

Support staff

June 4, 2014 at 11:19

Hello,

Please provide us with FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

#5930 Copied In reply to: Styling Quote of the Day aka Testimonials

Eva Kemp

Support staff

June 4, 2014 at 11:15

Just to clarify: do you still need “Menu” text beside the menu icon on mobile devices?
Please confirm and we’ll fix it.

Regards,
Eva Kemp.

#5929 Copied In reply to: registration page error

Eva Kemp

Support staff

June 4, 2014 at 11:11

Hello,

Please provide us with the link where we can reproduce the issue from our side.
Thank you.

Regards,
Eva Kemp.

#5925 Copied In reply to: A removed product is being showed in catalog in no loggin mode

Eva Kemp

Support staff

June 4, 2014 at 11:09

You can recreate your site reinstalling the theme on a clear WP. Blog and shop pages will be similar as on demo site. Please follow the instructions carefully during the installation: https://www.8theme.com/demo/docs/legenda/index.html#!/installation
Please note you have to install Woocommerce plugin first and install its pages, after that you need install the theme.

Regards,
Eva Kemp.

#5923 Copied In reply to: blog page side bar problem

Eva Kemp

Support staff

June 4, 2014 at 11:03

Hello,

Did you change login credentials to admin panel? We’re unable to access it.
Please provide us with the correct login details and we’ll fix the issue with “menu” text.

Regards,
Eva Kemp.

#5921 Copied In reply to: registration page error

Eva Kemp

Support staff

June 4, 2014 at 10:00

Hello,

Please create custom.css file. Here you can see the tutorial how to do this.

You can change sidebar width in admin panel > Pages > select Blog page, choose Sidebar width in Page Layout box on the right side.

Regards,
Eva Kemp.

#5912 Copied In reply to: Testimonials Grid Broken since Legenda Update

Eva Kemp

Support staff

June 4, 2014 at 09:30

Hello,

Try to update WordPress to the latest version. If it doesn’t help please provide us with FTP/admin panel credentials in Private Content.

Regards,
Eva Kemp.

#5909 Copied In reply to: Dropdowns not showing up
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