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Viewing 30 posts - 30,151 through 30,180 (of 31,382 total)

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Eva Kemp

Support staff

June 4, 2014 at 08:52

Hello,

Please provide us with FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

#5905 Copied In reply to: Product box with different height

Eva Kemp

Support staff

June 4, 2014 at 08:50

Hello,

You’re welcome.

Regards,
Eva Kemp.

#5903 Copied In reply to: problem with sidebar position on post

Eva Kemp

Support staff

June 4, 2014 at 08:49

Hello,

You’re welcome.

Regards,
Eva Kemp.

#5901 Copied In reply to: Translate nl and google maps

Eva Kemp

Support staff

June 4, 2014 at 08:48

Hello,

To have the specific sidebar you have to select the desired widget area where you drag needed widgets. Go to Pages > My account page, under page layout box on the right side select Sidebar position and Widget area.
You need choose widgets you want to show in Appearance > Widgets and drag them to the needed widget area you’ll use for My account page.

Regards,
Eva Kemp.

#5900 Copied In reply to: My Account Page

Eva Kemp

Support staff

June 4, 2014 at 08:28

Hello,

Thank you for login details.
Unfortunately there is no sidebar on contact page by default.
If you want to use it you have to create a page with default template and use Contact form 7 for contact form.

Regards,
Eva Kemp.

#5897 Copied In reply to: Add sidebar on Contact page

Eva Kemp

Support staff

June 4, 2014 at 08:25

Hello,

To avoid this problem you have to choose sidebar position for each post in admin panel > Posts, under Page Layout box on the right side select Sidebar position > Left Sidebar and choose the desired Widget area. I’ve done such modifications for this post http://www.aziina.com/2013/10/23/donec-euismod-vitae/

Regards,
Eva Kemp.

#5896 Copied In reply to: blog page side bar problem

Eva Kemp

Support staff

June 4, 2014 at 08:13

Hello,

Please update Woocommerce to the latest 2.1.9 version. Those tabs are related to Woocommerce configuration. If the update doesn’t help please provide us with admin login credentials as well.

Regards,
Eva Kemp.

#5894 Copied In reply to: Not work tabs on product page

Eva Kemp

Support staff

June 3, 2014 at 20:18

Hello,

Could you please provide us with the link to your page where the issue persists and your FTP/admin panel credentials in Private Content?

Regards,
Eva Kemp.

#5876 Copied In reply to: blog page side bar problem

Eva Kemp

Support staff

June 3, 2014 at 20:17

Hello,

Please provide us with FTP and admin panel credentials in Private Content to check the issue.

Regards,
Eva Kemp.

#5875 Copied In reply to: Logout button in account menu
Eva Kemp

Support staff

June 3, 2014 at 19:29
Hello,

Try to add this code into custom.css file:
```
.category-block img {
    height: 200px;
}
```
To create custom.css you can rename default.custom.css to custom.css in the theme wp-content/themes/xmarket and enable it in XMarket – Theme Settings > tick “Enable Custom CSS file”.

Regards,
Eva Kemp.
#5869 Copied In reply to: Category page thumbnails not aligning properly in their rows
Eva Kemp

Support staff

June 3, 2014 at 19:18

Hello,

Thank you for the credentials but we also need FTP access.
Please provide us with it as soon as you have access to cpanel.

Regards,
Eva Kemp.

#5868 Copied In reply to: Alternate Shipping Address Not Appearing
Eva Kemp

Support staff

June 3, 2014 at 18:58
Hello,

You need edit file /wp-content/themes/legenda/framework/woo.php
Find the code
<div class="shopping-cart-widget a-right" <?php if(etheme_get_option('favicon_badge')) echo 'data-fav-badge="enable"' ?>> (line 923) and under it add the following code
```
<div class="clickable"><a href="http://rolex.com">
    <img src="http://haroldfreemanjewelers.com/redesign/wp-content/uploads/2014/04/rolex-large.jpg">
</a></div>
```
But also you need to remove this code in custom.css file:
```
.shopping-cart-widget {
    background-image: url("http://haroldfreemanjewelers.com/redesign/wp-content/uploads/2014/04/rolex-large.jpg");
    background-repeat: no-repeat;
}
```
Regards,
Eva Kemp.
#5867 Copied In reply to: Adding a link in the header
Eva Kemp

Support staff

June 3, 2014 at 16:31

Hello,

Our engineers have made some changes in files and it should work now.
If there are any issues please let us know.

Regards,
Eva Kemp.

#5861 Copied In reply to: Bulk Variations

Eva Kemp

Support staff

June 3, 2014 at 16:14

Yes, the problem was you provided the password starting with capital “J” and it should be “j”.
As I see you have old theme version, now there is 2.9.2 version. Please update it to the latest version.
If the update doesn’t help, please provide us with FTP credentials.

Regards,
Eva Kemp.

#5859 Copied In reply to: Product images won't load

Eva Kemp

Support staff

June 3, 2014 at 15:37

You’d better ask your hosting provider regarding this as we provide support only to the issues related to our theme.
Thank you for understanding.

Regards,
Eva Kemp.

#5854 Copied In reply to: Checkout and other issues

Eva Kemp

Support staff

June 3, 2014 at 15:16

Hello,

Yes, the issue should be fixed when you increase the memory limit value. Your hosting provider should do this for you.

Regards,
Eva Kemp.

#5848 Copied In reply to: Checkout and other issues

Eva Kemp

Support staff

June 3, 2014 at 15:15

Sorry, but we are still unable to access admin panel. Please check the details you provided.
Thank you.

Regards,
Eva Kemp.

#5847 Copied In reply to: Product images won't load

Eva Kemp

Support staff

June 3, 2014 at 15:09

Hello,

In the file /wp-content/themes/legenda/framework/theme-functions.php you can translate “Your account” text, find the code <?php _e( 'Your Account', ETHEME_DOMAIN ); ?></a> (line 987) and replace the text with yours.

The same file for “Sign In”, find the code <?php _e( 'Sign In', ETHEME_DOMAIN ); ?></a></li><?php endif; ?> (line 1010) and change “Sign In” text to your own.

To translate “Logout” find the code <?php _e( 'Logout', ETHEME_DOMAIN ); ?></a></li> (line 1004) in the file /wp-content/themes/legenda/framework/theme-functions.php, change “Logout” word.

Text “Return to Previous Page” is also can be translated in theme-functions.php, find the code echo '<a class="back-to" href="javascript: history.go(-1)"><span>âš</span>'.__('Return to Previous Page',ETHEME_DOMAIN).'</a>'; (line 2652) and change the text to your language.

Regards,
Eva Kemp.

#5844 Copied In reply to: Translate nl and google maps

Eva Kemp

Support staff

June 3, 2014 at 14:51

You’re welcome.

Regards,
Eva Kemp.

#5838 Copied In reply to: Revolution Slider not showing up

Eva Kemp

Support staff

June 3, 2014 at 14:50

Hello,

Have you checked the code of all your products for Fashion Cap category?

Regards,
Eva Kemp.

#5837 Copied In reply to: Footer is going into product layout

Eva Kemp

Support staff

June 3, 2014 at 13:31

Hello @mckenziesmith,

Do you want to change links color on the blog page or all pages?
Do you want to change text link color or hover link color?
Should comment box AND social share buttons be displayed after each post or at the end of the page under all posts?
Thank you.

Please provide us with FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

#5814 Copied In reply to: Testimonials Grid Broken since Legenda Update

Eva Kemp

Support staff

June 3, 2014 at 13:22

Hello,

Please provide us with FTP access in Private Content to check the files.
Also please give us the links to pages you aren’t able to translate.

Regards,
Eva Kemp.

#5811 Copied In reply to: translation problems

Eva Kemp

Support staff

June 3, 2014 at 13:18

Hello,

Please provide us with admin panel credentials in Private Content.

Regards,
Eva Kemp.

#5810 Copied In reply to: parallax options missing

Eva Kemp

Support staff

June 3, 2014 at 13:16

Hello,

Nice Scroll is a feature implemented in our theme that can be enabled/disabled in the theme settings.
Could you please clarify with more details what issue you have with images loading?

Regards,
Eva Kemp.

#5809 Copied In reply to: Revolution Slider not showing up

Eva Kemp

Support staff

June 3, 2014 at 13:08

Hello,

Please provide us with FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

#5807 Copied In reply to: Add sidebar on Contact page

Eva Kemp

Support staff

June 3, 2014 at 12:56

You’re welcome.
We’ve taken it into account and perhaps it’ll be fixed in future update.

Regards,
Eva Kemp.

#5801 Copied In reply to: Using Gravity Forms for product options doesn’t work correctly

Eva Kemp

Support staff

June 3, 2014 at 12:55

There were some bugs with old VC version so it had to be updated. Also we added it as a separate plugin as maybe some clients do not want to use it.

Regards,
Eva Kemp.

#5800 Copied In reply to: Error Message on Header (Partial Install?)

Eva Kemp

Support staff

June 3, 2014 at 12:45

Hello,

To make that plugin compatible with our theme you need disable ajax add to cart in Theme Options > Single Product Page > Ajax Add to Cart > Off.
Please try this and let us know if you nee more help.

Regards,
Eva Kemp.

#5796 Copied In reply to: Using Gravity Forms for product options doesn’t work correctly

Eva Kemp

Support staff

June 3, 2014 at 12:18

You’re welcome.
We’ve just edited one file, but haven’t copied it. You may check your site for any suspicious files with some antivirus to be safe.

Regards,
Eva Kemp.

#5792 Copied In reply to: registration page error

Eva Kemp

Support staff

June 3, 2014 at 12:11

Thank you for sharing the solution.
If there are any questions feel free to contact us.

Regards,
Eva Kemp.

#5790 Copied In reply to: Error Message on Header (Partial Install?)
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