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Eva Kemp

Support staff

May 28, 2014 at 16:46

Hello,

The modification has been made in custom.css file in wp-content/themes/idstore directory.

Regards,
Eva Kemp.

#5304 Copied In reply to: WooCommerce Points and Rewards

Eva Kemp

Support staff

May 28, 2014 at 16:44

Hello,

Could you please provide us with FTP and admin panel credentials to check the issue?

Regards,
Eva Kemp.

#5302 Copied In reply to: Site title not showing in header

Eva Kemp

Support staff

May 28, 2014 at 16:41

Regarding the Checkout page, you need edit the file form-coupon.php in the directory /wp-content/plugins/woocommerce/templates/checkout/.

Regards,
Eva Kemp.

#5300 Copied In reply to: Modifying css code

Eva Kemp

Support staff

May 28, 2014 at 16:35

Hello,

Please read this article how to replace the current favicon with yours:
http://codex.wordpress.org/Creating_a_Favicon

Regards,
Eva Kemp.

#5297 Copied In reply to: Favicon is not showing up on front end.

Eva Kemp

Support staff

May 28, 2014 at 16:29

Hello,

1. I’ve set Position to “Use shortcode” in Woocommerce > Settings > Wishlist, and the second “Add to Wishlist” button has disappeared.

2. We recommend you to contact Woocommerce support regarding the price filter. They should advise you what problem may be there.

3. I’ve set Query type to “OR” in Woocommerce Layered Nav widget and now brands attributes are showing on the other page too. Please check.

4. The reason is you didn’t enable custom.css in Theme Options > Custom CSS > Enable Custom CSS file > On. Thank you for the suggestion. We’ll take this into account and perhaps it’ll implemented in our future update.

Regards,
Eva Kemp.

#5295 Copied In reply to: Remove Add to Wishlist & Issue With Min Price Filter

Eva Kemp

Support staff

May 28, 2014 at 15:57

As I see there is an error: “Uncaught TypeError: undefined is not a function” in /wp-content/themes/idstore_theme_v.3.3/idstore/js/script.js directory. Have you made any changes to original files? Also I’m unable to log in to FTP with the credentials you provided. Please check them and provide us with the correct ones.

Regards,
Eva Kemp.

#5292 Copied In reply to: Revolution Slider has stopped working

Eva Kemp

Support staff

May 28, 2014 at 15:38

Hello,

At the end of the page https://www.8theme.com/demo/legenda/tables/ you’ll see the code you need insert into text editor of your page.
Please try it.

Regards,
Eva Kemp.

#5286 Copied In reply to: Tables

Eva Kemp

Support staff

May 28, 2014 at 15:33

Hello,

Please provide us with admin panel credentials in Private Content.

Regards,
Eva Kemp.

#5284 Copied In reply to: How to center the logo in the header of Blanco theme (WP)

Eva Kemp

Support staff

May 28, 2014 at 15:27

Hello,

Do you have the latest version of the theme? If no you’d better upgrade it: https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade
If this doesn’t help please provide us with FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

#5282 Copied In reply to: Bug | Photo Gallery. Product page.

Eva Kemp

Support staff

May 28, 2014 at 15:24

You’re welcome.

Regards,
Eva Kemp.

#5281 Copied In reply to: WordPress 3.9 update problem

Eva Kemp

Support staff

May 28, 2014 at 15:06

Hello,

To change the text “Apply coupon” on the Cart page you need edit the file cart.php in /wp-content/themes/idstore/woocommerce/cart, find the code
<label for="coupon_code"><?php _e('Coupon', ETHEME_DOMAIN); ?>:</label> <input name="coupon_code" class="input-text" id="coupon_code" value="" /> <input type="submit" class="button apply-coupon" name="apply_coupon" value="<?php _e('Apply Coupon', ETHEME_DOMAIN); ?>" /> (line 117) and change “Apply Coupon” text in ('Apply Coupon', ETHEME_DOMAIN)

Regards,
Eva Kemp.

#5276 Copied In reply to: Modifying css code

Eva Kemp

Support staff

May 28, 2014 at 14:06

Please provide us with FTP and admin panel credentials in Private Contact.

Regards,
Eva Kemp.

#5269 Copied In reply to: Revolution Slider has stopped working

Eva Kemp

Support staff

May 28, 2014 at 13:45

Yes, you’re right.
If there are any questions don’t hesitate to ask us.

Regards,
Eva Kemp.

#5263 Copied In reply to: Site title not showing in header

Eva Kemp

Support staff

May 28, 2014 at 13:42

Hello,

Please provide us with the link to your site and access to FTP/admin panel in Private Content.

Regards,
Eva Kemp.

#5261 Copied In reply to: Place in header top bar widget area.

Eva Kemp

Support staff

May 28, 2014 at 13:26

You need edit the file /wp-content/plugins/woocommerce/i18n/languages/woocommerce-el_GR.po.
Please try this one and let us know for a result.

Regards,
Eva Kemp.

#5255 Copied In reply to: Woocommerce translation

Eva Kemp

Support staff

May 28, 2014 at 13:04

Could you please specify which directory and file you’re making changes in?

Regards,
Eva Kemp.

#5248 Copied In reply to: Woocommerce translation

Eva Kemp

Support staff

May 28, 2014 at 11:10

Hello,

What is the FTP host of your ftp account? I’m unable to log in with the credentials you provided and ftp host as shoptrends.gr.
Also it’d be better if you give us read/write access to be able to check any modifications.

Regards,
Eva Kemp.

#5229 Copied In reply to: Woocommerce translation

Eva Kemp

Support staff

May 28, 2014 at 10:25

Hello,

1. Please read these articles carefully regarding the fonts issue: http://www.templatemonster.com/help/wordpress-how-to-change-a-google-web-font.html
http://wordpress.org/support/topic/font-family-open-sans-russian-lang-text

2. To change background color you have to edit custom.css as there are a lot of blocks need to be modified. To find what element to edit you can use “Inspect element” in Firefox or Chrome browser. Just right click on the element in your site and select “Inspect element” from the menu.

3. I’ve disabled search form in Theme Options and edited custom.css to center the logo.

According to the blank space displayed on your site, you’ll receive a reply in the ticket you’ve already created. So please wait a little.

Regards,
Eva Kemp.

#5224 Copied In reply to: Cart and Baner

Eva Kemp

Support staff

May 28, 2014 at 10:00

As I understood you correctly you’re trying to change the translation but there is no effect, aren’t you?
Please provide us with FTP and admin panel credentials to check it.

Regards,
Eva Kemp.

#5220 Copied In reply to: Woocommerce translation

Eva Kemp

Support staff

May 28, 2014 at 09:56

Hello,

Try to add this code in custom.css:
select { padding-left: 20px; }
If the issue is still there please provide us with admin panel access.

Regards,
Eva Kemp.

#5219 Copied In reply to: dropdown menu widget padding text

Eva Kemp

Support staff

May 28, 2014 at 09:36

Hello @sjhgeary@gmail.com,

You had some files missed in VC plugin folder. Did you make any changes in the plugins directory?
I’ve reuploaded the VC plugin and activated it.
Please check your site now.

Regards,
Eva Kemp.

#5215 Copied In reply to: WordPress 3.9 update problem

Eva Kemp

Support staff

May 28, 2014 at 09:30

Hello,

As I see the first option under “Φίλτρα” is translated:

Could you please specify what text you’re unable to translate?

Regards,
Eva Kemp.

#5214 Copied In reply to: Woocommerce translation

Eva Kemp

Support staff

May 28, 2014 at 08:59

Hello,

As I see you’ve already added site name in the header. To make the text color changed as on the demo site you need edit the file code/functions.php in Appearance > Editor, find the code <a href="<?php echo home_url(); ?>"><span class="logo-text-red">ID</span>Store</a> (line 214) and replace the IDStore text with yours.

Regards,
Eva Kemp.

#5208 Copied In reply to: Site title not showing in header

Eva Kemp

Support staff

May 28, 2014 at 08:44

Hello,

We’re sorry, but this problem is related to woocommerce plugin. We recommend you to contact Woocommerce support. They should advise you how to resolve it.

Regards,
Eva Kemp.

#5206 Copied In reply to: Front page breaks with products

Eva Kemp

Support staff

May 28, 2014 at 08:07

Hello,

Yes, after update you can replace the original functions.php file with the one you modified. But having child theme you don’t need replace anything after update as the files from child theme won’t be overwritten.
This is up to you how you wish to proceed.

Regards,
Eva Kemp.

#5198 Copied In reply to: Revolution Slider has stopped working

Eva Kemp

Support staff

May 28, 2014 at 08:03

Hello,

Please activate the plugin and provide us with the page link where the issue occurs.
Also please give us FTP access.

Regards,
Eva Kemp.

#5196 Copied In reply to: WooCommerce Points and Rewards

Eva Kemp

Support staff

May 27, 2014 at 20:57

You’re welcome.
If you need more help let us know.

Regards,
Eva Kemp.

#5178 Copied In reply to: WordPress 3.9 Upgrade LayerSlide not function & "enable your JavaScript" notice

Eva Kemp

Support staff

May 27, 2014 at 20:53

Hello,

Ok, that’s great!
If you need more help let us know.

Regards,
Eva Kemp.

#5176 Copied In reply to: remove page title into homepage

Eva Kemp

Support staff

May 27, 2014 at 19:25

As you can see the default styles from style.css are rewritten by the ones in custom.css:

Seems you have to wait till the cache is updated on your side.

Regards,
Eva Kemp.

#5174 Copied In reply to: Remove menu bars (issue not resolved)

Eva Kemp

Support staff

May 27, 2014 at 19:03

You’re welcome.

Regards,
Eva Kemp.

#5169 Copied In reply to: edit "PRODUCT INFORMATION" text into product page
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