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Eva Kemp

Support staff

May 21, 2014 at 11:58

Hello,

Thank you. I was able to log in.
There is a bug with footer demo blocks. I’ve disabled this option in Theme Options > General and the site has started working fine.
Please check it.
This bug should be fixed in the future update.

Regards,
Eva Kemp.

#4460 Copied In reply to: Erros installing – tried everything

Eva Kemp

Support staff

May 21, 2014 at 11:51

Hello,

Please check if you enabled Static blocks for VC in Settings > Visual Composer > General Settings > Content Types field.

Regards,
Eva Kemp.

#4457 Copied In reply to: Footer settings problems

Eva Kemp

Support staff

May 21, 2014 at 11:48

Hello,

Please check now.

Regards,
Eva Kemp.

#4456 Copied In reply to: How to change footer colour?

Eva Kemp

Support staff

May 21, 2014 at 11:42

Hello,

Please check your site now. Is the footer displayed per your request?

Regards,
Eva Kemp.

#4451 Copied In reply to: How to change footer colour?

Eva Kemp

Support staff

May 21, 2014 at 10:50

Hello,

Please provide us with FTP and admin panel login details in Private Content.

Regards,
Eva Kemp.

#4446 Copied In reply to: Wishlist button

Eva Kemp

Support staff

May 21, 2014 at 10:48

Hello,

You’re welcome.

Regards,
Eva Kemp.

#4443 Copied In reply to: WOOCOMMERCE PLUGIN don’t Work

Eva Kemp

Support staff

May 21, 2014 at 10:33

Hello,

You’re welcome.

Regards,
Eva Kemp.

#4433 Copied In reply to: contact form with unicode words

Eva Kemp

Support staff

May 21, 2014 at 10:28

Hello,

Sorry but login details to admin panel are incorrect.
Please provide us with the correct ones and your purchase code of the theme.
Thank you.

Regards,
Eva Kemp.

#4431 Copied In reply to: Erros installing – tried everything

Eva Kemp

Support staff

May 21, 2014 at 10:25

Hello,

Your ticket is being reviewed and you’ll receive an answer during the day.
Please take our apologies for the delay.

Regards,
Eva Kemp.

#4428 Copied In reply to: Problem With Search Results

Eva Kemp

Support staff

May 21, 2014 at 09:59

Hello,

Does it work with default theme?
Please provide us with FTP and admin panel credentials in Private Content and enable the plugin to check the issue.

Regards,
Eva Kemp.

#4424 Copied In reply to: Amazon Checkout redirecting to Paypal

Eva Kemp

Support staff

May 21, 2014 at 09:55

Hello,

Please read this article how to enable JavaScript in WordPress: http://codex.wordpress.org/Using_Javascript

If there are still problems please provide us with FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

#4423 Copied In reply to: Error Message: "Enable your javascript" and hover zoom function

Eva Kemp

Support staff

May 21, 2014 at 08:38

Hello,

That’s great.
Feel free to contact us if there are any questions.

Regards,
Eva Kemp.

#4369 Copied In reply to: Image Piling Teaser Grid

Eva Kemp

Support staff

May 21, 2014 at 08:35

Hello,

Just copy the file you need to edit into the child theme folder (or you can edit original files and make backups before update).

Regards,
Eva Kemp.

#4367 Copied In reply to: Remove Breadcrumbs on Portfolio Item
Eva Kemp

Support staff

May 21, 2014 at 08:30
Hello,

Please use this code instead of the current one:
```
.header-type-3 .logo-with-menu img {width: 400px;}
.header-type-3 .main-nav .menu {width: 750px !important;}
```
and change the values to your own.

Do you want to use mega menu in Legenda theme?
Sorry, but it’s available in IDStore theme.

Regards,
Eva Kemp.
#4359 Copied In reply to: Logo size – not working
Eva Kemp

Support staff

May 21, 2014 at 08:13

Hello,

Please provide us with admin panel credentials in Private Content to check.

Regards,
Eva Kemp.

#4355 Copied In reply to: How to change footer colour?

Eva Kemp

Support staff

May 21, 2014 at 08:10

You’re welcome.
If you need more help feel free to contact us.

Regards,
Eva Kemp.

#4354 Copied In reply to: Missing "Proceed To Checkout" button on "Cart" page

Eva Kemp

Support staff

May 21, 2014 at 08:08

Hello,

You’re always welcome.

Regards,
Eva Kemp.

#4352 Copied In reply to: Single product page css problem (wrong css rules)

Eva Kemp

Support staff

May 21, 2014 at 08:07

Hello,

You need to choose the Expanded header to enable the Mega Menu, then select it in Theme Options.
If you still have problems please provide us with admin panel credentials in Private Content.

Regards,
Eva Kemp.

#4351 Copied In reply to: Mega Menu

Eva Kemp

Support staff

May 21, 2014 at 08:02

Hello,

You need create attributes for your products. Please refer to woocommerce documentation:
http://docs.woothemes.com/document/product-variations/

Regards,
Eva Kemp.

#4350 Copied In reply to: single product garment size option ?

Eva Kemp

Support staff

May 20, 2014 at 21:12

Hello,

Do you want to remove breadcrumbs only from portfolio projects?
If so you need edit the file wp-content/themes/legenda/single-etheme_portfolio.php, find the code <?php etheme_breadcrumbs(); ?> (line 14) and remove it.
You’d better make all changes for the theme files in a child theme.

Regards,
Eva Kemp.

#4329 Copied In reply to: Remove Breadcrumbs on Portfolio Item

Eva Kemp

Support staff

May 20, 2014 at 20:48

Hello,

Please provide us with wp-admin panel credentials in Private Content to check this issue.

Regards,
Eva Kemp.

#4327 Copied In reply to: Logo size – not working

Eva Kemp

Support staff

May 20, 2014 at 20:39

Hello,

The border can be longer if to strength the container. So 4 blocks will also be strengthen. You may try to add this code into custom.css:
.footer-top .container {width: 1229px;}

Regards,
Eva Kemp.

#4326 Copied In reply to: How to change footer colour?

Eva Kemp

Support staff

May 20, 2014 at 20:23

Hello,

You should disable Nice Scroll in Theme Options > General > Nice Scroll > Off and this will fix the issue with navigation bar.
Could you please show a screenshot to have clear understanding what is wrong with parallax background?
Thank you.

Regards,
Eva Kemp.

#4325 Copied In reply to: Navigation Expands On Scroll Bar and Parallax Bottom Border

Eva Kemp

Support staff

May 20, 2014 at 20:03

Hello,

Could you please clarify with details what is wrong with the footer?
Thank you.

Regards,
Eva Kemp.

#4320 Copied In reply to: How to change footer colour?

Eva Kemp

Support staff

May 20, 2014 at 20:02

Hello,

You’re welcome.

Regards,
Eva Kemp.

#4318 Copied In reply to: Change link of "view more products"

Eva Kemp

Support staff

May 20, 2014 at 20:01

Hello,

Please refer to Woocommerce documentation regarding this question: http://docs.woothemes.com/document/editing-product-data-tabs/

Regards,
Eva Kemp.

#4317 Copied In reply to: Change Tabs order and titles

Eva Kemp

Support staff

May 20, 2014 at 19:59

You’re welcome.

Regards,
Eva Kemp.

#4315 Copied In reply to: Visual Composer update no working – Fresh install

Eva Kemp

Support staff

May 20, 2014 at 19:57

You’re are welcome.

Best regards,
Eva Kemp.

#4313 Copied In reply to: Google Map Link

Eva Kemp

Support staff

May 20, 2014 at 19:24

Hello,

We’re glad the issue has been fixed.
Enjoy your work!

Regards,
Eva Kemp.

#4308 Copied In reply to: Portfolio Layout Incorrect

Eva Kemp

Support staff

May 20, 2014 at 19:21

Hello,

Yes, you should upload every video file. You can use some storage providers where you can keep your .mp4 or .webm files instead of uploading them to your hosting company server.
Unfortunately there is no such option. Sorry.

Regards,
Eva Kemp.

#4307 Copied In reply to: Visual Composer update no working – Fresh install
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