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Eva Kemp

Support staff

May 20, 2014 at 19:17

You’re welcome.

Best regards,
Eva Kemp.

#4305 Copied In reply to: Two Quick Questions about Blog Layout

Eva Kemp

Support staff

May 20, 2014 at 19:16

Hello,

Please add this code into custom.css file:
html {overflow: hidden;}

Regards,
Eva Kemp.

#4304 Copied In reply to: Large Space Under Footer on Some Pages

Eva Kemp

Support staff

May 20, 2014 at 19:14

You’re welcome.
You need also translate theme template. Please read our documentation: https://www.8theme.com/demo/docs/legenda/index.html#!/how_to_translate

Regards,
Eva Kemp.

#4302 Copied In reply to: Some new installation questions

Eva Kemp

Support staff

May 20, 2014 at 19:10

Hello,

Please read VC documentation how to add google map:
http://vc.wpbakery.com/blog/google-maps-in-visual-composer-for-wordpress/

Regards,
Eva Kemp.

#4300 Copied In reply to: Google Map Link

Eva Kemp

Support staff

May 20, 2014 at 18:45

Hello,

Thank you for notification.
This is very useful information.

Regards,
Eva Kemp.

#4294 Copied In reply to: WordPress 3.9 update problem

Eva Kemp

Support staff

May 20, 2014 at 18:43

Hello @josephgut,

To update VC you need buy a license key or you may wait for a new theme release where all implemented plugins will be updated to the latest versions.
If you’re experiencing some issues with Frontend Editor of VC we recommend you to create a ticket at https://support.8theme.com/ and our specialists will look into it.
Thank you.

Regards,
Eva Kemp.

#4293 Copied In reply to: Installation Issues & Fixes (Read First)

Eva Kemp

Support staff

May 20, 2014 at 18:38

Hello @myassine86,

What errors are you getting when installing the theme? Please provide us with FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

#4292 Copied In reply to: Installation Issues & Fixes (Read First)

Eva Kemp

Support staff

May 20, 2014 at 18:34

Could you please provide us with FTP and admin panel credentials to check the issue?

Regards,
Eva Kemp.

#4291 Copied In reply to: Pop-up after adding product to the basket

Eva Kemp

Support staff

May 20, 2014 at 18:30

Hello,

We’re glad you was able to resolve this issue.
If there are any questions don’t hesitate to contact our support team.

Regards,
Eva Kemp.

#4289 Copied In reply to: Form on Contacts Page does not work propperly

Eva Kemp

Support staff

May 20, 2014 at 18:27

Hello,

Please provide us with FTP and admin panel credentials in Private Content and we’ll reupload the file.

Regards,
Eva Kemp.

#4288 Copied In reply to: Problem with Checkout in WooCommerce

Eva Kemp

Support staff

May 20, 2014 at 18:23

You’re always welcome.

Regards,
Eva Kemp.

#4285 Copied In reply to: Blog – Featured Image

Eva Kemp

Support staff

May 20, 2014 at 18:20

Hello,

Have you edited the existing template or created your own template page?
Please provide us with FTP and admin panel credentials in Private Content. Also please tell us which file you’ve edited.
Thank you.

Regards,
Eva Kemp.

#4284 Copied In reply to: i want custom layout with two sidebars + content in center?

Eva Kemp

Support staff

May 20, 2014 at 17:50

The previous/next buttons on the slider are images that located in wp-content/plugins/LayerSlider/skins/blanco/ directory. You can edit them using some image editor. Twitter quote is also an image, you can find it here: /wp-content/themes/blanco/images/quote.png
To change color of twitter message use this code in custom.css file:
.twitter-message a {color: #FF4A4A;} and replace “#FF4A4A” with your color code or color name.

To create custom.css file just rename “default.custom.css” in /wp-content/themes/blanco/ directory and enable it in Blanco – Theme Settings > tick “Enable Custom CSS file”, don’t forget to click “Save Settings” button.

Regards,
Eva Kemp.

#4278 Copied In reply to: Changing the main and active colours

Eva Kemp

Support staff

May 20, 2014 at 17:39

Hello,

Please provide us with FTP credentials to check the issue.
Have you created a back up before upgrading?
You may try to restore it.

Regards,
Eva Kemp.

#4275 Copied In reply to: Missing "Proceed To Checkout" button on "Cart" page

Eva Kemp

Support staff

May 20, 2014 at 17:32

Hello,

Sorry for a delay.
You’ve been replied on the ticket.
Please check your email.

Regards,
Eva Kemp.

#4274 Copied In reply to: Support response to submitted ticket

Eva Kemp

Support staff

May 20, 2014 at 17:09

Hello,

Please resend the details in Private Content. It’s visible only for our staff.
Thank you.

Regards,
Eva Kemp.

#4273 Copied In reply to: Impossible to put the demo slider revolution

Eva Kemp

Support staff

May 20, 2014 at 17:07

Hello,

You’re welcome.

Regards,
Eva Kemp.

#4272 Copied In reply to: Product info being displayed strangely.
Eva Kemp

Support staff

May 20, 2014 at 17:06
Hello,

The quotation marks image was set as a background for testimonials widget. It should be located in /wp-content/themes/legenda/images/quote2.png. You can achieve this adding this code into custom.css file:
```
.top-panel .cbp-qtrotator blockquote {
        background-image: url('/demo/legenda/wp-content/themes/legenda/images/quote2.png');
}
```
If you want to customize a button as on the demo site please create a ticket at https://support.8theme.com/ and our specialists will help you.

Regards,
Eva Kemp.
#4271 Copied In reply to: Facebook and Twitter Icons
Eva Kemp

Support staff

May 20, 2014 at 16:11

Hello,

The link address change requires additional customization in the theme files.
If you wish you can hide it adding this code in custom.css file:
.slider-container .show-all-posts {display: none;}

Here you can watch how to create custom.css.

Regards,
Eva Kemp.

#4265 Copied In reply to: Change link of "view more products"
Eva Kemp

Support staff

May 20, 2014 at 15:52
Hello,

Please add this code into custom.css file:
```
body {
-webkit-transition: none;
    -moz-transition: none;
      -ms-transition: none;
        -o-transition: none;
             transition: none;
}
```
Here you can watch how to create custom.css.

Regards,
Eva Kemp.
#4260 Copied In reply to: Several problems
Eva Kemp

Support staff

May 20, 2014 at 15:43

Hello,

You need edit the file /wp-content/themes/legenda/framework/theme-functions.php, find the code: $blogPage = __('Blog', ETHEME_DOMAIN); (line 2525) and change the “Blog” title.
Try to remove Meta section from the Main Sidebar widget area in Appearance > Widgets.

Regards,
Eva Kemp.

#4254 Copied In reply to: Two Quick Questions about Blog Layout

Eva Kemp

Support staff

May 20, 2014 at 15:12

Hello,

Have you checked with another browser or even with other PC?

Regards,
Eva Kemp.

#4243 Copied In reply to: version 2.2 update Issue

Eva Kemp

Support staff

May 20, 2014 at 15:10

Hello,

Please provide us with the link of the page you are talking about and your FTP/admin panel credentials in Private Content.

Regards,
Eva Kemp.

#4242 Copied In reply to: Change link of "view more products"

Eva Kemp

Support staff

May 20, 2014 at 15:08

Hello,

You had to insert the link to the video file with .webm extension.
I’ve uploaded the video to your media library and written the correct URL. You can find it here http://mateocarregno.com/mainsite/wp-content/uploads/2014/05/videoplayback.webm
Now please check your site and clear the browser cache before.

Regards,
Eva Kemp.

#4241 Copied In reply to: Visual Composer update no working – Fresh install
Eva Kemp

Support staff

May 20, 2014 at 14:18
Hello,

To change banner width you need select another custom layout where the width is different.
Regarding space in the header please add the following code into custom.css file:
```
.header5 {
    margin-top: 0px;
    margin-bottom: 0px;
}
```
Here you can watch how to create custom.css.

Regards,
Eva Kemp.
#4225 Copied In reply to: Some new installation questions
Eva Kemp

Support staff

May 20, 2014 at 14:09

Hello,

Unfortunately it can’t be done. There are only specific icons for that element.
Sorry.

Regards,
Eva Kemp.

#4223 Copied In reply to: Own icons in Awesome Icon

Eva Kemp

Support staff

May 20, 2014 at 13:26

Hello,

You may try to upload high resolution image to make zoom workable.
If it doesn’t help please provide us with FTP and admin panel credentials in Private Content. Has the problem appeared after theme update or WP update?

Regards,
Eva Kemp.

#4210 Copied In reply to: WordPress 3.9 Upgrade LayerSlide not function & "enable your JavaScript" notice

Eva Kemp

Support staff

May 20, 2014 at 13:22

Hello,

To change active button color edit settings in Blanco – Theme Settings > Color Scheme > Main Color.

Regards,
Eva Kemp.

#4209 Copied In reply to: Changing the main and active colours

Eva Kemp

Support staff

May 20, 2014 at 13:09

Hello,

You need edit the file wp-content/themes/blanco/woocommerce/single-product/price.php, find the code
<?php _e('SKU:', ETHEME_DOMAIN); ?> (line 20) and change “SKU” text to “Product code”.

Regards,
Eva Kemp.

#4204 Copied In reply to: change sku text to Product code

Eva Kemp

Support staff

May 20, 2014 at 12:59

Hello,

I’ve disabled WooCommerce Predictive Search LITE plugin and the products have appeared on the Shop page. You have to contact the plugin developer regarding this issue as we don’t guarantee proper work of 3rd-party plugins with our theme.
Could you please show a screenshot how checkout button is displayed as I can’t find the issue?
Thank you.

Regards,
Eva Kemp.

#4201 Copied In reply to: Missing "Proceed To Checkout" button on "Cart" page
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