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Viewing 30 posts - 30,481 through 30,510 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Support staff
    May 20, 2014 at 12:45

    Hello,

    You’re welcome.
    If you have any questions don’t hesitate to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 20, 2014 at 12:10

    Hello,

    You can refer to wordpress and woocommerce documentation regarding this question: http://en.support.wordpress.com/user-roles/
    http://docs.woothemes.com/document/roles-capabilities/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 20, 2014 at 12:07

    Hello,

    Thank you for the login details.
    Where did you change the image size? The problem is you have pictures with different size. Try to edit the images dimensions to 580px × 773px with some editor and reupload them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 20, 2014 at 11:34

    Hello,

    You need enable “Ajax ‘Add To Cart'” in XMarket – Theme Settings > Single Product Page > tick Ajax ‘Add To Cart’.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 20, 2014 at 07:04

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 19:05

    Hello,

    Please provide us with FTP and admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 17:13

    Hello,

    Could you please clarify? Do you want to change template arrows to yours? If so then you have to upload your own pictures as all arrows in the theme are images and located in /wp-content/themes/legenda/images directory.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 17:07

    According to your second request it’s required additional customization which is not for free.
    If you’re ready to pay you need create a ticket at https://support.8theme.com/ providing all the details and our specialists will assist you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 16:37

    Hello,

    This is up to you what plugin to use for the translation. And yes, you can try WooCommerce Multilingual plugin.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 16:33

    Sorry but I’m not facing such issue. There is no youtube video of Justin Bierber when clicking anywhere on the site page. Have you tried to clear the cache of browser? Try to check with some other browser.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 16:28

    Hello,

    Does this problem persist with default theme too? You should contact the plugin author as we don’t guarantee full compatibility with 3rd-party plugins and our theme. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 16:14

    Please provide us with the access to FTP as well.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 16:11

    Are you talking about zoom effect? I’ve checked the page and zoom is working for image gallery. Have reverted back WordPress version?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 16:06

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 15:50

    Hello,

    1. To remove “View more posts” from the slider add this code into custom.css file:
    .slider-container .show-all-posts {display: none;}
    2. You can enable Lightbox for Portfolio page in Theme Options > Portfolio > Enable Lightbox for projects.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 15:32

    That’s great you’ve found the solution.
    If there are any questions feel free to ask us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 15:28

    Hello,

    Please provide us with the admin panel credentials in Private Content to check the issue with video.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 15:19

    Hello,

    First of all you’ve chosen the wrong forum topic. You’re using IdStore theme and this forum topic if for Legenda theme.
    Then we recommend you to update the theme to the latest 3.4 version.
    Let us know if it doesn’t help.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 15:04

    Hello,

    VC version 4.1.2 works properly with Legenda 2.2 version. It will be updated to the latest version in the next theme release. If you want to update VC now you have to buy license key yourself.
    VC can be found in Settings > Visual Composer.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 15:01

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 14:45

    We’re glad the issue has been resolved.
    Don’t hesitate to contact us if there are any questions.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 14:42

    Hello,

    The price for customization and its amount is discussed before paying process. You had a choice to order it or make customization by yourself. That’s why your complaint is baseless now.
    As we’ve stated before there is no such possibility to show brands hierarchically. Also could you please clarify the difference between alphabetical sorting and sorting by name? We think this is the same.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 13:33

    Hello,

    To change the font size of “Add to cart” button please add the code into custom.css:
    .big {font-size: 21px;} and change the number to yours.
    To remove product name and category use the code:
    .single-product-page .product-info h4, .single-product-page .product-info .posted_in {display: none;}
    To hide “Clear selection”:
    .reset_variations {display: none;}
    Regarding stock status you can check Woocommerce Settings > Products > Inventory tab.
    To hide wishlist text:
    .wishlist-btn-container.with-styles .yith-wcwl-wishlistexistsbrowse, .wishlist-btn-container.with-styles .yith-wcwl-wishlistaddedbrowse {display: none !important;}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 13:20

    Hello,

    Please check in Settings > Visual Composer > General Settings. You need select for which content types Visual Composer should be available during post creation/editing.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 11:43

    Hello,

    You need to use wpml plugin for these purposes: http://wpml.org/
    It will help you to translate the site into different languages.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 11:37

    Hello,

    Please provide us with FTP and admin panel credentials in Private Content.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 11:35

    Hello @kambriyen,

    Could you please clarify your question? Do you have problems after the theme update?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 11:30

    Hello,

    1. Could you please provide us with the links to check where the price location is changed?
    2. You can change height size of the product block to prevent it.
    3. Do you want to make the “Add to cart” button displayed above the price on the shop page?

    Please provide us with the site name and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 10:24

    Hello,

    Sorry, but unfortunately there is no such function.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 19, 2014 at 10:19

    Unfortunately this is a bug which should be fixed in the next version.
    So now you have to edit the files mentioned in the previous post. Sorry.

    Regards,
    Eva Kemp.

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    Viewing 30,510 results - 30,481 through 30,510 (of 31,382 total)
Viewing 30 posts - 30,481 through 30,510 (of 31,382 total)
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