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Forum Replies Created

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Eva Kemp

Support staff

May 19, 2014 at 10:17

Hello,

You need clear the whole cache folder under the wp-content directory.

Regards,
Eva Kemp.

#4033 Copied In reply to: version 2.2 update Issue

Eva Kemp

Support staff

May 19, 2014 at 10:15

Hello @andzap,

You have to buy a license key to update VC. Or you can wait for the next theme release where all plugins implemented in the theme will be updated to the latest versions.

Regards,
Eva Kemp.

#4032 Copied In reply to: Visual Composer Update Problem

Eva Kemp

Support staff

May 19, 2014 at 10:12

Hello,

You can find the instructions in our documentation: https://www.8theme.com/demo/docs/legenda/index.html#!/visual_composer

Regards,
Eva Kemp.

#4031 Copied In reply to: Sections with video background or image background

Eva Kemp

Support staff

May 19, 2014 at 10:07

Hello,

Please provide us with the site name and admin panel credentials in Private Content to check the issue.
Thank you.

Regards,
Eva Kemp.

#4028 Copied In reply to: Some new installation questions

Eva Kemp

Support staff

May 19, 2014 at 10:05

Hello,

Could you please provide us with the link where you want to make changes?

Regards,
Eva Kemp.

#4027 Copied In reply to: How to increase the size font "address"?

Eva Kemp

Support staff

May 19, 2014 at 10:04

Hello,

1. Could you please provide us with the links where you want to make changes for better understanding?
2. Sorry, but unfortunately there is no such feature in Visual Composer.

Regards,
Eva Kemp.

#4026 Copied In reply to: How remake some elements in Post Slider and Portfolio

Eva Kemp

Support staff

May 19, 2014 at 10:01

Hello,

Please provide us with the site name in Private Content for better assistance.

Regards,
Eva Kemp.

#4025 Copied In reply to: Hide product meta

Eva Kemp

Support staff

May 19, 2014 at 09:52

Hello,

Please clarify: do you want to create a multilingual site?
Thank you.

Regards,
Eva Kemp.

#4021 Copied In reply to: How to translate – PO/MO files

Eva Kemp

Support staff

May 19, 2014 at 09:50

Hello,

You can translate “Ship to a different address?” text in /httpdocs/wp-content/themes/legenda22/woocommerce/checkout/form-shipping.php (line 34) and “SHIPPING AND HANDLING” text can be translated in /httpdocs/wp-content/themes/legenda22/woocommerce/cart/cart-shipping.php (line 18).

Regards,
Eva Kemp.

#4020 Copied In reply to: Woocommerce and legenta possible string conflicts

Eva Kemp

Support staff

May 19, 2014 at 09:31

Hello,

Please clarify what problems you have with VC when saying “it is not working well”. Are you getting any errors? Also please clarify regarding “static blog in homepage”. What issues are you experiencing?
If there are any problems with site loading please describe them in this topic: https://www.8theme.com/forums/topic/slow-site-loading/

Thank you.
Regards,
Eva Kemp.

#4015 Copied In reply to: Visual Composer backend editor

Eva Kemp

Support staff

May 19, 2014 at 09:23

Hello,

Sorry for a long delay.
Cloudflare had to be disabled temporarily only for the changes to make effect.
According to https configuration you should contact your hosting provider as it is beyond of our support scope.

Regards,
Eva Kemp.

#4013 Copied In reply to: Carousel not displaying properly.

Eva Kemp

Support staff

May 19, 2014 at 09:19

Hello,

Sorry for a delay.
I’ve tested conversion to new version and haven’t found any problems. Have you got any errors?

Regards,
Eva Kemp.

#4012 Copied In reply to: Demo content uses old version of Visual Composer

Eva Kemp

Support staff

May 19, 2014 at 09:08

Hello,

Sorry for a long delay.
I’ve checked your site in Safari and there is no any zoom effect:

Are you using the latest version of the browser? Is it Mac or Windows version?

Regards,
Eva Kemp.

#4009 Copied In reply to: Several problems

Eva Kemp

Support staff

May 19, 2014 at 08:49

Hello,

You’re welcome.

Regards,
Eva Kemp.

#4006 Copied In reply to: Main Menu Font Style/Color

Eva Kemp

Support staff

May 19, 2014 at 08:39

Hello,

You can create your own contact page and use it instead of our template. Otherwise it’s required additional customization to edit the contact page template. If you have needed skills you may try to customize it.

Regards,
Eva Kemp.

#4004 Copied In reply to: Form on Contacts Page does not work propperly

Eva Kemp

Support staff

May 19, 2014 at 08:22

Hello,

You’re welcome.

Regards,
Eva Kemp.

#4002 Copied In reply to: problem with checkout page

Eva Kemp

Support staff

May 19, 2014 at 08:21

Hello,

Could you please resend the login details in Private Content as we didn’t get your email. You’re safe to write in Private Content because it’s visible only to our staff.

Regards,
Eva Kemp.

#4001 Copied In reply to: Blog – Featured Image

Eva Kemp

Support staff

May 19, 2014 at 08:19

Hello,

Please check it with default theme. If there is no such function by default, then you need contact a plugin developer. We can help you in case if this function is available by default but doesn’t work with our theme.

Regards,
Eva Kemp.

#4000 Copied In reply to: Checkout Grey out

Eva Kemp

Support staff

May 19, 2014 at 08:07

Hello,

Please clarify how you want this page to be displayed and what is wrong with it.

Regards,
Eva Kemp.

#3999 Copied In reply to: blank page

Eva Kemp

Support staff

May 18, 2014 at 18:01

Hello,

You had wrong symbols in the code.
I’ve modified it and the menu font has been changed. Please check.

Regards,
Eva Kemp.

#3980 Copied In reply to: Main Menu Font Style/Color

Eva Kemp

Support staff

May 18, 2014 at 16:48

I’ve added some modifications into custom.css. Please check now.

Regards,
Eva Kemp.

#3975 Copied In reply to: blank page
Eva Kemp

Support staff

May 18, 2014 at 16:25
Hello,

Please use this code in custom.css file:
```
.main-nav .menu > li > a {
    font-size: 14px;
    font-weight: 400;
    color: red;
}
```
Here you can watch how to create custom.css.
If you have any problems please provide us with admin panel and FTP credentials in Private Content.

Regards,
Eva Kemp.
#3974 Copied In reply to: Main Menu Font Style/Color
Eva Kemp

Support staff

May 18, 2014 at 16:18

To change font size use this code in custom.css:
.products-grid .product .product-name {font-size: 16px;} and change the number to yours.
To center the button you should add the following code into custom.css as well:
.products-grid .product .add-to-container {text-align: center;}
In this case price will be centered too, so you don’t need to write .products-grid .product .price in the code that was provided in the previous post. You should use only this code to center the product name:
.products-grid .product .product-name {text-align: center;}

Regards,
Eva Kemp.

#3973 Copied In reply to: Need to Center Product name & price

Eva Kemp

Support staff

May 18, 2014 at 15:42

Hello,

There is a bug with Accordion checkout. I’ve disabled it in Theme Options > Shop > Enable Accordion Checkout > Off and the Checkout page has started to work.
Also we advise you to update the theme to the latest 3.4 version and such problem shouldn’t occur.

Regards,
Eva Kemp.

#3968 Copied In reply to: problem with checkout page
Eva Kemp

Support staff

May 18, 2014 at 15:27
Hello,

You can use this code in custom.css file to center product name and price:
```
.products-grid .product .product-name, .products-grid .product .price {
    text-align: center;
}
```
Here you can watch how to create custom.css.
If there are any problems please provide us with access to FTP and wp-admin panel.

Regards,
Eva Kemp.
#3966 Copied In reply to: Need to Center Product name & price
Eva Kemp

Support staff

May 18, 2014 at 14:44

Hello,

Sorry for misunderstanding.
We changed the code in custom.css to make the price shown under the “Add to cart” button. But when you said it should be above the button, we removed the code, and the price was over the button by default.

Regards,
Eva Kemp.

#3963 Copied In reply to: Problem With Search Results

Eva Kemp

Support staff

May 18, 2014 at 14:38

Hello,

We’re glad you were able to find the solution.
If you have any questions feel free to ask us.

Regards,
Eva Kemp.

#3962 Copied In reply to: Add pictures to the menu

Eva Kemp

Support staff

May 18, 2014 at 14:36

Hello,

Just to clarify: do you want to change the color of menu background or the font color?
Thank you.

Regards,
Eva Kemp.

#3961 Copied In reply to: Main Menu Font Style/Color

Eva Kemp

Support staff

May 18, 2014 at 14:34

Hello,

Have you chosen Sidebar position in Theme Options > Blog layout > Sidebar position?
Please check.

Regards,
Eva Kemp.

#3960 Copied In reply to: problem with sidebar on right side

Eva Kemp

Support staff

May 18, 2014 at 14:30

Hello,

To make the price filter widget work you need add products with prices using Products element from VC. Price filter widget will automatically detect the minimum and maximum prices on the current page.
The layered navigation widget will only appear on product archives: http://docs.woothemes.com/document/woocommerce-widgets/
If you still have some questions regarding woocommerce widgets you should contact their support.

Regards,
Eva Kemp.

#3959 Copied In reply to: product preview stuff disappeared after 2.2 update
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