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Eva Kemp

Support staff

May 18, 2014 at 13:49

Hello,

Please also check our documentation regarding footer set up: https://www.8theme.com/demo/docs/legenda/index.html#!/footer
Those pictures are added as banners. You can do this in admin panel > Pages > Home page, and add row with custom layout 1/2+1/2 under Revolution slider section, add Banner element from Visual Composer. There you’ll be able to upload your image and add some text.

Regards,
Eva Kemp.

#3956 Copied In reply to: Some new installation questions

Eva Kemp

Support staff

May 18, 2014 at 13:20

Hello,

This article will help you to remove search form from header: https://support.8theme.com/index.php?/Knowledgebase/Article/View/18/10/how-to-hide-searchbox-in-header
If you still have problems please provide us with FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

#3955 Copied In reply to: Remove search form in header

Eva Kemp

Support staff

May 18, 2014 at 12:31

Hello,

Sorry, but the login details are incorrect. I am unable to access the admin panel.
Please provide us with the correct credentials.

Regards,
Eva Kemp.

#3954 Copied In reply to: problem with checkout page

Eva Kemp

Support staff

May 18, 2014 at 08:56

Hello,

Please check the site now.

Regards,
Eva Kemp.

#3950 Copied In reply to: blank page

Eva Kemp

Support staff

May 17, 2014 at 20:41

You’re welcome.

Regards,
Eva Kemp.

#3928 Copied In reply to: Revolution Slider not working along with category expand/collaspe

Eva Kemp

Support staff

May 17, 2014 at 20:38

Hello,

Could you please provide us with admin panel credentials to check what is wrong?
Thank you.

Regards,
Eva Kemp.

#3927 Copied In reply to: product preview stuff disappeared after 2.2 update

Eva Kemp

Support staff

May 17, 2014 at 20:35

Hello,

I’ve modified custom.css file in Appearance > Editor. Please check the newsletters form now.

Regards,
Eva Kemp.

#3926 Copied In reply to: Changing widget background color

Eva Kemp

Support staff

May 17, 2014 at 20:19

Hello @roleo870,

Could you please provide us with FTP and admin panel credentials to check the issue?
Also please provide us with the link to be sure which extra content you want to add to Products page.

Regards,
Eva Kemp.

#3924 Copied In reply to: Recreating Homepage 9 + Product with extra content

Eva Kemp

Support staff

May 17, 2014 at 20:11

Hello,

We’re glad the issue has been resolved.
The topic will be closed.

Regards,
Eva Kemp.

#3922 Copied In reply to: Update Legenda 2.2 problem

Eva Kemp

Support staff

May 17, 2014 at 20:10

Hello,

You also need to translate woocommerce file in /wp-content/plugins/woocommerce/i18n/languages. The file is woocommerce-el_GR.po. Make the changes to it too.
If the problem still persists please provide us FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

#3921 Copied In reply to: Woocommerce and legenta possible string conflicts

Eva Kemp

Support staff

May 17, 2014 at 20:04

Hello,

Please create a ticket at http://support.8theme.com/ and our developers will investigate what can be done to disable Lightbox at all.
To change the price location we’ve edited custom.css file in the original legenda directory (not child theme). You can check that file.

Regards,
Eva Kemp.

#3920 Copied In reply to: Problem With Search Results

Eva Kemp

Support staff

May 17, 2014 at 20:00

Hello,

1. Our documentation has good instructions how to customize navigation menu: https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu
2. You don’t need to download those plugins. They are already implemented into the theme. You just need click “Begin installing plugin” in the notice.

Regards,
Eva Kemp.

#3919 Copied In reply to: Some new installation questions

Eva Kemp

Support staff

May 17, 2014 at 19:56

Hello,

Please refer to this article: http://en.support.wordpress.com/add-social-media-buttons-to-your-sidebar-or-footer/
You can add the code for social buttons to Footer widget area in Appearance > Widgets.

Regards,
Eva Kemp.

#3918 Copied In reply to: i have 3 issues on my theme

Eva Kemp

Support staff

May 17, 2014 at 19:53

Hello,

In the new version we’ve separated Visual Composer and now it can be installed as a separate plugin. You don’t have to update the theme if you don’t need it. Please find our notification regarding the upgrade to 2.2 version: https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade

Regards,
Eva Kemp.

#3917 Copied In reply to: Why should I upgrade to Legenda 2.2?

Eva Kemp

Support staff

May 17, 2014 at 19:49

Hello,

New version of VC plugin will be produced with the theme update. Or you can buy license key for VC plugin yourself and update it before our new theme release.

Regards,
Eva Kemp.

#3916 Copied In reply to: Visual Composer Text Box broken after 2.1 update

Eva Kemp

Support staff

May 17, 2014 at 19:38

Hello,

You should edit shortcodes.php file which you can find in admin panel > Appearance > Editor. But we advise you to make any changes for the theme templates in a child theme: https://codex.wordpress.org/Child_Themes

Regards,
Eva Kemp.

#3915 Copied In reply to: How to dispable some social share buttons

Eva Kemp

Support staff

May 17, 2014 at 19:31

Hello,

There is already a new theme release – 2.2 version. Have you updated it?
Please read our documentation carefully before: https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade

Regards,
Eva Kemp.

#3914 Copied In reply to: Text Box "save" option not working in Static Pages

Eva Kemp

Support staff

May 17, 2014 at 19:29

Hello,

You’re welcome.
If there are any questions feel free to contact our support team.

Regards,
Eva Kemp.

#3912 Copied In reply to: Problem with layered navigation filter after theme update

Eva Kemp

Support staff

May 17, 2014 at 19:27

Hello,

Try to upload high resolution image. If it doesn’t help please provide us with FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

#3911 Copied In reply to: Add pictures to the menu

Eva Kemp

Support staff

May 17, 2014 at 19:25

Hello,

Sorry but you didn’t provide us with site name. Please notify us with it.
Thank you.

Regards,
Eva Kemp.

#3910 Copied In reply to: 404 error in every link in admin panel

Eva Kemp

Support staff

May 17, 2014 at 19:24

Hello,

We’re glad the issue is resolved.
If there are any questions don’t hesitate to contact us.

Regards,
Eva Kemp.

#3909 Copied In reply to: Twitter Slider font color

Eva Kemp

Support staff

May 17, 2014 at 19:21

Hello,

Please refer to our documentation how to translate the theme templates:
https://www.8theme.com/demo/docs/blanco/index.html#!/how_to_translate

Regards,
Eva Kemp.

#3908 Copied In reply to: blanco spanish

Eva Kemp

Support staff

May 17, 2014 at 19:17

Hello,

What you’re asking can be done with additional customization. Our specialists may help you in this question. Please create a ticket at http://support.8theme.com/
And you can use child theme with our theme.

Regards,
Eva Kemp.

#3906 Copied In reply to: i want custom layout with two sidebars + content in center?

Eva Kemp

Support staff

May 17, 2014 at 19:05

Hello,

There is a bug with footer demo blocks. I’ve disabled this option in Theme Options and the site started working fine.
Please check.
This bug should be fixed in the future update.

Regards,
Eva Kemp.

#3904 Copied In reply to: Revolution Slider not working along with category expand/collaspe

Eva Kemp

Support staff

May 17, 2014 at 18:53

Hello,

You can add widgets to Single product sidebar area via Appearance > Widgets.

Regards,
Eva Kemp.

#3903 Copied In reply to: How to add additional fields?

Eva Kemp

Support staff

May 17, 2014 at 18:50

Hello,

Could you please clarify what is wrong with the site when viewing it on smartphone? I’ve checked and it’s showing fine.

Regards,
Eva Kemp.

#3902 Copied In reply to: blank page

Eva Kemp

Support staff

May 17, 2014 at 08:51

Hello,

I’ve checked the page Teste and found no tabs as you showed on the screenshot. Please clarify: do you wish the content of the 4th tab to go down?

Regards,
Eva Kemp.

#3890 Copied In reply to: PROBLEM IN STANDART TABS

Eva Kemp

Support staff

May 16, 2014 at 18:27

Hello,

Is the plugin not working with default theme too? If so you should contact the plugin developer regarding this issue.

Before upgrading the theme please refer to our documentation: https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade
When you extract the archive you need upload files located in the “idstore” folder to /wp-content/themes/cms directory.
If you have difficulties please provide us with FTP credentials.

Regards,
Eva Kemp.

#3860 Copied In reply to: WOOCOMMERCE PLUGIN don’t Work

Eva Kemp

Support staff

May 16, 2014 at 18:21

Please provide us with the link where the problem persists and login credentials to admin panel in Private Content.

Regards,
Eva Kemp.

#3859 Copied In reply to: Blog – Featured Image

Eva Kemp

Support staff

May 16, 2014 at 18:19

Hello,

You need insert the shortcode [etheme_contacts] into text editor of your “Contact us” page. This should fix the issue.

Regards,
Eva Kemp.

#3858 Copied In reply to: Contact us page doesn't work
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