Forum Replies Created

Viewing 30 posts - 30,661 through 30,690 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 20:49

    Sorry, but could you please provide us with the site name as well?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 20:45

    Please check the brands title now. Is it displayed fine?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 20:36

    You’re always welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 20:35

    Hello,

    As I see you haven’t renamed default.custom.css to custom.css, which is located in the theme directory. What file have you made the changes in?
    Please rename default.custom.css file or provide us with FTP login details.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 20:30

    Hello,

    Please provide us with wp-admin panel credentials in Private Content to check the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 19:14

    Hello,

    I’ve checked the VC plugin and it’s activated and working fine. If you’re trying to update it to the latest version then you have to buy it yourself or wait for a new theme update where all plugins will be updated.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 19:07

    Hello,

    You have to add a title for the Brands element you’re using:
    brands

    And remove the text element “Feature brands” you’ve created.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 18:49

    Hello,

    Could you please provide us with FTP and admin panel credentials in Private Content to check the issue?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 18:46

    Hello @Donmiat,

    The last update for Visual Composer was on May 12 and our new theme version was released on May 9.
    So on that moment there was the latest plugin version included in the theme archive.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 18:41

    Thank you for clarifying.
    Please provide us with FTP and wp-admin panel credentials in Private Content to check the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 18:30

    Hello,

    As I see the text on the home page is fully translated. Please give us the link where some text can’t be translated. Also please provide us with FTP and admin panel login details in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 18:24

    Hello,

    Please provide us with FTP and admin panel login details in Private Content.
    Have you removed wpbakery folder from wp-content/themes/legenda before update to version 2.2 (https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade)?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 17:25

    Please note you should provide login details in Private Content to allow access only to our admins.
    You haven’t specified the username to wp-admin panel. Please provide us with it.
    If you mean the “summer sale” icon displayed on the right sidebar, then you can remove it from widgets area in Appearance > Widgets > Single Product Sidebar.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 17:12

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 17:11

    Hello,

    We provide the latest versions of plugins in the theme archive when a new theme release is produced. If there is an update for some plugins you have to buy it or wait for a new version of the theme where all plugins will be updated.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 16:09

    Please provide us with FTP and admin panel credentials in Private Content to check the issue.
    Also please show us the link where “summer sale” icons are displayed.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 16:06

    Hello,

    We’ve separated the plugin from the theme due to the necessity. The theme update won’t crash all your pages. Perhaps you’ll need to recreate just some of them, but only those ones where you use Parallax effect and “Sections” element.
    According to the queries we’ll contact the plugin support team regarding your request and wait for their reply.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 16:00

    Hello,

    1. To change footer title add the following code in custom.css file:
    .footer_title {color: color_name;}
    Don’t forget to enable the file in Theme Options > Custom CSS > On.

    2. To change the color for “Add to cart” button use this code in custom.css:
    product-grid .button {background: green;} and to change the hover color:
    .product-grid .button:hover {background: grey;}

    3. Please provide us with the link to the product “new banner” you want to change color for.

    4. You can change color only for one menu item. Go to Appearance > Menus, open the menu tab of “Sale” and below “CSS Classes (optional)” write your css class (for example: my_class):
    menu
    You can enable CSS classes at the top of admin panel, just click “Screen Options”:
    screen options

    Then you should edit custom.css file, add the code:
    .my_class a {color: red !important;}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 15:07

    Hello,

    It would be better if you provide us with the credentials as it will help us to find the solution faster.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 14:59

    Hello @Donmiat,

    Please provide us with FTP credentials too.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 14:58

    Hello,

    Ok, if you still need our help feel free to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 14:56

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 14:53

    Hello,

    Do you mean you want to remove Register button on the top header?
    If so you can do this in Theme Options > Header > Enable top links > Off.

    Could you please clarify your second question? Do you want to use cars demo site? If so you can find demo data in the theme archive > “XML_Data” folder.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 14:45

    Hello,

    Could you please provide us with the FTP and admin panel credentials in Private Content?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 14:40

    Hello,

    1. Please provide us with FTP credentials as well to be able to create files in the child theme.

    2. Try to add the following code in functions.php file:

    wp_dequeue_script( 'prettyPhoto' );
    wp_dequeue_script( 'prettyPhoto-init' );

    3. Is Woocommerce Wishlists plugin working with default theme? We’d recommend you to contact Woocommerce support regarding this issue.

    4. The price block has been moved to the left as you requested.

    5. To fix this issue you have to disable Ajax filter in Theme Options > Shop > Enable Ajax Filter > off.

    6. We provide plugins of the latest versions with the theme archive when a new release is produced. But if there is an update for some plugin you have to buy it yourself or wait for the future theme release which will have all updated plugins implemented.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 14:03

    Hello,

    We’re glad you was able to resolve that issue.
    Thank you for the suggestion. We’ll take it into our account.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 14:02

    Hello,

    You’re always welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 14:00

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 13:42

    Hello,

    This instruction https://www.8theme.com/demo/docs/legenda/index.html#!/visual_composer was updated due to the new theme version 2.2. You can upgrade the theme but before read our notification carefully: https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2014 at 13:37

    Hello,

    The problem was you didn’t select Sidebar position in Theme Options > Single Product Page. As you can see you have “Location of upsell products” set in Sidebar, so you had to choose sidebar position. Also cross-sell products are also displayed on the Cart page.
    Please check.

    Regards,
    Eva Kemp.

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    Viewing 30,690 results - 30,661 through 30,690 (of 31,382 total)
Viewing 30 posts - 30,661 through 30,690 (of 31,382 total)
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