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Viewing 30 posts - 30,811 through 30,840 (of 31,382 total)

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Eva Kemp

Support staff

May 8, 2014 at 18:13

Hello,

You can change image dimensions in Theme Options > Product Page Layout > Product Images Width and Product Images Height.

Regards,
Eva Kemp.

#3132 Copied In reply to: Resize Image on Single Product Page
Eva Kemp

Support staff

May 8, 2014 at 18:08
Hello,

Try to add the following code in custom.css file:
```
.fixed-header-area .fixed-header .logo-with-menu {
    display: table-cell !important; }
```
At this link you can watch how to create custom.css.
If the problem persists please provide us with FTP and admin panel credentials.

Regards,
Eva Kemp.
#3131 Copied In reply to: Logo in Fixed Header on Mobile device
Eva Kemp

Support staff

May 8, 2014 at 17:45

You are welcome.

Regards,
Eva Kemp.

#3128 Copied In reply to: Adding woo commerce short codes to the home page
Eva Kemp

Support staff

May 8, 2014 at 17:44
Hello,

Sorry for a long delay.
Regarding this screenshot: http://vfl.ru/fotos/a4e820f25054389.html
You need set bigger value for images height in Theme Options > Shop > Product Sliders Height.
Regarding this one http://vfl.ru/fotos/bf3366425054388.html:
You need add the following code in custom.css file:
```
@media (min-width: 480px) and (max-width: 767px){
    div.span4.product-category{
        width: 50%;
    }
}
```
And this one http://vfl.ru/fotos/27df9c7d5054387.html:
You’re using some additional plugin which shows products or product categories. And there is no responsive features for the classes of that plugin. So, you need to create css style for media queries for the plugin and its classes or you can use woocommerce standard shortcodes: http://docs.woothemes.com/document/woocommerce-shortcodes/

Also we’ve create a home page on your site as there was some mess with the display.

Regards,
Eva Kemp.
#3126 Copied In reply to: Mobile and windows ?
Eva Kemp

Support staff

May 8, 2014 at 17:30

Hello,

Thank you for the credentials.
I’ve made changes in custom.css. Please check the menu now. Is it displayed properly?

Regards,
Eva Kemp.

#3125 Copied In reply to: Need help to change style

Eva Kemp

Support staff

May 8, 2014 at 17:13

Hello,

Please refer to our documentation https://www.8theme.com/demo/docs/blanco/index.html#!/blanco_shortcodes > Blanco Shortcodes.
Please note if you’re using Woocommerce shortcodes you need to insert prefix “etheme_” before shortcode words. For example: [etheme_product_category category=” “] (that’s described in the documentation).

Regards,
Eva Kemp.

#3121 Copied In reply to: Adding woo commerce short codes to the home page

Eva Kemp

Support staff

May 8, 2014 at 17:03

Hello,

I’ve just checked the link you provided in Firefox browser and social media icons are displayed there.
Please try to clear the cache of your browser and check again.

Regards,
Eva Kemp.

#3120 Copied In reply to: Social icons not visible along with some other icons

Eva Kemp

Support staff

May 8, 2014 at 16:14

You’re welcome.
Thank you for such kind words!
Have a nice day!

Best regards,
Eva Kemp.

#3112 Copied In reply to: list css

Eva Kemp

Support staff

May 8, 2014 at 16:09

Hello,

Please rename default.custom.css file into custom.css to be able to make changes for page styles. As I see you’ve renamed it back to default.custom.css.

Looking forward hearing from you.
Regards,
Eva Kemp.

#3111 Copied In reply to: visual composer has white fond ( can not read)

Eva Kemp

Support staff

May 8, 2014 at 16:01

Hello,

Yes, you see the cached page.
Here is a screenshot of the page from my side:

Please try to check it with some other browser.

Regards,
Eva Kemp.

#3109 Copied In reply to: list css

Eva Kemp

Support staff

May 8, 2014 at 15:53

Hello,

Sorry for a long delay.
Have you made any changes in the theme files? The problem is you don’t have slider workable and that’s causing the issue on a mobile device.
If you’ve done some modifications, then you should revert back the original settings or move them into a child theme. You don’t need modify the files of the theme.

Regards,
Eva Kemp.

#3108 Copied In reply to: blank page

Eva Kemp

Support staff

May 8, 2014 at 15:05

Hello,

Could you please provide us with the site name with custom menu set in Private Content?

Regards,
Eva Kemp.

#3103 Copied In reply to: Need help to change style

Eva Kemp

Support staff

May 8, 2014 at 14:59

Ok, we’ll try to do our best.
Thank you for suggestion.

Regards,
Eva Kemp.

#3101 Copied In reply to: Need to change the search by brand widget

Eva Kemp

Support staff

May 8, 2014 at 14:56

Hello,

Please check wp-config.php if cache is enabled there. Also check if there is some folder “cache” in wp-content directory. If it exists you should remove it.
You don’t have to edit custom.css file. All changes set there are correct. You see the wrong page style because of the cache.
So, disable this function and try again.

Regards,
Eva Kemp.

#3099 Copied In reply to: list css

Eva Kemp

Support staff

May 8, 2014 at 14:52

Hello,

The new release is already available. You can download it.
Please read carefully the instruction https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade, especially the text in red.

Regards,
Eva Kemp.

#3097 Copied In reply to: Visual Composer Text Box broken after 2.1 update

Eva Kemp

Support staff

May 8, 2014 at 14:46

Hello,

Unfortunately it can’t be done with the current Brand filter widget. You can select only dropdown option.
We’ll take it into account and perhaps such function will be available in some of updates.

Regards,
Eva Kemp.

#3096 Copied In reply to: Need to change the search by brand widget

Eva Kemp

Support staff

May 8, 2014 at 14:32

Hello,

You’re always welcome.
Have a good day!

Regards,
Eva Kemp.

#3094 Copied In reply to: unwanted woocommerce product page sidebar

Eva Kemp

Support staff

May 8, 2014 at 14:07

Hello,

You are welcome.

If you have any questions feel free to ask us.

Regards,
Eva Kemp.

#3087 Copied In reply to: Woocommerce plugin gone on update to 2.1.8

Eva Kemp

Support staff

May 8, 2014 at 14:06

Hello,

You can upload a new image via FTP.
As I told you before the path to the image is wp-content/themes/legenda/images/black_cross.png.
Make sure your image file is named the same “black_cross.png”, the original image can be renamed.

Regards,
Eva Kemp.

#3086 Copied In reply to: A few questions

Eva Kemp

Support staff

May 8, 2014 at 14:04

Hello,

You can read how to create Blog page in our documentation:
https://www.8theme.com/demo/docs/legenda/index.html#!/demo_data_installation > Blog.
And don’t forget to add your page into menu in Appearance > Menu.

Regards,
Eva Kemp.

#3085 Copied In reply to: Blog Template

Eva Kemp

Support staff

May 8, 2014 at 13:58

Hello,

We’ve made the changes in custom.css file.
Please clear the cache and check the categories.

Regards,
Eva Kemp.

#3084 Copied In reply to: list css

Eva Kemp

Support staff

May 8, 2014 at 13:44

Hello,

Do you mean you want to remove “Categoría: Visitas Guiadas.” on http://parquex.com/?product=domingo-familiar ? If so you can add the following code into custom.css file:
.single-product-page .product-info .posted_in {display: none;}

To remove portfolio filters use this code in custom.css:
.portfolio-filters {display: none;}

1. According to the tabs accordions I see one is displayed when viewing a product.

2. You can change image dimensions in Theme Options > Product Page Layout > Product Images Width and Product Images Height.

3. Could you please show us a link and a title you want to remove?

4. Please provide us with FTP and wp-admin panel credentials to check that error.

5. Write the following code in custom.css file to change the menu color:
.main-nav { background-color: color_name; }

6. To change footer color you need add the code in custom.css:
.footer-top.footer-top-3 {background: color_name !important;}

Regards,
Eva Kemp.

#3083 Copied In reply to: help portfolio and others

Eva Kemp

Support staff

May 8, 2014 at 13:22

Hello,

You had removed “My Account” page which is used to redirect users to when Sign in button clicked.
I’ve restored this page and the link is working fine now. Please check.

Regards,
Eva Kemp.

#3080 Copied In reply to: Woocommerce plugin gone on update to 2.1.8

Eva Kemp

Support staff

May 8, 2014 at 13:12

Hello @luke9270,

1. Please clarify your 1st question. Where exactly should the badge be displayed?
2. I don’t see any problems with the tick:

Have you checked it with some other browser? Please try this.
3. The star rating is related to woocommerce settings. As I see you’re using old version of their plugin. Try to update it to the version 2.1.8.

Regards,
Eva Kemp.

#3079 Copied In reply to: Icons Not Displaying Properly

Eva Kemp

Support staff

May 8, 2014 at 12:33

Hello,

Please provide us with FTP and admin panel credentials and we’ll update the file.

Regards,
Eva Kemp.

#3069 Copied In reply to: Some page are in old version

Eva Kemp

Support staff

May 8, 2014 at 12:32

Hello,

That’s great.
If you have any questions don’t hesitate to contact us.

Regards,
Eva Kemp.

#3067 Copied In reply to: Product Page

Eva Kemp

Support staff

May 8, 2014 at 12:31

You are welcome.

Regards,
Eva Kemp.

#3065 Copied In reply to: Theme Variants

Eva Kemp

Support staff

May 8, 2014 at 12:30

Hello,

Try to add the following code into custom.css file:
@media (max-width: 480px) {.top-bar .my-account-link {margin-bottom: 10px;}}

Here you can watch how to create custom.css.

If the problem persists please provide us with wp-admin panel credentials.

Regards,
Eva Kemp.

#3064 Copied In reply to: Mobile CSS Issue

Eva Kemp

Support staff

May 8, 2014 at 12:22

Hello,

Thank you for contacting us. If there are any questions don’t hesitate to ask us.

Regards,
Eva Kemp.

#3062 Copied In reply to: How to remove blank column

Eva Kemp

Support staff

May 8, 2014 at 12:21

Hello,

Could you please provide us with the site name and a screenshot of how it looks on iphone?
Thank you.

Regards,
Eva Kemp.

#3061 Copied In reply to: Logo in Fixed Header on Mobile device
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