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Viewing 30 posts - 30,871 through 30,900 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 13:28

    Hello,

    Could you please clarify where you’re trying to register?
    Please provide us with the link to that page and admin panel and FTP credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 13:26

    You’re always welcome.

    Best regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 13:20

    Hello,

    You’re welcome.
    That’s good you’re learning, because to learn something new is always interesting.

    Good luck!
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 13:16

    Ok. If you have any questions don’t hesitate to contact us.

    Best regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 13:15

    Unfortunately I’m still unable to log in getting the error “Login incorrect”.
    Can you log in with the details you’ve provided for wordpress admin panel? Perhaps you have restricted access?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 11:39

    Hello,

    Sorry but this requires additional customization of the theme files. The images are displayed on the home page as there is a widget for Homepage sidebar area in Appearance > Widgets.
    Unfortunately our developers aren’t able to assist on additional customization due a large amount of work.

    Please take our apologies.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 11:30

    Hello,

    Have you followed the instruction described in our documentation https://www.8theme.com/demo/docs/idstore/index.html#!/installation ?
    If you still have problems with the theme installation our specialists will assist you.
    Please have a look at our additional services: https://www.8theme.com/our-installation-service/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 11:24

    Hello,

    Our search form works with the code <?php echo etheme_search(array()); ?>, which you can find in header.php. But you should ask the plugin author how and where to insert the code you’ve provided.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 11:21

    Hello,

    You are welcome.
    Besides you’ve translated our themes files, you also need to translate woocommerce file in /wp-content/plugins/woocommerce/i18n/languages. The file should be woocommerce-fr_FR.po. Make the changes to it too.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 11:18

    Hello,

    I’ve disabled the plugin “404 Redirection” and the page started showing “Not found” error. I recommend you to contact woocommerce support regarding this issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 10:54

    Hello,

    Unfortunately text element in VC isn’t workable for now. The update should be released this week. You wont’ need to wait much time.

    Again we’re very sorry for these troubles.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 10:30

    Hello,

    Sorry, but the logins are incorrect.
    Please check them and reply back to us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 10:27

    Hello,

    You can remove it when editing Product page. At the bottom you’ll find “Title for custom tab” field where you can remove the text. Or also it can be removed in Theme Options > Single Product Page > Custom Tab Title.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 10:21

    Hello,

    Please try to disable sidebar in Theme Options > Product Page Layout > Sidebar > “Off”. But sidebar will be disabled on category pages too. If you want to leave products only you need create a page without sidebar and just add a shortcode for categories display: [product_categories parent="0" number="9"] and add that page into menu in Appearance > Menu.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 10:12

    Hello,

    1. Please provide us with link where you want to remove the product category and admin panel credentials in Private Content.

    2. Our documentation has an instruction how to create different types of menu: https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu > Menu types

    3. Unfortunately there’s no such feature to remove one button, only all filters can be removed.

    4. To add recent projects of Portfolio you can use Posts Slider element in Visual Composer. In Post types section select “etheme_portfolio”; Order by “date”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 09:37

    Hello,

    Sorry but I don’t see that error in Woocommerce system status. You don’t need move any files.
    If you have questions regarding woocommerce plugin update process, you can refer to woocommerce documentation http://docs.woothemes.com/document/upgrade-instructions/ or their support.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 09:23

    Hello,

    You can change the title in wp-content/themes/legenda/woocommerce/single-product/up-sells.php
    You will find the code:
    etheme_create_flex_slider($args, __('Our offers', ETHEME_DOMAIN), false, true);
    and change “Our offers” title to anything you want.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 09:05

    Hello,

    Sorry, but there is a bug in the theme which will be fixed in the next update.
    Meanwhile you can translate those words in xmarket/js/script.js (line 366).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 09:02

    Hello,

    Unfortunately there is a bug with VC in the theme. It will be fixed in the soonest update.
    Please take our apologies.

    You haven’t provided us with the site name to check the family page.
    Could you please send it to us?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 08:58

    Hello,

    Could you please provide us with FTP and admin panel credentials in Private Content to check the issue?
    And could you please clarify your last question? I don’t see any extra /page in the links. Could please show a screenshot?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 08:33

    Hello,

    You are welcome.

    Have a nice day!
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 08:32

    Hello,

    Please read this article how to add featured and latest products: http://support.8theme.com/index.php?/Knowledgebase/Article/View/9/0/how-to-mark-products-as-featured-and-new-ones
    Also in our documentation you can find how to import demo slider: https://www.8theme.com/demo/docs/xmarket/index.html#!/slideshow

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 08:28

    Hello,

    Please try to upload the plugin folder via FTP into the wp-content/plugins directory. Then you’ll be able to activate it in admin panel.
    Otherwise you have to contact Woocommerce support and ask for the help with the plugin installation as we provide support only to the issues referred to our theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 08:24

    Hello,

    You are always welcome.

    Please check the page now https://juegosdigital.com/mi-cuenta/ .
    Is it displaying fine now?

    Please clarify with more details what is wrong with the main product page? Could you please show a screenshot?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 6, 2014 at 20:51

    You inserted the wrong code into Checkout page. It should be [woocommerce_checkout] .
    Please check it now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 6, 2014 at 20:34

    You are welcome.
    Best regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 6, 2014 at 20:33

    Which folder have you uploaded it to? The archive should be Legenda_v2.1.zip.
    If you have problems with uploading you should ask your host for assistance.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 6, 2014 at 20:28

    Hello,

    Could you please clarify your question with more details?
    May we have the link of the product page you are talking about?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 6, 2014 at 20:18

    You need insert shortcode of your slider ([rev_slider homepage]) into Visual mode in Theme Settings > Shop > Product Page Banner instead of the image.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 6, 2014 at 19:48

    You need create the page Cart in admin panel > Pages and the shortcode into there: [woocommerce_cart]
    Please refer to woocommerce documentation:
    http://docs.woothemes.com/document/woocommerce-shortcodes/

    Regards,
    Eva Kemp.

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    Viewing 30,900 results - 30,871 through 30,900 (of 31,382 total)
Viewing 30 posts - 30,871 through 30,900 (of 31,382 total)
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