Hello,
As I see you have the latest version of WP and the old one of our theme.
We recommend you to update the theme to the latest version. Also you should update woocommerce plugin.
If it doesn’t help please let us know.
Don’t forget to create a back up before update.
Regards,
Eva Kemp.
Thank you for the details.
I’ve logged in to FTP account and found no files there. There were only 2 folders: “Maildir” and “logs”. Is the account correct?
Regards,
Eva Kemp.
Hello,
Sorry but this is a bug in the theme and it should be fixed in the next update which will be released very soon.
Please take our apologies for the inconveniences.
Regards,
Eva Kemp.
Hello,
Unfortunately there is no such feature to add additional information on the brand page.
If you still have questions please let us know.
Regards,
Eva Kemp.
Hello,
Could you please provide us with FTP and admin panel credentials in Private Content?
Regards,
Eva Kemp.
Hello,
Please provide us with FTP details and admin panel credentials.
Regards,
Eva Kemp.
You’re welcome.
Regards,
Eva Kemp.
I’ve edited custom.css.
Please check your site if it’s showing correctly.
Regards,
Eva Kemp.
Have you enabled custom.css in Theme Options > Custom CSS > On?
If it’s enabled and the issue persists please provide us with admin panel and FTP credentials in Private Content.
Regards,
Eva Kemp.
Hello,
Please take our apologies for all inconveniences.
We’re going to present a new theme version this week.
So soon you’ll be able to download it.
Regards,
Eva Kemp.
Hello,
Please check the menu now.
Is it displayed correctly?
If no please specify what exactly needs to be changed.
Regards,
Eva Kemp.
Try to use these ones:
.fixed-.fixed-header-area .fixed-header .logo-with-menu { display: none !important; }
and `.fixed-header-area .fixed-header .menu {
float: none !important;
text-align: center !important;
}`
If it doesn’t help please provide us with admin panel credentials.
Regards,
Eva Kemp.
Hello,
To use mega menu you need create a menu with items and subitems in Appearance > Menu. Then select in Theme Options > General > Menu Type > Mega Menu. And in Theme Options > Header > Mega menu works only with Header Type 1, 3 or 4.
Regards,
Eva Kemp.
Hello,
Could we have FTP access too?
Thank you.
Regards,
Eva Kemp.
Hello Fran,
You need edit wp-content/themes/legenda/woocommerce/checkout/review-order.php file.
Find the code <div id="order_review">
(line 14) and replace it with <?php if ( ! is_ajax() ) : ?><div id="order_review"><?php endif; ?>
Then at the end of the file under the code <?php do_action( 'woocommerce_review_order_after_payment' ); ?>
you should add <?php if ( ! is_ajax() ) : ?></div><?php endif; ?>
instead of </div>
If you have troubles with it please provide us with FTP details.
Regards,
Eva Kemp.
Hello,
All changes need to be made in custom.css file. Please view this tutorial how to create custom.css.
1. To remove logo from the fixed header area you need add the following code in custom.css: .fixed-.fixed-header-area .fixed-header .logo-with-menu { display: none; }
2. To center the menu add the code:
.fixed-header-area .fixed-header .menu {
float: none;
text-align: center;
}
3. To remove the search box add this code:
header .et-mega-search { display: none; }
4. Insert the code below:
.page-heading .row-fluid .span12 .back-to { top: -2px; }
5. Do you wish to remove the subtitle as shown on the screenshot?
If so you can do this in Theme Options > Header > Breadcrumb Type set to “Without title”
Regards,
Eva Kemp.
Hello,
You can add widgets to footer using static blocks. Our documentation has an instruction how to do this: https://www.8theme.com/demo/docs/legenda/index.html#!/footer > Footer.
Could you please provide us with the link in Private Content where you want a logo to be displayed.
Regards,
Eva Kemp.
Hello @nicholesarray,
You can download the latest version of the theme at themeforest.net in Downloads area, just log in to your account.
Regards,
Eva Kemp.
Hello @efishinsea,
You can return to the old version from your back up if you made it. If no, we can send the files to you if you provide us with the purchase code.
Regards,
Eva Kemp.
Hello,
Add the following code in custom.css file:
.tab-content .col2-set .col-2 .lost_password {
left: 5px; }
To create “custom.css” you can use(rename) the file “default.custom.css” to “custom.css “which is located in the theme directory. Then you need enable it in Theme Options > Custom CSS > On.
Regards,
Eva Kemp.
Hello,
Please try to update WP, woocommerce plugin and our theme to the latest versions. If the problem persists create a ticket at support.8theme.com including all details and our specialists will investigate it.
Regards,
Eva Kemp.
I’ve made changes in custom.css. Now the page and footer are showing correctly.
Regards,
Eva Kemp.
Hello,
Unfortunately there is no such possibility by default. And you cannot use the wordpress text editor because the WooCommerce shop page does not except text entered using the text editor.
You may ask woocommerce support regarding this question.
Regards,
Eva Kemp.
Hello,
Could you please clarify what image you want to remove?
Do you mean demo products?
Regards,
Eva Kemp.
Hello,
No, that error wouldn’t affect the work of your site. That was just a warning.
Anyway it’ll be fixed in the new version.
Regards,
Eva Kemp.
Hello,
You are welcome.
Regards,
Eva Kemp.
Hello,
Yes, it will be fixed in the next version.
Meanwhile we’ve edited review-order.php file in woocommerce folder and the error should disappear now. Please check.
Regards,
Eva Kemp.
Hello,
As I see you have the old version of our theme and the new version of WP. You should update the theme to the latest version too.
If this doesn’t help, let us know.
Regards,
Eva Kemp.
Hello,
Could you please provide us with the link where the problem persists and your admin panel credentials.
Also try to update Woocommerce plugin to 2.1.8 version.
Regards,
Eva Kemp.
Hello,
As I see you have the latest version of WP and old version of our theme. You need update it to the latest version too. Also don’t forget to update WP e-Commerce plugin.
If the issue persists please notify us.
Regards,
Eva Kemp.