Page 1039 – 8theme.com

Forum Replies Created

Viewing 30 posts - 31,141 through 31,170 (of 31,382 total)

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Eva Kemp

Support staff

April 28, 2014 at 11:28

Hello,

1. You have to customize the files. If you have the needed skills you may do this for a child theme.
2. Please provide us with the admin panel credentials to check the issue with blog posts.

Regards,
Eva Kemp.

#2192 Copied In reply to: Blog Posts

Eva Kemp

Support staff

April 28, 2014 at 10:51

Hello @needhamgroup,

Please provide us with the FTP and admin panel details to check the problem with static blocks.

Regards,
Eva Kemp.

#2188 Copied In reply to: Slow site

Eva Kemp

Support staff

April 28, 2014 at 10:50

Hello @nicholesarray,

Sorry for a long delay.
Could you please create a ticket via support.8theme.com?
Our specialists will investigate this issue and reply you there.

Regards,
Eva Kemp.

#2187 Copied In reply to: Slow site

Eva Kemp

Support staff

April 28, 2014 at 09:47

Hello,

To add new product images to the home page you need follow this instruction: https://support.8theme.com/index.php?/Knowledgebase/Article/View/9/0/how-to-mark-products-as-featured-and-new-ones
You can add some text above the slider on the home page via Widgets > Home Page Sidebar and drag a text widget into there.
Also please rename default.custom.css file into custom.css which is located in the theme directory.
Let us know when it’s done.
Thank you.

Regards,
Eva Kemp.

#2181 Copied In reply to: My Store looks nothing like the demo

Eva Kemp

Support staff

April 28, 2014 at 09:18

Hello,

Yes, it should work.
Please recheck if you’ve done everything correctly:
http://codex.wordpress.org/Child_Themes

If you still have problems please provide us with FTP and admin panel credentials.
Thank you.

Regards,
Eva Kemp.

#2178 Copied In reply to: Child them CSS not being loaded
Eva Kemp

Support staff

April 28, 2014 at 09:15
Hello,

Please, add the following code into custom.css file:
```
.chars_remaining {
float: left;
}
dl.product-addon-totals {
float: left;
width: 100%;
text-align: left;
}
```
Don’t forget to enable it in Theme Options > Custom CSS > On.

Regards,
Eva Kemp.
#2176 Copied In reply to: Moving "ADD TO CART" button!
Eva Kemp

Support staff

April 28, 2014 at 09:10

Hello,

Please provide us with the admin panel credentials and tell us what category you wish to be opened by default on a shop page.

Regards,
Eva Kemp.

#2175 Copied In reply to: Product Categories : current category open

Eva Kemp

Support staff

April 28, 2014 at 09:05

Hello,

The reason the code didn’t work was you hadn’t enabled Custom CSS in Theme Options. Now there is only one price is showing for a single product page.
Is that what you meant? Or you want to change the price block for products on a shop page?

Regards,
Eva Kemp.

Please, contact administrator
for this information.

#2174 Copied In reply to: Change prices from-to to lowest

Eva Kemp

Support staff

April 28, 2014 at 08:59

Hello,

Sorry, but could you please clarify? Do you want the “Directions” block to be visible? If so, unfortunately it can’t be modified in our theme as this is a google block. You should ask their support regarding it.

Regards,
Eva Kemp.

#2173 Copied In reply to: Google maps on contacts.php

Eva Kemp

Support staff

April 28, 2014 at 08:48

Hello,

Thank you for the details.
The site cuties-sa.com is redirecting to cuties-sa.weebly.com, which isn’t a WP one. Could you please provide an access to cuties-sa.com to reproduce the issue from my side?

Regards,
Eva Kemp.

#2172 Copied In reply to: problem with the checkout page

Eva Kemp

Support staff

April 28, 2014 at 08:37

Hello,

If you want to add a gallery for a single product page, then when editing a product you’ll see “Product Gallery” section on the right side of the page:

Let us know if you need further assistance.
Regards,
Eva Kemp.

#2169 Copied In reply to: How to add image gallery to portfolio project

Eva Kemp

Support staff

April 28, 2014 at 08:24

Hello,

We’re glad the issue has been resolved.

Regards,
Eva Kemp.

#2166 Copied In reply to: Checkout Page Not Working

Eva Kemp

Support staff

April 28, 2014 at 08:23

Hello,

Please provide us with the wp-admin panel credentials to check the issue.
Thank you.

Regards,
Eva Kemp.

#2165 Copied In reply to: Use shop as homepage

Eva Kemp

Support staff

April 28, 2014 at 08:21

Hello,

Sorry, but it can be done only if you disable sidebar on the page. Unfortunately it can’t be changed by default in the theme.

Regards,
Eva Kemp.

#2164 Copied In reply to: Product Display In custom tabs

Eva Kemp

Support staff

April 28, 2014 at 08:05

Hello,

Please provide us with FTP login details.
Thank you.

Regards,
Eva Kemp.

#2163 Copied In reply to: My clients site (after I upgraded them to 2.1) Screen is White, totally blank…

Eva Kemp

Support staff

April 26, 2014 at 14:00

Hello,

Sorry, but this is related to woocommerce files, not to our theme.
Please contact the plugin developer regarding this issue.

Regards,
Eva Kemp.

#2135 Copied In reply to: Product page title tag

Eva Kemp

Support staff

April 26, 2014 at 13:58

Hello,

You are welcome.

Regards,
Eva Kemp.

#2133 Copied In reply to: Plugin (brands) alignment problem in single product page

Eva Kemp

Support staff

April 26, 2014 at 13:57

Hello,

Please provide us with the FTP and admin panel credentials.

Regards,
Eva Kemp.

#2132 Copied In reply to: Child them CSS not being loaded

Eva Kemp

Support staff

April 26, 2014 at 13:55

Hello,

Please provide us with the FTP and admin panel credentials.

Regards,
Eva Kemp.

#2131 Copied In reply to: problem with the checkout page

Eva Kemp

Support staff

April 26, 2014 at 13:53

Hello,

In admin panel go to Settings > Reading. For the field “Front page displays” choose “A static page”, “Front Page” – Shop.
If you have more questions let us know.

Regards,
Eva Kemp.

#2130 Copied In reply to: Use shop as homepage

Eva Kemp

Support staff

April 26, 2014 at 08:10

Hello,

Ok.
If you need more assistance please let us know.

Regards,
Eva Kemp.

#2118 Copied In reply to: Catalog view for just one product
Eva Kemp

Support staff

April 25, 2014 at 20:25
Hello,

You can use the following code to change color of menu items:
```
.main-nav .menu > li > a, .fixed-header .menu > li > a {
    color: red;
}
```
Regards,
Eva Kemp
#2109 Copied In reply to: Menu Link Color
Eva Kemp

Support staff

April 25, 2014 at 16:55

Hello,

Do you mean you want the products to be displayed like shown on the screenshot?

If so please provide us with the admin login details in Private Content.

Please note the short titles will have spaces (visible on the screenshot).

Regards,
Eva Kemp.

#2105 Copied In reply to: products shift in grid view

Eva Kemp

Support staff

April 25, 2014 at 16:18

You are welcome.

Regards,
Eva Kemp.

#2099 Copied In reply to: Error: Header Search

Eva Kemp

Support staff

April 25, 2014 at 16:17

Hello @bergtobi,

Sorry but it can’t be done as VC is built into the theme. Next theme version will have it as a separate plugin, so you’ll be able to modify it.

Regards,
Eva Kemp.

#2098 Copied In reply to: WordPress 3.9 update problem

Eva Kemp

Support staff

April 25, 2014 at 15:40

Hello,

Please check the site now.
If you want to put columns down as for pricing table, you should add Extra class name: portfolio-price

And set attributes for that class in custom.css file.

Regards,
Eva Kemp.

#2092 Copied In reply to: Pricing table within Portfolio page

Eva Kemp

Support staff

April 25, 2014 at 15:28

Hello,

We’re glad the problem has been resolved.
Don’t hesitate to contact us if you have any questions.

Regards,
Eva Kemp.

#2087 Copied In reply to: XMarket 1.7 It is compatible with WooCommerce 2.1.7

Eva Kemp

Support staff

April 25, 2014 at 15:03

You are welcome.

Regards,
Eva Kemp.

#2084 Copied In reply to: Error in Internet Explorer11

Eva Kemp

Support staff

April 25, 2014 at 15:02

You are welcome.

Regards,
Eva Kemp.

#2083 Copied In reply to: Woocommerce Variable Product now showing

Eva Kemp

Support staff

April 25, 2014 at 15:02

Hello,

We’re very sorry but we don’t know the exact date when the update will be released.
We know only it’s being tested now and if everything is fine it will be produced soon.

Regards,
Eva Kemp.

#2081 Copied In reply to: WordPress 3.9 update problem
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