Page 1040 – 8theme.com

Forum Replies Created

Viewing 30 posts - 31,171 through 31,200 (of 31,382 total)

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Eva Kemp

Support staff

April 25, 2014 at 14:55

Hello,

We recommend you to update the theme to the latest version.
If the problem will persist, please let us know.

Regards,
Eva Kemp.

#2079 Copied In reply to: Slow site

Eva Kemp

Support staff

April 25, 2014 at 14:32

Hello,

Please check the documentation https://www.8theme.com/demo/docs/blanco/index.html#!/how_to_translate if you follow all instructions correctly.
Also you may try to update the translation files https://www.8theme.com/how-to-update-translation-files/

If it doesn’t help, please provide us with the FTP and admin panel credentials.
Regards,
Eva Kemp.

#2078 Copied In reply to: Spanish theme

Eva Kemp

Support staff

April 25, 2014 at 13:26

Hello,

Yes, there is a problem in IE. You can fix this issue adding the code into custom.css:
.header2 .et-mega-search { transform: translateX(-50%); }

Please watch here how to create custom.css.

Regards,
Eva Kemp.

#2072 Copied In reply to: Error in Internet Explorer11

Eva Kemp

Support staff

April 25, 2014 at 13:10

Hello,

The problem is you didn’t set the price value for attributes. Please look at the screenshot.
You should set price for all attributes to display them from the dropdown menu.

Regards,
Eva Kemp.

#2069 Copied In reply to: Woocommerce Variable Product now showing

Eva Kemp

Support staff

April 25, 2014 at 11:28

You are welcome.

Regards,
Eva Kemp.

#2065 Copied In reply to: Change Menu Font

Eva Kemp

Support staff

April 25, 2014 at 11:24

Hello,

I’ve made changes in custom.css file and brands alignment is set properly now.
Please check.

Regards,
Eva Kemp.

#2064 Copied In reply to: Plugin (brands) alignment problem in single product page

Eva Kemp

Support staff

April 25, 2014 at 11:13

Hello,

Unfortunately it can’t be done by default.
You need to create widget area, add the widget WooCommerce Products and choose Show > All, Order by > Date. Such way you’ll see the newly added products.
Then add this widget area in static block for footer.

Regards,
Eva Kemp.

#2063 Copied In reply to: Can't keep footer products to stay `products-grid` and not `products-list`

Eva Kemp

Support staff

April 25, 2014 at 10:29

Hello,

If you want to add SEO text for a category you can use the category description for this.
If you want to add it on the Product page, then you can also use description or add it into custom tab. Another way is to create a static block and enable it for a product (please refer to our documentation: https://www.8theme.com/demo/docs/legenda/index.html).

Regards,
Eva Kemp.

#2061 Copied In reply to: Shop SEO Text

Eva Kemp

Support staff

April 25, 2014 at 09:27

Hello,

Thank you for information.
We’ve taken it into account and will fix this in the next update.
For now you can resolve the search form issue such way:
In the file legenda/framework/theme-functions.php you should find the line 'posts_per_page' => $count, (lines 1410, 1429, 1449, 1469) and change it to 'post_status' => 'publish', 'posts_per_page' => $count,

If there are any questions or suggestions, feel free to contact us.

Regards,
Eva Kemp.

#2057 Copied In reply to: Error: Header Search

Eva Kemp

Support staff

April 25, 2014 at 09:02

Hello,

Please take our apologies for the inconveniences.
Our developers are working on the problem with VC and it’ll be fixed in the next update.

Regards,
Eva Kemp.

#2055 Copied In reply to: WordPress 3.9 update problem

Eva Kemp

Support staff

April 25, 2014 at 09:01

Hello,

This is the default content for main sidebar widget area. If you want to remove it completely you can add an empty text widget there. It will fix the problem.

Regards,
Eva Kemp.

#2054 Copied In reply to: Remove search bar from main sidebar

Eva Kemp

Support staff

April 25, 2014 at 08:51

Hello,

Please provide us with the FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

#2053 Copied In reply to: Woocommerce Variable Product now showing

Eva Kemp

Support staff

April 25, 2014 at 08:50

Hello,

We’ve checked the settings on default theme and the issue persists there too.
Sorry, but the problem isn’t related to our theme.
We advise you to contact the plugin developer regarding this issue.

Regards,
Eva Kemp.

#2052 Copied In reply to: Product page title tag

Eva Kemp

Support staff

April 25, 2014 at 08:30

Hello,

You’ve been replied in the ticket. Please check it.

Regards,
Eva Kemp.

#2048 Copied In reply to: Widget titles going crazy since WP 3.9

Eva Kemp

Support staff

April 25, 2014 at 08:29

Hello,

If you want to remove that price block from a single product page you can do this by editing custom.css file and add the code:
.price-block { display: none; }
Be sure you’ve created custom.css in the theme directory and enabled it in Theme Options > Custom CSS > On.

Regards,
Eva Kemp.

#2047 Copied In reply to: Change prices from-to to lowest

Eva Kemp

Support staff

April 25, 2014 at 08:19

Hello,

You can do this creating a page, for example “Moldings” and add the shortcode [product_category category="footwear"]
You should put the product category slug instead of “footwear”.
Also please check the documentation http://docs.woothemes.com/document/woocommerce-shortcodes/

Regards,
Eva Kemp.

#2045 Copied In reply to: showing different products on different products pages

Eva Kemp

Support staff

April 24, 2014 at 23:05

Yes, you can upgrade the theme.
But we recommend to create a backup before just in case.

Let us know if you need more help.
Regards,
Eva Kemp.

#2037 Copied In reply to: attributes wont work

Eva Kemp

Support staff

April 24, 2014 at 23:00

You are welcome.

Regards,
Eva Kemp.

#2035 Copied In reply to: Translation to Russian
Eva Kemp

Support staff

April 24, 2014 at 22:56
Hello,

You need to insert the following code into custom.css file:
```
.menu > ul > li > a {
    font-family: Georgia;
}
```
Change the font name to the required one.
Also don’t forget to enable custom.css in Theme Options > Custom CSS > On.

Regards,
Eva Kemp.
#2034 Copied In reply to: Change Menu Font
Eva Kemp

Support staff

April 24, 2014 at 21:48

You can send it in Private Content.

Regards,
Eva Kemp.

#2029 Copied In reply to: Plugin (brands) alignment problem in single product page
Eva Kemp

Support staff

April 24, 2014 at 21:45
Please try to use this code to have the menu down:
```
.header-type-3 .main-nav .menu {
    margin-top: 120px;
}
```
Regards,
Eva Kemp.
#2027 Copied In reply to: Loss of Navigation Focus
Eva Kemp

Support staff

April 24, 2014 at 21:01

Hello,

When editing product you should select Variable product for Product Data, not Simple product.
Then tick both “Visible on the product page” and “Used for variations” at the Attributes tab.
More information about it you can find in the documentation:
http://docs.woothemes.com/document/product-variations/

Regards,
Eva Kemp.

#2023 Copied In reply to: attributes wont work

Eva Kemp

Support staff

April 24, 2014 at 20:04

Hello,

There is a bug in the theme for VC. Our developers are working on it. The issue should be fixed in the next update.
Please take our apologies for inconveniences.

Regards,
Eva Kemp.

#2020 Copied In reply to: Visual Composer Text Box broken after 2.1 update

Eva Kemp

Support staff

April 24, 2014 at 20:01

You are welcome.

Regards,
Eva Kemp.

#2018 Copied In reply to: Can’t save locations or add categories to Primary menu

Eva Kemp

Support staff

April 24, 2014 at 19:59

There is a bug in the theme for VC, which will be fixed in the next update.
Please take our apologies for inconveniences.

Regards,
Eva Kemp.

#2017 Copied In reply to: Add Element – Section not working

Eva Kemp

Support staff

April 24, 2014 at 19:46

Hello,

Could you please provide us with the access to admin panel and FTP?
Also please clarify with more details what you are trying to achieve?

Regards,
Eva Kemp.

#2014 Copied In reply to: conflict Revolution Slider with page

Eva Kemp

Support staff

April 24, 2014 at 19:41

Hello,

That’s great the issue has been fixed.
Let us know if you have any questions.

Regards,
Eva Kemp.

#2012 Copied In reply to: Remove Footer 1 Spacing?

Eva Kemp

Support staff

April 24, 2014 at 19:38

Hello,

You didn’t assign upsell products for the product http://zocohadas.com/tienda/pantalon-antony-morato-skinny-algodon/ .
Please refer to our documentation https://www.8theme.com/demo/docs/legenda/index.html#!/single_product_page > Our offers slider.

Regards,
Eva Kemp.

#2010 Copied In reply to: Our Offers & Brand Widgets

Eva Kemp

Support staff

April 24, 2014 at 19:33

Hello,

This can’t be changed by default in our theme. But you can edit custom.css and insert the following code:
.main-nav .menu > li .nav-sublist-dropdown { top: 70%; }

How to create custom.css file you can watch here.

Regards,
Eva Kemp.

#2008 Copied In reply to: Loss of Navigation Focus

Eva Kemp

Support staff

April 24, 2014 at 19:10

Hello,

There was a bug with demo blocks in our theme.
We’ve disabled footer demo block in Theme Options.

Regards,
Eva Kemp.

#2004 Copied In reply to: Add to cart button not showing in Woocommerce :: Follow-up
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