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Eva Kemp

Support staff

April 24, 2014 at 19:06

Hello,

I’ve tried to add categories to the menu on default theme and the issue is present there too. It can be caused for the reason you’ve increased the menu items limit. That’s why new items can’t be saved. Here are some explanations:
http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-custom-menu-items-limit-in-wordpress/
https://core.trac.wordpress.org/ticket/14134

Regards,
Eva Kemp.

#2003 Copied In reply to: Can’t save locations or add categories to Primary menu

Eva Kemp

Support staff

April 24, 2014 at 18:49

Hello,

Have you tried to recreate sections in VC? I’ve tested it and I’ve added sections and rows successfully and they are separated.

Regards,
Eva Kemp.

#1997 Copied In reply to: Add Element – Section not working

Eva Kemp

Support staff

April 24, 2014 at 18:33

Ok.
Feel free to contact us if there are any questions.

Regards,
Eva Kemp.

#1996 Copied In reply to: Widget titles going crazy since WP 3.9

Eva Kemp

Support staff

April 24, 2014 at 17:18

You are welcome.

Regards,
Eva Kemp.

#1992 Copied In reply to: Problem with et-registration.php

Eva Kemp

Support staff

April 24, 2014 at 17:13

Hello,

Sorry, but we don’t know what might have caused it. Is this problem still present or it appears from time to time?
We can try to look at the issue if it still persists.
Please provide us with the WP admin panel credentials.

Regards,
Eva Kemp.

#1991 Copied In reply to: Widget titles going crazy since WP 3.9

Eva Kemp

Support staff

April 24, 2014 at 16:56

Hello,

Thank you for the suggestion.
We’ll take this into account.

Regards,
Eva Kemp.

#1989 Copied In reply to: Disappearing content upon WP upgrade

Eva Kemp

Support staff

April 24, 2014 at 16:54

Sorry, but your last query isn’t clear.
Please clarify with more details what you are trying to do.
Thank you.

Regards,
Eva Kemp.

#1988 Copied In reply to: XMarket 1.7 It is compatible with WooCommerce 2.1.7

Eva Kemp

Support staff

April 24, 2014 at 16:52

Ok.
Thank you contacting our support team.

Let us know if you need more help.

Regards,
Eva Kemp.

#1986 Copied In reply to: Add a Custom icon to Product Image

Eva Kemp

Support staff

April 24, 2014 at 16:02

Hello,

What WP and theme versions do you use?
Please provide us with the WP admin panel and FTP credentials.
Thank you.

Regards,
Eva Kemp.

#1977 Copied In reply to: Slow site

Eva Kemp

Support staff

April 24, 2014 at 15:49

Hello,

Thank you for the reply.
Please rename default.custom.css to custom.css that is located in your theme folder and enable it in Theme Options > Custom CSS > On.

Regards,
Eva Kemp.

#1976 Copied In reply to: Pricing table within Portfolio page

Eva Kemp

Support staff

April 24, 2014 at 15:25

Hello,

You can make color changes in Theme Options > Color Scheme and/or > Typography.
If it doesn’t match your requirements you may edit custom.css. Don’t forget to create it in the theme directory and enable it in Theme Options > Custom CSS > On.

Regards,
Eva Kemp.

#1972 Copied In reply to: Typography Colors not working

Eva Kemp

Support staff

April 24, 2014 at 14:56

Hello,

We’ve added the filter. Please check and keep the file legenda/woocommerce/content-single-product.php unchanged as we’ve edited it.
Also change the settings for Wishlist in Woocommerce > Settings > Wishlist and choose “Use shortcode” for Position option as the wishlist is displayed twice on your site.

Regards,
Eva Kemp.

#1969 Copied In reply to: Woocommerce points and rewards hook missing

Eva Kemp

Support staff

April 24, 2014 at 14:22

Hello,

We’ve taken into account your requests. Some of them are already fixed:
3. You can use Place in header top bar widget area (language field in header);
4. It’s already fixed and spacing is added;
7. We’re working on it and the next theme version will have VC as a separate plugin;
8. You can turn on/off sidebar for each post when editing it. At the right side you’ll find the options “Page Layout”;
9. Visual Composer will help you to create columns.

Regards,
Eva Kemp.

#1966 Copied In reply to: Feature Request

Eva Kemp

Support staff

April 24, 2014 at 14:07

Thank you for the details. Can we have the wp-admin panel credentials too?

Regards,
Eva Kemp.

#1965 Copied In reply to: Our Offers & Brand Widgets

Eva Kemp

Support staff

April 24, 2014 at 14:04

Hello,

Sorry for a long delay.
There is a bug in accordion shortcode. We’ll fix it in the next update.
For now you can use the following shortcode to collapse the tabs:
https://www.8theme.com/demo/legenda/shortcodes/toggle/

[toggle_block class="bordered"][toggle title="Toggle title 1"]Content1[/toggle][toggle title="Toggle title 2"]Content2[/toggle][toggle title="Toggle title 3"]Content3[/toggle][/toggle_block]

Regards,
Eva Kemp.

#1964 Copied In reply to: Accordion shortcode
Eva Kemp

Support staff

April 24, 2014 at 13:19
Hello,

We advise you to update the theme to the latest version and move all the changes you’ve made into custom.css or child theme.
Also you need to add the following code to the custom.css file to center the logo:
```
@media (max-width: 480px)
.header .logo {text-align: center;}
```
Or if you want to hide the logo on desktop:
```
@media (min-width: 1200px)
.header .logo {display:none;}
```
Regards,
Eva Kemp.
#1963 Copied In reply to: Logo mobile device
Eva Kemp

Support staff

April 24, 2014 at 12:33

Now it’s fixed.
Please note we provide support only to the issues that strictly refer to our theme, not to WP settings. Next time please check your permalinks and other WP settings carefully.

Thank you for understanding.
Regards,
Eva Kemp.

#1958 Copied In reply to: XMarket 1.7 It is compatible with WooCommerce 2.1.7

Eva Kemp

Support staff

April 24, 2014 at 12:27

Hello,

Please look at our tutorial how to create a menu. You can find it here.
If you still problems please provide us with wp-admin panel details to assist you further.

Regards,
Eva Kemp.

#1957 Copied In reply to: Can’t save locations or add categories to Primary menu

Eva Kemp

Support staff

April 24, 2014 at 11:56

Hello,

Please provide us with the admin panel and FTP credentials to check this issue.
Thank you.

Regards,
Eva Kemp.

#1951 Copied In reply to: Our Offers & Brand Widgets

Eva Kemp

Support staff

April 24, 2014 at 11:43

Hello,

Please provide us with the admin panel and FTP credentials.
Thank you.

Regards,
Eva Kemp.

#1950 Copied In reply to: Plugin (brands) alignment problem in single product page

Eva Kemp

Support staff

April 24, 2014 at 11:36

Hello,

Sorry, but could you clarify where I can see “Products Archive” title on your site? Please provide me with the link or screenshot as I don’t see it on the products page.
Thank you.

Regards,
Eva Kemp.

#1949 Copied In reply to: Product page title tag

Eva Kemp

Support staff

April 24, 2014 at 11:29

Hello,

Thank you for the credentials.
The problem was with Permalinks settings. I’ve made some changes and now the site is working correctly.
Please check it.

Regards,
Eva Kemp.

#1948 Copied In reply to: XMarket 1.7 It is compatible with WooCommerce 2.1.7

Eva Kemp

Support staff

April 24, 2014 at 11:14

Hello,

Unfortunately it can’t be done by default in our theme.
If you have the needed skills you may make changes in a child theme and css file.

Regards,
Eva Kemp.

#1947 Copied In reply to: search in top main menu

Eva Kemp

Support staff

April 24, 2014 at 11:11

You are welcome.

Regards,
Eva Kemp.

#1944 Copied In reply to: Several problems with product appearance and previews

Eva Kemp

Support staff

April 23, 2014 at 18:54

Hello,

Could you please provide us with the link to see the issue?
Also please give us the admin panel credentials.
Thank you.

Regards,
Eva Kemp.

#1905 Copied In reply to: Change prices from-to to lowest

Eva Kemp

Support staff

April 23, 2014 at 18:52

Hello,

This documentation may help you to upgrade the theme:
https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade > Upgrade
Just follow the instructions.

Regards,
Eva Kemp.

#1904 Copied In reply to: upgrades how?

Eva Kemp

Support staff

April 23, 2014 at 18:45

You are welcome.

Regards,
Eva Kemp.

#1902 Copied In reply to: How to add a subtitle?

Eva Kemp

Support staff

April 23, 2014 at 18:08

Hello,

It can be done via Visual Composer, just add a row under Revolution Slider and select Text block from the elements. You need insert the code:

[title subtitle="Your text here"]Popular products[/title]

If you have some difficulties, let us know.

Regards,
Eva Kemp.

#1898 Copied In reply to: How to add a subtitle?

Eva Kemp

Support staff

April 23, 2014 at 17:34

Thank you for the login details, but you haven’t given the site name.

Regards,
Eva Kemp.

#1897 Copied In reply to: Product page title tag

Eva Kemp

Support staff

April 23, 2014 at 15:55

Hello,

The expert who is working on your issue is currently on business trip in Ukraine. Please don’t worry.
We’ll appreciate if you give us access to the site and admin panel for further investigation.

Thank you.

Regards,
Eva Kemp.

#1893 Copied In reply to: Add to cart button not showing in Woocommerce :: Follow-up
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