Please provide us with the admin panel credentials to check what the issue is.
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 22, 2014 at 14:07
You are welcome.
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 22, 2014 at 14:03
Hello,
Please provide us with the admin panel and FTP credentials to check the issue.
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 22, 2014 at 13:59
Hello,
In the previous post you’ve been asked if you had added WPLANG prefix with your language name in wp-config.php. Please check this.
Also please provide us with the FTP and admin panel access to check the issue.
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 22, 2014 at 13:54
Hello,
The first line means that the logo width will be increased.
The second line means that the div width for menu will be decreased.
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 22, 2014 at 13:36
Hello,
You can try to upload the plugins via FTP in the wp-content/plugins folder and then activate them in admin panel.
If the issue still persists please provide us with the login details to admin panel and FTP in Private Content.
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 22, 2014 at 13:23
Hello,
Please try to import Legenda_demo_data.xml file which is located in your archive folder with the theme. Go to Tools > Import > WordPress > upload chosen Legenda_demo_data.xml file, press Upload File and import
– Check Download and import file attachments and press Submit button.
Let us know if the problem is still there.
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 22, 2014 at 13:03
Hello,
You can add products to your homepage using Visual Composer > Add row > Select Content Element “Products” and for “Display Type” choose “Grid”.
Unfortunately the products can’t be displayed the way shown on the screenshot. If you want to set them as columns it can be done only for Grid.
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 22, 2014 at 12:53
Hello,
Thank you for the details, but I was unable to access the wp-admin panel. Please check if the credentials are correct or change the password to the one without special symbols.
Also I don’t see the accordion on your home page. Have you removed the code?
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 22, 2014 at 12:39
Hello,
In the admin panel you should edit Theme Options > Portfolio and set “Enable Lightbox For Projects” to “Off”.
Let us know if you need more help.
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 22, 2014 at 12:24
Hello,
Could you please provide us with the login details to admin panel and FTP in Private Content?
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 22, 2014 at 11:59
Hello,
Sorry for a delay.
You have the option “Disable ‘Add To Cart’ button and shopping cart ” enabled. You have to uncheck it. After that the button will be displayed.
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 22, 2014 at 11:48
Hello,
The problem is with permalinks. To fix this issue you should make the following changes in wp-admin panel > Settings > Permalinks:
– Under common settings select “Post Name”;
– Within the Option Menu put this in the box Product category base – /shop (or the name of your products page);
And save the changes.
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 22, 2014 at 11:39
Hello,
The video link from vimeo was written incorrectly. I’ve edited it and the video is showing now.
Also you didn’t have the code inserted for Revolution Slider in your home page (you don’t have any sliders in layerslider section). I’ve added the code. Please check now.
Also please note you should carefully recheck the links you post as we provide support only to the issues that refers to our themes.
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 22, 2014 at 11:23
Hello,
We’ve changed the file script.js in the “js” folder. Now the portfolio page is working correctly.
Please check.
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 22, 2014 at 11:14
Hello,
You can add banner via widgets as described in the documentation https://www.8theme.com/demo/docs/idstore/index.html#!/widgets > Widgets. You’ll find the following code:
`<div class=”banner banner-transform”>
<img src=”http://YOUR_PATH/wp-content/themes/idstore/images/Custom-banner1.jpg”>
<div class=”mask”>
<h2>Nice Demo Banner</h2>
<p>It is a long established fact that a reader will be distracted by the readable content of page when looking at its layout.</p>
<a href=”#” class=”button”>Read More</a>
</div>
</div>`
Don’t forget to replace “YOUR_PATH” with the directory where the banner is located.
Or you can place the code into your home page.
Revolution Slider can be updated in your admin panel > Revolution Slider. At the right bottom of the page you’ll see “Update Plugin” button.
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 22, 2014 at 10:55
Hello,
Thank you for the login details, but unfortunately I’m unable to log in to wp-admin panel with the provided credentials. Please check if they are correct.
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 22, 2014 at 10:29
Hello Marius,
Sorry for a long delay.
Please clarify what links you want to change. You can modify color settings in Theme Options > Color Scheme. But if there are no the options you need, then you should make changes by hands in custom.css. Create this file or rename “default.custom.css” to “custom.css” in the theme directory and enable it in Theme Options > Custom CSS > On.
If you have more questions feel free to contact us.
There is nothing wrong with the theme. Please contact the bloglovin support team regarding this problem. Sorry.
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 20, 2014 at 16:56
Hello,
Could you please provide us with the credentials to admin panel in Private Content? Also please show us a screenshot to see where the pictures aren’t displayed.
The link http://thefancytrunk.com/product/orange-dress/ displays a “coming soon” page, which is created by a plugin. Try to disable it. Also please try to disable your plugins one by one to check what causes the button issue.
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 19, 2014 at 18:28
Hello,
Please provide us with the credentials to admin panel and FTP in Private Content.
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 19, 2014 at 18:22
Hello,
Thank you for your feedback.
Best regards,
Eva Kemp.
Eva Kemp
Support staff
April 19, 2014 at 18:16
Hello,
Have you updated the old theme or installed a clean new theme? If it says “Update Options” then you have already installed demo content and you can just update your theme options (colors, header, footer, typography).
If you still need help, please provide us with the access to admin panel and FTP in Private Content.
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 19, 2014 at 17:39
Thank you for the reply.
You are welcome.
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 19, 2014 at 11:03
Hello,
We have taken into account your suggestion and probably it will be implemented in one of our next updates.
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 19, 2014 at 10:58
Hello @LindaMendible,
I’ve checked your site and images are showing for me.
Please note we provide support only to the issues that are strictly related with our themes.
Regards,
Eva Kemp.
Eva Kemp
Support staff
April 19, 2014 at 10:34
Hello,
Are you experiencing such problem with the default theme?
Also as the google maps widget is a separate plugin, you may contact its author regarding this issue.
We provide support only to the issues that are strictly referred to our themes.
To remove the banner (advertising space) you need log into admin panel > Theme Options > Shop > find “Product Page Banner” field and click on the basket icon “Remove Media”.
All other things you can do only by additional customization. If you have the needed skills you may do it yourself, create child theme and custom.css file before making any changes. To create “custom.css” you can use(rename) the file “default.custom.css” which is located in theme directory and enable it in admin panel > Theme Options > Custom CSS > On.
Unfortunately additional customization is not our scope of support.
