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Viewing 30 posts - 331 through 360 (of 31,382 total)

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Eva Kemp

Support staff

February 7, 2017 at 13:48

Hello,

I couldn’t log in to your WP Dashboard http://storage6.static.itmages.com/i/17/0207/h_1486471653_7766943_633379896f.jpeg .
Please check the credentials.

Regards,
Eva Kemp.

#154202 Copied In reply to: Translation problems

Eva Kemp

Support staff

February 7, 2017 at 10:21

Hello,

For better results in Google PageSpeed please kindly follow the links below:
http://www.wpmayor.com/how-to-achieve-google-pagespeed-score-90-higher/
Also due to GTmetrix results https://gtmetrix.com/reports/e-optikon.gr/nfC6imex you need follow their suggestions to increase site loading speed.
These articles should help you:
http://www.laplacef.com/2014/05/24/how-to-defer-parsing-javascript-in-wordpress/
http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website
https://www.mvestormedia.com/leverage-browser-caching-w3-total-cache/
https://varvy.com/pagespeed/keep-alive.html

Regards,
Eva Kemp.

#154184 Copied In reply to: very slow load

Eva Kemp

Support staff

February 7, 2017 at 10:18

Hello,

You need write the following:
value: product price,
currency: currency you’re using (write it with code, like USD)
search_string: tags for searching

Also refer to the documentation:
https://developers.facebook.com/docs/marketing-api/audiences-api/pixel#parameters

Regards,
Eva Kemp.

#154182 Copied In reply to: FB Pixel variable

Eva Kemp

Support staff

February 6, 2017 at 17:57

Hello,

You can upload screenshot to any web storage (like dropbox) and share the link with us.
Also try to disable 3rd-party plugins as they may be the issue.
If not, provide us with FTP and WP Dashboard credentials in private content.

Regards,
Eva Kemp.

#154136 Copied In reply to: Manage Stock not visible

Eva Kemp

Support staff

February 6, 2017 at 17:56

Hello,

I’ve disabled “Full page sections” option in the home page editor http://storage3.static.itmages.com/i/17/0206/h_1486400123_8923164_98a39e3cdd.jpeg .
Please check the site now.

Regards,
Eva Kemp.

#154135 Copied In reply to: Random Glitch in Homepage
Eva Kemp

Support staff

February 6, 2017 at 17:52
Hello,

Please use this css code to remove page title:
```
.page-heading .title {
  display: none;
}
```
Regards,
Eva Kemp.
#154134 Copied In reply to: Page Title out of the Breadcrumbs
Eva Kemp

Support staff

February 6, 2017 at 17:50

Hello,

The problem is you added “Footer 2” sidebar to your widgetised sidebar elements in static block “Footer2” http://storage5.static.itmages.com/i/17/0206/h_1486399684_7407682_ef83182d34.jpeg .
This is wrong. You need create custom sidebars in Appearance > Widgets and add any widgets there, and after that select your custom sidebar in Widgetised Sidebar element.
Please read how to create footer https://www.8theme.com/demo/docs/woopress/#!/0_footer .

Regards,
Eva Kemp.

#154132 Copied In reply to: Unable to Activate Footer on Any Page

Eva Kemp

Support staff

February 6, 2017 at 17:36

Hello,

Sorry, but what you want to achieve can’t be implemented in Media Grid element.
Sorry.

Regards,
Eva Kemp.

#154128 Copied In reply to: media grid add links

Eva Kemp

Support staff

February 6, 2017 at 17:30

Hello,

Sorry, but if other theme doesn’t have such effect, then there is no such possibility.
You should ask other theme support concerning it.

Regards,
Eva Kemp.

#154125 Copied In reply to: Hover images custom field

Eva Kemp

Support staff

February 6, 2017 at 17:29

Hello,

The issue is caused by some plugin. Please disable 3rd-party plugins one by one to find it out.

Regards,
Eva Kemp.

#154124 Copied In reply to: Mobile menu not respond

Eva Kemp

Support staff

February 6, 2017 at 17:19

Hello,

You can upload different images in WPML > String Translation, just search for the name of image http://storage7.static.itmages.com/i/17/0206/h_1486397897_5348502_84bec58f61.jpeg and write different image sources in “translations” window.

Regards,
Eva Kemp.

#154121 Copied In reply to: Translate Product Page Banner

Eva Kemp

Support staff

February 6, 2017 at 16:27

Hello,

As for the size guide issue, it’s related to some plugin.
Please disable 3rd-party plugins one by one to find it out.
To have zooming option go Blanco – Theme Settings > Single Product Page > tick “Enable Cloud Zoom for products”.

Regards,
Eva Kemp.

#154106 Copied In reply to: Size image issue and Zoom
Eva Kemp

Support staff

February 6, 2017 at 16:20
Hello,

1. Add this code in custom.css file:
```
.fixed-header-area {
   opacity: 0.8;
}
```
2. Do you mean search icon in the top bar or search form in the header?

3. I don’t see contact number in the header. Have you removed it?

4. Please provide WP Dashboard credentials to check the issue.

How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.
#154104 Copied In reply to: Help to customize my theme
Eva Kemp

Support staff

February 6, 2017 at 11:51

Hello,

Please refer to this article:
https://businessbloomer.com/disable-variable-product-price-range-woocommerce/

Regards,
Eva Kemp.

#154074 Copied In reply to: WooCommerce Min and Max value issue

Eva Kemp

Support staff

February 6, 2017 at 11:49

Hello,

Please provide us with FTP and WP Dashboard credentials in Private Content.
Have you edited theme files?

Regards,
Eva Kemp.

#154072 Copied In reply to: Mobile menu not respond

Eva Kemp

Support staff

February 6, 2017 at 09:49

Hello,

Please show your site url and provide WP Dashboard credentials in private content.

Thank you.
Regards,
Eva Kemp.

#154054 Copied In reply to: top bar static
Eva Kemp

Support staff

February 6, 2017 at 09:48
Hello,

Please try this code in functions.php file to remove prettyphoto lightbox of Woocommerce:
```
add_action( 'wp_print_scripts', 'my_deregister_javascript', 100 );
function my_deregister_javascript() {
wp_deregister_script( 'prettyPhoto' );
wp_deregister_script( 'prettyPhoto-init' );
wp_deregister_style( 'woocommerce_prettyPhoto_css' );
}
```
Regards,
Eva Kemp.
#154053 Copied In reply to: Side Menu – Submenu hidden
Eva Kemp

Support staff

February 6, 2017 at 09:45

Hello,

Are you using WPML plugin?
Please provide WP Dashboard credentials in private content.

Regards,
Eva Kemp.

#154051 Copied In reply to: Translate Product Page Banner

Eva Kemp

Support staff

February 6, 2017 at 09:44

Hello,

Please update the theme to the latest version 3.0.3.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Let us know the result.

Regards,
Eva Kemp.

#154050 Copied In reply to: Add to cart functionality in Legenda theme

Eva Kemp

Support staff

February 6, 2017 at 09:40

Hello,

Please provide FTP credentials and we’ll fix this issue for you.
Thank you.

Regards,
Eva Kemp.

#154049 Copied In reply to: Cart auto change currency

Eva Kemp

Support staff

February 6, 2017 at 09:36

Hello,

Please update Visual Composer and Ultimate VC Addons plugins via FTP.
Download the archives here https://www.8theme.com/download-plugins/ .
Let us know the result.

Regards,
Eva Kemp.

#154048 Copied In reply to: Visual composer not working

Eva Kemp

Support staff

February 6, 2017 at 08:54

Hello,

I’ve added custom_padding class in the rows settings http://storage9.static.itmages.com/i/17/0206/h_1486367573_2767908_92dfa3e869.jpeg and added the code in CSS block http://storage2.static.itmages.com/i/17/0206/h_1486367624_1420733_b973daac80.jpeg .

Please check the page now.

Regards,
Eva Kemp.

#154047 Copied In reply to: Problem margin on home page

Eva Kemp

Support staff

February 4, 2017 at 11:48

Hello,

Try to add padding values instead of margins.
Let us know the result.

Regards,
Eva Kemp.

#153999 Copied In reply to: Problem margin on home page

Eva Kemp

Support staff

February 4, 2017 at 11:46

Hello,

Please also disable Woocommerce lightbox in Woocommerce > Settings > Products > Display (at the bottom of the page).

Regards,
Eva Kemp.

#153998 Copied In reply to: Side Menu – Submenu hidden

Eva Kemp

Support staff

February 4, 2017 at 11:44

Hello,

Try to disable all 3rd-party plugins and check VC editor then.
If the issue still persists please provide FTP credentials.

Regards,
Eva Kemp.

#153997 Copied In reply to: Cannot Edit with Visual Composer

Eva Kemp

Support staff

February 4, 2017 at 11:30

Hello,

You’re welcome.

Regards,
Eva Kemp.

#153995 Copied In reply to: Custom CSS to remove the Featured Image from showing at the top blog posts

Eva Kemp

Support staff

February 4, 2017 at 10:58

Hello,

You can use a 3rd-party plugin to add multi-currency feature to your site.

Regards,
Eva Kemp.

#153994 Copied In reply to: International Currency Flag Icon

Eva Kemp

Support staff

February 4, 2017 at 10:43

Hello,

Our developers are working on a new theme version.
It should be released approximately in 2 weeks.

Regards,
Eva Kemp.

#153993 Copied In reply to: Unable to Activate Footer on Any Page

Eva Kemp

Support staff

February 4, 2017 at 10:41

Hello,

Please update the theme to the latest version 2.9.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update Revolution Slider and Visual Composer plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#153992 Copied In reply to: Revolution slider not loading video on Chrome Browser

Eva Kemp

Support staff

February 4, 2017 at 09:56

Hello,

Sorry, but there is no such option.
This is default Woocommerce configuration.
You can contact Woocommerce support and ask about this feature.

Regards,
Eva Kemp.

#153991 Copied In reply to: My Wishlist on Woocommerce My Account Page
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Viewing 360 results - 331 through 360 (of 31,382 total)