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Viewing 30 posts - 361 through 390 (of 31,382 total)

1 2 3 … 12 13 14 … 1,045 1,046 1,047

Eva Kemp

Support staff

February 4, 2017 at 09:45

Hello,

As I see the icon is shown properly http://www.awesomescreenshot.com/showImage?img_id=2134853 .
Please show a screenshot of the problem.

Regards,
Eva Kemp.

#153990 Copied In reply to: Christmas Webshop

Eva Kemp

Support staff

February 4, 2017 at 09:37

Hello,

Unfortunately there is no such feature.
You can ask for additional customization via this form https://www.8theme.com/customization-services/ and our senior staff will assist you.

Regards,
Eva Kemp.

#153989 Copied In reply to: LOADING PAGE SHOW ONLY 100%
Eva Kemp

Support staff

February 4, 2017 at 09:28
Hello,

1. Unfortunately there is no such possibility.

2. What do you mean saying “The Child-theme thing still doesn’t work for my site.”? Have you created a child theme? Please specify what changes should be moved to the child theme.

3. Add this code in Custom CSS:
```
#etheme-popup input[type="text"] {
   width: 100%;
}
```
4. I don’t see such issue now http://storage5.static.itmages.com/i/17/0204/h_1486196748_1798707_8131979835.jpeg . Have you resolved it?

5. Unfortunately there is no such possibility.

6. You can add Product Categories element from Visual Composer to your front page.

Regards,
Eva Kemp.
#153988 Copied In reply to: Menu questions
Eva Kemp

Support staff

February 3, 2017 at 17:40

Hello,

Have you bought VC license?
Actually you don’t need it. To get plugin new versions you can find it at this page https://www.8theme.com/download-plugins/ .

Regards,
Eva Kemp.

#153956 Copied In reply to: Visual Composer Not able to Use and Register

Eva Kemp

Support staff

February 3, 2017 at 17:37

Hello,

If you read the article attentively you’ll find that the code should be edited in the file wp-includes/category-template.php, it shouldn’t be added to functions.php, but open the file wp-includes/category-template.php, locate the code mentioned there and change number.

Regards,
Eva Kemp.

#153954 Copied In reply to: Product Tags amount won't change in Footer

Eva Kemp

Support staff

February 3, 2017 at 17:34

Hello,

You need log in to ThemeForest account with your Envato credentials.
Then go to Downloads section and find new theme archive.

Regards,
Eva Kemp.

#153952 Copied In reply to: Woocommerce Stripe Gateway not working with Royal Theme

Eva Kemp

Support staff

February 3, 2017 at 17:32

Hello,

You can add the code in header.php file after <body> tag.

Let us know the result.

Regards,
Eva Kemp.

#153951 Copied In reply to: Facebook & Twitter marketing Tracking Code

Eva Kemp

Support staff

February 3, 2017 at 17:29

Hello,

3rd-party plugins means the plugins that are not included in the theme package are not in the list of required plugins.

Regards,
Eva Kemp.

#153948 Copied In reply to: Customize header

Eva Kemp

Support staff

February 3, 2017 at 17:21

Hello,

Are you using any plugin for lazy loading?
Do you want to lazy load products on Shop page and on home page too?

Regards,
Eva Kemp.

#153946 Copied In reply to: Product page
Eva Kemp

Support staff

February 3, 2017 at 17:11
Hello,

You can add this code in Theme Options > Custom CSS > Custom CSS for mobile:
```
#lang_sel ul ul {
    display: block;
    visibility: visible;
    margin-top: 30px !important;
}
```
Regards,
Eva Kemp.
#153944 Copied In reply to: The wpml selector is not displayed in mobile version
Eva Kemp

Support staff

February 3, 2017 at 15:25

Hello,

You can add images separately using Single Image element in Visual Composer editor and under each column add a Button element and customize it to your needs.

Regards,
Eva Kemp.

#153921 Copied In reply to: media grid add links

Eva Kemp

Support staff

February 3, 2017 at 15:13

Hello @simplypage1,

The file has been sent to your developer’s email address.
Extract it and overwrite the existing “checkout” folder in wp-content/themes/woopress/woocommerce directory.

Regards,
Eva Kemp.

#153917 Copied In reply to: Stripe Chekout Conflict
Eva Kemp

Support staff

February 3, 2017 at 13:43
Hello,

Please add this code in Theme Options > Custom CSS > Global Custom CSS:
```
.products-page-cats {
   display: none;
}
```
Regards,
Eva Kemp.
#153890 Copied In reply to: Product Title
Eva Kemp

Support staff

February 3, 2017 at 13:40
Hello,

Please add this code in Custom CSS for mobile:
```
.page-content {
    margin-top: 80px !important;
}
```
Regards,
Eva Kemp.
#153888 Copied In reply to: Page Title out of the Breadcrumbs
Eva Kemp

Support staff

February 3, 2017 at 12:54

Hello,

Internal Server Error is related to server configuration.
We recommend you to contact your hosting provider support and ask them to check error log if there are any notices regarding that error. Perhaps some PHP values need to be increased.

Regards,
Eva Kemp.

#153884 Copied In reply to: Unable to Activate Footer on Any Page
Eva Kemp

Support staff

February 3, 2017 at 12:47
Hello,

This is because of the line font-size: 15px !important; in this code:
```
.page-content a {
    color: #a7c2bf !important;
    text-decoration: none;
    font-weight: 500 !important;
    font-size: 15px !important;
}
```
If you remove it, the word will be hidden.

Regards,
Eva Kemp.
#153883 Copied In reply to: "lightbox" word has appeared
Eva Kemp

Support staff

February 3, 2017 at 11:43

Hello,

As I see now the site is shown fine.
Do you still have any issues?

Regards,
Eva Kemp.

#153875 Copied In reply to: Website theme not displaying correctly – help urgently needed please

Eva Kemp

Support staff

February 3, 2017 at 11:38

Hello,

This issue will be fixed in the next theme update.
Please take our apologies for inconveniences.

Regards,
Eva Kemp.

#153874 Copied In reply to: Not Installing Correctly

Eva Kemp

Support staff

February 3, 2017 at 10:01

Hello,

You can use Visual Composer element “Button” and add custom link in the settings.

Regards,
Eva Kemp.

#153865 Copied In reply to: media grid add links

Eva Kemp

Support staff

February 3, 2017 at 09:51

Hello,

Some plugin is causing the issue.
Please disable them one by one to find which one exactly is breaking the functionality.

Regards,
Eva Kemp.

#153864 Copied In reply to: Home rotator isn't showing-Product pages galleries aren't working-Footer issue

Eva Kemp

Support staff

February 3, 2017 at 09:37

Hello,

Please read this article how to add custom font to WordPress:
http://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/
Refer to the section “Adding Custom Fonts in WordPress Using CSS3 @font-face”.

Regards,
Eva Kemp.

#153862 Copied In reply to: add 2 main categories to 2 diffrent page

Eva Kemp

Support staff

February 2, 2017 at 18:04

Hello,

We’re very sorry for a long delay.
Our developers experienced some issues and theme update was delayed.
Now they are working to fix the currency bug and I think new version will be released very soon.
We apologize for such inconveniences.

Thank you for understanding.

Regards,
Eva Kemp.

#153819 Copied In reply to: Cart auto change currency

Eva Kemp

Support staff

February 2, 2017 at 17:59

Hello,

This is related to Woocommerce configuration.
You can contact their support or search among their plugins.

Regards,
Eva Kemp.

#153817 Copied In reply to: Custom Triggers Checkout
Eva Kemp

Support staff

February 2, 2017 at 17:56
Hello,

This is related to the plugin “Custom My Account for Woocommerce”.
But as a solution I’ve added this code in Global Custom CSS:
```
.phoen-myaccount-content .phoen-wcmap {
  display: none;
}
```
Please check the page now.

Regards,
Eva Kemp.
#153814 Copied In reply to: Duplicate Menu in Order History
Eva Kemp

Support staff

February 2, 2017 at 17:54

Hello,

I tried to investigate the issue but was unable.
Could you please ask your hosting provider support to check error_log file if there are any notices?
Please let us know the result.

Thank you.
Regards,
Eva Kemp.

#153813 Copied In reply to: Question webshop furniture

Eva Kemp

Support staff

February 2, 2017 at 17:40

Hello,

Could you please provide FTP credentials to check the issue?

Thank you.
Regards,
Eva Kemp.

#153810 Copied In reply to: Price filter widget doesnt show

Eva Kemp

Support staff

February 2, 2017 at 17:37

Hello,

Please try the solution described here https://www.wphub.com/how-to-customize-the-wordpress-tag-cloud/ .

Regards,
Eva Kemp.

#153808 Copied In reply to: Product Tags amount won't change in Footer

Eva Kemp

Support staff

February 2, 2017 at 17:33

Hello,

You’re welcome.

Regards,
Eva Kemp.

#153804 Copied In reply to: No Automatic Excerpt from WP Content

Eva Kemp

Support staff

February 2, 2017 at 16:47

Hello,

Sorry, but this is a solution provided by Woocommerce team. It requires a lot of coding to achieve what you want.

Thank you for understanding.

Regards,
Eva Kemp.

#153796 Copied In reply to: Quantity buttons not showing correctly

Eva Kemp

Support staff

February 2, 2017 at 16:40

Hello,

Now I see empty page on your site. Have you removed WordPress installation?
Please let us know.

Regards,
Eva Kemp.

#153792 Copied In reply to: Website theme not displaying correctly – help urgently needed please
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Viewing 390 results - 361 through 390 (of 31,382 total)